Dear Connor,Despite being a non smoking hotel, some guests still persist in smoking in their rooms. Please do not hesitate to contact my colleagues at the Front Desk to help to eradicate the tobacco smell or move you to another room if available. The room windows cannot be opened for the safety and security of the hotel guests, which has always been our top priority. We do hope to have the opportunity to welcome you back.Warm Regards,RolandGuest Experience Executive

Dear Muhammad,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. We are pretty sure all our hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We hope to have the pleasure of inviting you through our doors again!Warm Regards,RolandGuest Experience Executive

Dear Catherine,We are disappointed to learn of your review. Geylang district is as safe as any other part of Singapore, and it is one of the most authentic and vibrant areas of the city. There are police cars that regularly patrol at night and hence is a lot safer than the red light district in many other countries. This is attested by many of our guests including female travellers and families on vacation in Singapore.Warm Regards,RolandGuest Experience Executive

Dear Samuel,Thank you for choosing our hotel as your preferred accommodation choice. We value your patronage and hope we will have the opportunity to serve you again in the future.Warm Regards,RolandGuest Experience Executive

Dear DEBRAJ,Thank you for your perfect rating! Our hotel goal is 100% customer satisfaction and it sounds like we achieved that goal with you! We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear TEOH,Thank you for giving ibis budget Crystal a perfect rating! We are pleased to hear that you have enjoyed our strong shower water pressure and the amenities provided in the room. It has been such a pleasure to have provided you with an excellent hotel experience, and we certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Guest,The Hotel Team is grateful to receive your recommendation for ibis budget Crystal and to learn of your wonderful stay with us. We are heartened to hear that your stay was a wonderful one, from the location of the hotel to the services of the staff. Your feedback has been shared with our hotel team to ensure that the room is operational to provide a comfortable and enjoyable hotel experience for our guests. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Deborah,Thank you for choosing to stay with us. Refrigerators are available at our higher-tier rooms and our welcoming front desk staff would be glad to recommend the relevant rooms if you require a refrigerator during your stay. Many of our guests have shared in their reviews that they have felt safe and comfortable while staying with us despite the bias with the district. In fact, they have enjoyed the location for the easy accessibility to public transport, eateries and convenient amenities. We hope to have the opportunity to welcome you back the next time you return to our beautiful city.Warm Regards,RolandGuest Experience Executive

Dear Pei-shan,Thank you for your valuable feedback. Our hotel maintains a regular and stringent routine of housekeeping and pest management, and we will step up inspection to mitigate such experiences. It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive

Dear Ellen,The Hotel Team is humbled and grateful to receive your kind words for our hotel and wonderful team. It is always great to learn that our efforts contribute to a positive experience for our guests. Your kind compliments had been relayed to the Hotel Team and we look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Clint,Thank you for leaving a five star review and compliments for our lovely hospitality team! Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We look forward to welcoming you back for another splendid stay!Warm Regards,RolandGuest Experience Executive

Dear Guest,Thank you for sharing your positive stay experience. We are thrilled that we are able to meet to your stay expectations. We hope you have enjoyed the F1 Grand prix and we certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Aram,The Hotel Team deeply appreciates your kind words for ibis budget Crystal and is delighted to learn of your very good hotel experience. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Fawziyah,Our hotel team has received many kind compliments for our warm hospitality and hence we are surprised to hear of your feedback. We have shared your comments with our team so that we can continue to improve our services. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive

Dear Shrayas,The Hotel Team is delighted to learn your wonderful stay experience with us, in particular from our hotel's cleanliness and amazing hospitality team. We would love to welcome you back for another awesome experience in the near future!Warm Regards,RolandGuest Experience Executive

Dear Datta,Thank you for choosing to stay with us. Geylang district is one of the most vibrant and authentic areas of Singapore filled with countless delectable dining options at all hours of the day. Many guests have in fact complimented our hotel for our accessible location. Please inform our Front Desk of any issues with our faciliites and my colleagues will ensure to check and rectify rapidly. Please turn on the switch positioned outside the bathroom for unlimited hot water. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive

Dear Ish,Thank you for choosing to stay with us. We value your patronage and would love to have the opportunity to welcome you back again.Warm Regards,RolandGuest Experience Executive

Dear Chierelyn,Thank you for sharing your valuable feedback which gives us the opportunity to further improve our service standards. In case of excessive noise, please approach our colleagues at the frontdesk, and they will make sure that your stay continues to be undisturbed and pleasant. We do hope for another opportunity to welcome you back for a better experience in the near future.Warm Regards,RolandGuest Experience Executive

Dear JENNIFER,The Hotel Team is delighted to receive your awesome review rating! We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Mario,Thank you for leaving a five star review for ibis budget Crystal! It has been an absolute delight to have exceeded your expectations during your stay with us. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We would love to welcome you back for another awesome experience in the near future.Warm Regards,RolandGuest Experience Executive

Dear Ella,Thank you for staying with us and spotting a great bargain. We hope we will have the opportunity to serve you better in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm Regards,RolandGuest Experience Executive

Dear JAYPRAKASH,We are happy to hear of your compliments. We strive to provide great value and we are always here to ensure that your stay with us is comfortable. It is a delight to hear we made an impression! We hope you will think of us the next time you are making a trip to Singapore.Warm Regards,RolandGuest Experience Executive

Dear Rehan,We are thrilled that we are able to meet to your stay expectations. Your kind compliments had been relayed to the Hotel Team and we look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Conny,Thank you for your strong endorsement for ibis budget Crystal! It has been an absolute delight to have exceeded your expectations during your stay with us and we certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Aakash,Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm Regards,RolandGuest Experience Executive

Dear Makangu,Thank you for choosing to stay with us. As our hotel is in the vicinity of some really great food, we would like to offer our guests the flexibility to enjoy different delicacies each morning. Please do not hesitate to approach my colleagues at the front desk for their recommendations! We hope to see you again on your next visit to Singapore.Warm Regards,RolandGuest Experience Executive

Dear Pawel,The Hotel Team is delighted to receive your awesome review rating! We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Dear Mary,Thank you for leaving a five star review! We take pride in catering to our guests’ needs the best way we can and your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. Thank you again for giving us a perfect rating and for recommending our hotel to other travellers. Warm Regards,RolandGuest Experience Executive

Dear Amelia,The Hotel Team deeply appreciates your positive review for ibis budget Crystal and is delighted to learn of your good hotel experience. It has been such a pleasure to have serve you and we certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Dear Guest,The Hotel Team is grateful to receive your very strong recommendation for ibis budget Crystal and to learn of your wonderful stay with us. We look forward to welcoming you back for another lovely stay!Warm Regards,RolandGuest Experience Executive

Dear Marc,Our hotel is indeed very well located and very attractive to many travellers due to our close proximity to airport. Geylang district is in fact one of the most vibrant and authentic areas of Singapore, and filled with countless delectable dining options. It's disappointing to hear your stay could have been better as many guests have enjoyed the comfortable and affordable accommodation which our hotel is known for. Thank you.Warm Regards,RolandGuest Experience Executive

Dear Auakarn,We appreciate your review and thank you for staying with us. Our hotel is indeed very well located and near to Aljunied MRT station. Singapore is one of the safest cities in the world, and there is no cause for concern due to our hotel's location. It is safe to be out on the streets even at night in Geylang. We pride ourselves on delivering service from the heart and your valuable feedback has been shared with our hotel team as we continually strive to improve and provide a memorable experience for our guests. We look forward to welcoming you back for another great stay with us!Warm Regards,RolandGuest Experience Executive

Dear Wong,Thank you for taking time to rate your wondeful stay experience here. It is our pleasure to be of service to you.Warm Regards, Stanley Guest Relations Executive