Terrace Room, Balcony | Terrace/patio
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Reviews of Mayo Inn

3 out of 5
Mayo Inn
9 Jalan Besar, Singapore

Reviews

6.4
Rating 10 - Excellent. 3 out of 21 reviews" "
Rating 8 - Good. 6 out of 21 reviews" "
Rating 6 - Okay. 6 out of 21 reviews" "
Rating 4 - Poor. 3 out of 21 reviews" "
Rating 2 - Terrible. 3 out of 21 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Khai Chung

Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very normal trip experience.
Lacking a few basic amenities like a hair dryer.
Stayed 1 night in Sep 2020

2/10 Terrible

Alan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No review at al
This hotel Super boring TV cannot see And photo and real room all different
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveler

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Old and dirty. Disappointing. Hotel 81 even cleaner then their hotel.
Stayed 1 night in Jul 2019
Response from Sara Chin on 2019/12/27
Dear Value Guest Anonymous Warmest Greetings From Mayo Inn Singapore! Thank you for choosing to stay with us during your recent visit to Singapore. We would like to apologise for the manner that your stay turned out and your valuable feedback would be acted upon. We have addressed housekeeping department service levels and have issued measures to ensure the same thing does not occur again. We sincerely hope you would offer us another opportunity to show you what Mayo Inn hospitality truly is, on your next trip to Singapore. Wishing you a wonderful weekend ahead. Regards Sara Mayo Inn Singapore

8/10 Good

Jorge

Liked: Cleanliness, property conditions & facilities, room comfort
Lady serving breakfast is the most rude
These guys deserve a better rating because of its price and amazing location. However, the lady at the breakfast is so rude that I could understand the lower scores. But the rest of the staff is very friendly.
Stayed 4 nights in Jun 2019
Response from sarah suzannah on 2019/7/4
Warmest Greetings from Mayo Inn Singapore! Thank you for staying with us during your recent visit to Singapore Mr Jorge . We would like to offer our sincerest apologies for the spate of poor customer experiences rendered, we would like to take this opportunity to let you know that measures have been put in place to ensure that the same thing does not occur again. That being said, we would like to showcase what Mayo Inn hospitality truly is. We hope to be given another opportunity to showcase that. Warmest Regards Sara GSO Mayo Inn Singapore

10/10 Excellent

Wittrock

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff. Room was good, we were two adults plus a daughter and we had sufficient space. Lift is the old hydraulic type a little complex to operate. Wireless network was to the slow side and several drop outs, but we could manage.
Stayed 3 nights in Apr 2019
Response from sara on 2019/4/10
Dear Value Guest Mr Wittrock Thank you for making our day! We are glad that our staff has provided such warm hospitality and you had a good stay with us. The team is also very grateful to have such wonderful guests like yourselves. Do share the good experience with your family and friends and we certainly hope to have the opportunity to welcome you back to Mayo Inn again. Warmest Regards Sara Mayo Inn Singapore .

6/10 Okay

Wayne

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a 2/3 star hotel on the fringe of Little India. It's located one block from Rochor MRT, but also on the busy Jelan Basar road which has heavy traffic and can be noisy. My room was clean and modern, had ample room, internet-based TV, a large bathroom, and a small fridge. Shampoo, body wash and two bottles of water were provided. Daily breakfast on the roof terrace was good but limited- either 2 boiled eggs with toast, or cold cereal. I had a room on the top floor with a small balcony to sit on with a nice view of Little India. The lift worked during my 13-night stay. I arrived early (around 9am) and was very tired after a 16 hour flight, and was very grateful they allowed me to check in early. 24-hour manned front desk and the staff were helpful and pleasant. I would stay there again if I return to Singapore.
Stayed 12 nights in Oct 2018

4/10 Poor

Kirstin, Los Angeles

Disliked: Staff & service, property conditions & facilities, room comfort
Property was very old. Staff was rude. Bed/bath was uncomfortable and cramped. The price was outrageous for what the property provides. Awful.
Stayed 2 nights in Sep 2018

2/10 Terrible

OWEN, South Shields, NE England

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Nice if you love traffic noise
Situated on a busy street (Jalan Besar) this 4 story hotel is best described as a 'guest house'. The room I was given had no actual see through window except for a stained glass facsimile of one with external down facing grates - paper thin as traffic noise from the street below went on all day and night. Tiny room with no air conditioning. Was billed as no smoking but previous occupants obviously took no notice of that as there were several cigarette burns on the thin carpet and furniture around the sink. There was a lift to the room (I was on floor two) but it took forever - only used for case carriage. Front desk staff members were lovely, friendly and helpful. Continental breakfast is included which was toasted peanut butter or nutella sandwich plus two hard boiled eggs and tepid coffee or hot tea served on the 4th floor terrace open to traffic noise. Very close to MRT station (Rochor) 120m away but across a very busy 4 lane per side main road. Had it not been for the lack of air conditioning (I complained several times) I could've had decent sleep but I had to lie on top of the bed to stay cool. Oh - and the TV didn't work
Stayed 6 nights in Sep 2018

8/10 Good

Dianne, Cairns Australia

Liked: Cleanliness, staff & service
A very nice small hotel in a quiet part of Little India. Strategically situated between 3 MRT stations. A few things could be better: the bed was rock hard; the wifi not always reliable; worst of all, due to exterior lighting coming into the room at night, we had to ask for a blanket to cover the glass bathroom door. A blockout curtain or blind on the bathroom window would remedy this. Otherwise very poor sleep comfort. The lovely rooftop terrace is unavailable (locked) all afternoon and all night, very disappointed with this.
Stayed 10 nights in Sep 2018

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
Budget accommodation
Friendly staff, good location. Hotel facilities average. Breakfast was poor.
Stayed 2 nights in Jul 2018

8/10 Good

Jenny, St Albans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near Bugis market
Small clean hotel near Bugis market Breakfast on the rooftop all included
Stayed 1 night in Apr 2018
Response from Mayo Inn on 2018/5/3
Dear Jenny, We thank you for your feedback. We are glad you enjoyed your stay with us. We hope to make your next stay a more memorable one. Hope to see you at Mayo Inn soon! Sincere Regards, Mayo Inn

10/10 Excellent

Marie, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel in a good location
We just had a great stay at Mayo Inn. The room was spacious, clean and modern. The place was very quiet when we were there and we walked pretty much everywhere from the hotel. Very well located. The only down side was the complimentary breakfast: white toast and Nutella is far from being nutritious! But we can't complain, it was free! Overall, a very great stay!
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Son emplacement et le coût des chambres. La propreté de la chambre.
Stayed 4 nights in Feb 2020
Response from Mayo Inn on 2020/3/3
gracias,señor. Espero que disfrutes de tu estancia

6/10 Okay

Verified traveler

Intresting
For 100 euros a night its cheap but for its standarts preatty high. Since its in singapore it is understandable. Its in little india but the real heart of sibhapore is 2.5 kilometers away where the gardens and the flyer is. Just 20 minutes walk from there. Its near bugis and u can go shopping for fruits and food and clothes and electronics. The breakfast is eather 2 buns and a coffe and 2 eggs, cereal and 2 eggs or a sandwich with nutella or butter with two eggs. Preatty unexpected and scandalous.
Stayed 3 nights in Jun 2018
Response from Mayo Inn on 2018/6/21
Dear Sir/Mdm, Greetings from Mayo Inn. We appreciate and truly value your feedback. Our breakfast is not part of the room cost. It is complimentary in the courtesy of the Management. Many guests did enjoyed the breakfast. Please let us know should there be any other concerns. Thank you, and see you soon.

6/10 Okay

CK, 香港

Disliked: Cleanliness, property conditions & facilities, room comfort
交通方便，但房间污垢，設施很舊。
交通方便，但房间污垢，設施很舊，所以價錢相比贵。交通好是唯一优点。交通方便，但房间污垢，設施很舊。交通方便，但房间污垢，設施很舊。
Stayed 5 nights in Mar 2018
Response from Mayo Inn on 2018/5/3
Dear CK, We thank you for your feedback. We apologise for the shortcomings that you face during your stay. We hope to make you next stay with us a more pleasant one. Hope to see you at Mayo Inn again soon. Sincere Regards, Mayo Inn

8/10 Good

ATSUSHI

Liked: Cleanliness, staff & service, property conditions & facilities
総合的なコストパフォーマンスは良い
全般的には十分良かったが、部屋外からの音がうるさかった。

4/10 Poor

Mika

Disliked: Cleanliness, property conditions & facilities, room comfort
ホテルステイしない方にオススメ
スタッフの方は親切です。 ですがお湯が出る量が決まっており2名以上の場合には最後は水になってしまいます。部屋の中にトカゲが居ました。飛行機の時間が遅い場合や日中出歩いて、ほぼホテル滞在しない方には良いと思います。朝食も付いていましたが一回も利用せずコーヒーだけ飲みました。ルーフトップというよりベランダのレベルです。リトルインディアに近く歩いて観光できるので観光メインで安く済ませたい人には良かったです。ここで節約した分 移動後はホテルステイを楽しむためにマリーナベイサンズでゆっくりしました！
Stayed 2 nights in Feb 2018

6/10 Okay

Jeppe

Liked: Cleanliness, staff & service
Disliked: Room comfort
Totally average.
Ophold som passede fint til prisen. Dog var morgenmaden fuldstændig utilstrækkelig og stort set ligegyldig.
Stayed 2 nights in Jan 2018

8/10 Good

loïc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017