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梅塔住宅 Spa 飯店的評分

5 out of 5
梅塔住宅 Spa 飯店
Phum Salakamreuk, Sangkat Salakamreuk, Siem Reap

評論

9.8

好極了

10 分，有夠讚；238 則評論中有 199 則" "
8 分，不錯哦；238 則評論中有 35 則" "
6 分，一般般；238 則評論中有 3 則" "
4 分，不太好；238 則評論中有 0 則" "
2 分，很糟糕；238 則評論中有 1 則" "

9.8/10

整潔度

9.8/10

員工素質

9.8/10

設施服務

9.6/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
很好酒店，服務員很友善及非常有禮貌，各方面照返周再到，酒店交通有免費Tak Tak 出舊城非常方便，這酒店是很好選擇 ！
於 2019 年 12 月住了 4 晚
William 於 2019年12月13日回覆
Dear Guest, Warmest greeting from Metta Residence & Spa, We really value your feedback and thank you so much for taking your time to share your experience with us. We are so delighted to know that you were enjoyed with your stay and the compliment about our services, staff and facilities, We hope to have another opportunity to serve you again for your future visit, Best regards, William CHUM (Mr.) General Manager

10/10 有夠讚

Wai keung

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
服務絕對優質超卓！
這是ㄧ間服務非常優良的酒店,員工上上下下對住客都能貼心招待~
於 2019 年 11 月住了 2 晚
William 於 2019年11月26日回覆
Dear Wai keung, Warmest greeting from Metta Residence & Spa, Thank you so much for sharing your experience with us at Metta Residence & Spa while your trip in Siem Reap. We are so happy to know that you were satisfied with our service and facilities. We do hope to have another opportunity to serve you again next time, With our best regards, Rady CHUM (Mr.) General Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 1 晚
Metta Team 於 2019年9月26日回覆
Dear Guest, Warmest greeting from Metta Residence & Spa, We are truly appreciated and thank you so much for your most valued feedback to share your great experience with us at Metta Residence & Spa, Again, we would like to extend our sincerest thanks and we are looking forward to welcoming you back to our resort, Best regards,

10/10 有夠讚

Stephanie

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
酒店房間好大，來回機場都有免費接送，每日5-10pm都有免費tuk tuk到old market十分方便，因為離開既時間係下午六點，酒店更安排廷遲到兩點check our,服務十分好。
於 2019 年 6 月住了 4 晚
Metta Team 於 2019年6月23日回覆
Dear Stephanie, Warmest greeting from Metta Residence & Spa, We are truly appreciated and thank you so much for your most valued feedback to share your great experience with us at Metta Residence & Spa, Again, we would like to extend our sincerest thanks and we are looking forward to welcoming you back to our resort,

8/10 不錯哦

Man Hon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Service very good, worth it.
Staff were very helpful and polite. The hotel also provides airport pickup service. However, there were so many crickets in the hotel and some of them got into the room through the door gap.
於 2019 年 6 月住了 5 晚
Metta Team 於 2019年6月11日回覆
Dear Man Hon, Warmest greeting from Metta Residence & Spa, We are truly appreciated and thank you so much for your most valued feedback to share your great experience with us at Metta Residence & Spa, We are so delighted to read your every single fact of comment and we will share this wonderful news to all our teams, Again, we would like to extend our sincerest thanks and we are looking forward to welcoming you back to our resort, Best regards,

10/10 有夠讚

StephanieChau

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
the view and whole vibe are great. All the staff treated us like family and soooo nice. great stay there! Especially Kasak and Diamond. plus the tak tak driver Hin!
於 2019 年 3 月住了 5 晚
Metta teams 於 2019年4月5日回覆
Dear StephanieChau, Warmest greeting from Metta Residence & Spa, We are truly appreciated and thank you so much for your most valued feedback to share your great experience with us at Metta Residence & Spa, We are so delighted to read your every single fact of comment and we will share this wonderful news to all our teams, Again, we would like to extend our sincerest thanks and we are looking forward to welcoming you back to our resort,

10/10 有夠讚

MandyKowk

團體旅遊
喜歡：整潔度和員工素質
All the staffs are very helpful and welcoming. Most of them can speak English pretty well so it's very easy for us to ask them for help on restaurant and transportation reservations. The entire property is clean and well designed. It looks exactly the same as images shown online. Breakfast was nice, not that many choices, but most are delicious. On the day we went Angkor Wat for sunrise, they packed us breakfast boxes, that is very thoughtful. The pool is a bit small, but given that the room number in this hotel is small, most of the time it's not crowded and cozy. Free SPA and pool side happy hour drinks are absolute delights for our trip. It's not exactly in the city center. Nevertheless, they offer free dukduk to night markets and pickup service after 5pm, so we still feel pretty safe. Overall, it's a great stay.
於 2019 年 1 月住了 3 晚
Metta teams 於 2019年3月13日回覆
Dear MandyKowk, Warmest greeting from Metta Residence & Spa, Thank you so much for sharing your experience with us at Metta Residence & Spa while your trip in Siem Reap. We are so happy to know that you were satisfied with our service and facilities. We do hope to have another opportunity to serve you again next time, With our best regards,

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店的氛圍很好，從前台到餐廳到按摩的服務都很好；我們房間對著綠植圍繞的泳池，很幽雅放松舒適；酒店有免費雞尾酒，免費下午茶，免費按摩，免費嘟嘟車去夜市。在此住了4晚，是非常愉快滿意的經曆。謝謝您們提供這麽好的服務和環境給旅客。
於 2019 年 2 月住了 4 晚
William 於 2019年2月28日回覆
Dear Valued Guest, Warmest greeting from Metta Residence & Spa, Thank you so much for sharing your experience with us at Metta Residence & Spa while your trip in Siem Reap. We are so happy to know that you were satisfied with our service and facilities. We do hope to have another opportunity to serve you again next time, With our best regards, William CHUM (Mr.) General Manager

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great relaxing accommodation
One free massage was treated for our stay and it was really great. The room is big and clean and I love the design. Staffs are very helpful and recommended us serval great restaurants in Siem Reap (which definitely worth to try, as it is not expensive)!!! All are great, but except the hotel is a bit far from the center, so we have to take tuk tuk (~2USD per trip) back to the hotel every night. Also, the air con is either hot or extremely cold, this is probably the only problem I got during my stay. Anyway, I would recommend everyone to stay here as you will get more than you paid. It's a great place to enjoy your vacation (no matter couple, family or friend).
於 2018 年 12 月住了 3 晚
Metta teams 於 2019年1月6日回覆
Dear Anonymous, Warmest greeting from Metta Residence & Spa, Thank you so much for sharing your experience with us at Metta Residence & Spa while your trip in Siem Reap. We are so happy to know that you were satisfied with our facilities and services. We do hope to have another opportunity to serve you again and again next time, With our best regards,

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
非常舒適
配套措施很好。服務員非常有禮。早餐很好吃。我們會推介給朋友們。
於 2018 年 11 月住了 3 晚
Metta teams 於 2018年12月5日回覆
Dear Anonymous, Warmest greeting from Metta Residence & Spa, Thank you so much for sharing your experience with us at Metta Residence & Spa while your trip in Siem Reap. We are so happy to know that you were satisfied with our facilities and services. We do hope to have another opportunity to serve you again and again next time, With our best regards,

10/10 有夠讚

Wing Lam

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
very good hotel
very good hotel!! free tuk tuk from 17:00-22:00, 50% off for spa and daily free cocktail for one hour the room design is very nice and modern without any insects inside, the bed and air-con are very comfortable as well. Would definitely recommend to my friends
於 2018 年 10 月住了 5 晚
Metta teams 於 2018年10月27日回覆
Dear Wing Lam, Warmest greeting from Metta Residence & Spa, Thank you so much for sharing your experience with us at Metta Residence & Spa while your trip in Siem Reap. We are so happy to know that you were satisfied with our facilities and services. We do hope to have another opportunity to serve you again and again next time, With our best regards,

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
地点稍偏，其他都很好
酒店房间浴室都超级大，住的很舒适。还提供了水果。酒店前台很热情，可以给你提供所有的帮助。早餐品种不多，但是基本的餐点都有。泳池每天晚上6-7点半有免费小食和酒水。除了酒店稍稍有点偏以外，其他都不错。
於 2018 年 8 月住了 4 晚
Metta Residence & Spa Team 於 2018年9月1日回覆
Dear Anonymus, Warmest greeting from Metta Residence & Spa, Thank you so much for sharing your experience with us at Metta Residence & Spa while your trip in Siem Reap. We are so happy to know that you were satisfied with our service and facilities. We do hope to have another opportunity to serve you again next time, With our best regards,

10/10 有夠讚

Mandy，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent service and delicious food
2 nights of staying with breakfast and dinner included, dinner comes with 4-course meal and the foods were the best in town! Relaxing and quiet environment, only 5-min of drive from town, free shuttle service was provided by hotel and they provide charged private tour service (US45/day) as well. Excellent service of hotel staff, very welcoming and friendly :)
於 2018 年 6 月住了 2 晚
William 於 2018年7月5日回覆
Thank you so much for your valued feedback.

10/10 有夠讚

Cora，Taipei

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
這是我住過最棒的飯店！！！
這家飯店真的很舒服，住在那像自己家一樣的感覺 我從來不寫評論的，但這間飯店真的值得 免費接機，我跟媽媽一早就到飯店，以往飯店都不會讓你提前不然就是要加錢，Metta 不但讓我們提早還請我們先去用餐，都不用例外收費！ 免費的SPA也消除我們很大的疲勞 另外我在外面預定的行程有問題，他們也幫我處理好！服務生在吃早餐的時候發現到我坐在濕的椅子上，立馬就換了一個給我！ 太多太多他們都優點，下次一定會再來！！ 免費交通 免費SPA 免費太多東西～ 太棒
於 2018 年 6 月住了 4 晚
William 於 2018年6月29日回覆
Thank you so much for your valued feedback.

6/10 一般般

ching kwan

喜歡：整潔度、住宿環境和硬體和客房舒適度
不喜歡：員工素質
Bad house keeping service
The house keeping service was bad. Every time when we back to our room at night, our used things like the empty shampoo bottles, tissues are still there. No matter how many shampoo, shower gel bottles we used in our 4 days stay, they are all still there in the room. One thing even more ridicolous was they didn't refill the shampoo. I called to the reception and asked for more shampoo bottles, the reception guy told me that they were running out of shampoo!! are you kidding me? Such a big 5 stars hotel don't even have one shampoo bottle??!! One of the good thing about this hotel was the good spa service and the free cocktail service beside the swimming pool. Anyway, i won't stay in this hotel again.
於 2018 年 5 月住了 3 晚
William 於 2018年7月6日回覆
Dear Candice, Greeting from Metta Residence & Spa, We would like to begin with our deepest apology you had encountered during your stay with us at Metta Residence & Spa. And we wish to express our sincerest thank for accepting our faithful apology as per our communication via private email. Your every single fact of point is enormously important and useful for us to look for strictly for our improvement, Once again, we wish to extend our sincerest thank for your feedback, Best regards, Rady CHUM (Mr.) Hotel Manager

10/10 有夠讚

HUNG CHING

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
性價比高，值得一住
酒店員工服務非常好，環境也不錯。 性價比高 只是酒店早餐選擇不太多， 其他無什麼可以挑剔了😂
Romnia 於 2018年3月28日回覆
Dear HUNG CHING, Warmest greeting from Metta Residence & Spa, Thank you for choosing our Metta Residence for your recent stay in Siem Reap city. We was delighted to hear you had an enjoyable time at our hotel. It was a pleasure to have you as our guest and we hope to welcome you back soon. Yours Sincerely, Metta Residence & Spa Teams

8/10 不錯哦

Mei Ying

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
非常滿意服務，以及有酒店接送😄
於 2018 年 3 月住了 4 晚
Romnia 於 2018年3月24日回覆
Dear Mei ying, Warmest greeting from Metta Residence & Spa, We are truly appreciated and thank you so much for your valued feedback about your experience with us. We are so delighted to know that you were satisfied with our services

10/10 有夠讚

wang yip

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 3 月住了 3 晚
Romnia 於 2018年3月12日回覆
Dear Wang yip, Warmest greeting from Metta Residence & Spa, We are truly appreciated and thank you so much for your valued feedback about your experience with us. We are so delighted to know that you were satisfied with our services and facilities. Looking forward to serve you again next time, Best regards, Romnia SREY (Ms.)

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 12 月住了 4 晚
Warmest greeting from Metta Residence & Spa, Thank you for choosing our Metta Residence for your recent stay in Siem Reap city. We was delighted to hear you had an enjoyable time at our hotel. It was a pleasure to have you as our guest and we hope to welcome you back soon. Yours Faithfully, Romnia

10/10 有夠讚

YUE

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
一次美妙的入住
很棒的酒店，服务非常好。
於 2017 年 11 月住了 6 晚
Thank you so much for your valued feedback referring to your great experiences with us. We hope to serve you again next time!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 11 月住了 5 晚
Thank you for choosing our Metta Residence for your recent stay in Siem Reap city. We was delighted to hear you had an enjoyable time at our hotel. It was a pleasure to have you as our guest and we hope to welcome you back soon. Sincerely, Romnia

2/10 很糟糕

LO HUNG

不喜歡：員工素質和住宿環境和硬體
房間清潔後沒關門六小時
已第二次來柬蒲塞，曾住了三間不同酒店，因為這間是今年才落成，好奇一試，經驗實在可怕。環境及地點是可以的，服務員也禮貌，但我房間門竟然由中午清潔完一直開著，直至晚上我回房間才發現，足足開著六小時。發現後馬上致電服務台，要求經理來對話，等了二十分鐘也沒任何反應！最後找到人了，只是說查了CCTV沒有進過來。期間隔離房的中國人也說我們房門從中午已開著了！非常不推薦！
於 2017 年 10 月住了 2 晚

10/10 有夠讚

Ban，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Recommended choice
Cozy Hotel, service are great. Staff are very nice and helpful. Location is around 10mins away from pub street, but they provide shuttle from hotel to city centre, it is quit convenience. If you are coming for celebration or vacation, it is an excellent choice.
於 2017 年 10 月住了 4 晚
Metta 於 2017年11月12日回覆
Dear Ban, Greeting from Metta Residence & Spa, We are so appreciated and thank you so much for your valued feedback. We are so delighted to know that you were satisfied with our services and facilities. We hope to serve you again next time, Best regards, The Management

10/10 有夠讚

li

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
非常棒的酒店，提供免费可口的早晚餐、免费双人马杀鸡、免费送机服务，由于第二天下午订了送机服务，玩完回来想洗澡，服务员帮忙开了个新的房间提供洗澡，感觉非常不好意思，服务非常好，环境也特别好，住的也舒服，房间很宽敞明亮舒适，景色好
於 2017 年 10 月住了 1 晚
Thank you so much for your valued feedback referring to your great experience with us. We hope to serve you again next time!

10/10 有夠讚

Lily，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing services and good experience
The staffs are really helpful especially the lady who greeted me and my dad. The massage was heaven and the tuk tuk is always available which is handy for us. We also enjoyed the breakfast and the pool v much.
於 2017 年 9 月住了 5 晚
William-Manager 於 2017年9月30日回覆
Thank you so much for your valued feedback referring to your great experience with us at Metta Residence & Spa. We hope to serve you again next time!!

10/10 有夠讚

kate

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Helpful staff make you feel warm
The environment is very nice .the room is nice .the food is nice.All the staff are very friendly.,especially a girl called Saona.She always keeps a pretty smile and she is so helpful.i highly recommend this hotel to you all when you visiting Cambodia.
於 2017 年 8 月住了 5 晚
Thank you so much for your valued feedback referring to your wonderful experience with us! we hope to serve you again next time!!

6/10 一般般

Alissa，Taiwan

不喜歡：整潔度
員工很友善
居住六晚，一切都好，但回國後發現，放在飯店的小錢包裡的新台幣500元（約美金17元）不見了！雖然是我自己的疏失，將錢財遺留在房內，而且算是小錢，但發生這種事難免會對飯店觀感不佳。除此之外，這是間很棒的飯店。
William-Manager 於 2017年6月15日回覆
Dear Alissa, Warmest greeting from Metta Residence & Spa, I am truly appreciated and thank you so much for allowing us the opportunity to host you while your trip in Siem Reap, I would like to express my sincerest apology for the inconvenience caused during your stay with us about your lost money. This must not be happening to you and exactly it is my mistake not to control my staff professionally. I am really really really sorry for this happen and the only say sorry again and again. After reading your review on Expedia.com and realized that you’ve lost your money at Metta Residence & Spa, I’ve taking action immediately to find out and reviewed the camera records for the whole of your stay. Myself and teams really feel regret for this thing happened to you and we are extremely sorry and sorry and we could not give you any solution since you’ve already check-out. Learning from your most valued feedback, is to wake us up to improve and check our staff performance. I strongly believe that your review will help us to improve our services and property for the future success. However, even though you are aways from us and we really could not do anything, but we really hope that we can do something regarding to this situation to show you that we really want to improve our services and your feedback is really important for us, please kindly accept our apology and our little offers as I've sent you via private email. We hope that you will kindly accept this little offers and this is not about money but it is to show you that we really value your feedback. Once again, thank you so much for your review, Yours faithfully, William CHUM (Mr.) General Manager

10/10 有夠讚

Matt

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice place, with very friendly and helpful staff, would definitely stay here again.
於 2024 年 5 月住了 3 晚

10/10 有夠讚

Remzi

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Everything was good. I definitely recommend this hotel
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Neil，Edmonton

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice staff at the hotel. Few areas of the room need some minor attention. This is a good hotel but it could be great. Very good value though.
於 2024 年 3 月住了 3 晚
Metta 於 2024年3月17日回覆
Thank you so much for your valued feedback!

10/10 有夠讚

Mariana

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ótimo hotel
Achamos o hotel excelente, quarto confortável e equipe muito atenciosa. Ótimo custo benefício. Não tomamos o café no restaurante pelo horário dos passeios e vôo, mas prepararam um box com ovos e croissant para nós. A localização também é boa, perto do centrinho. O hotel dispõe de transfer e tuk tuk na porta que facilita bastante! Recomendamos!
於 2024 年 2 月住了 2 晚
Metta 於 2024年3月17日回覆
Thank you so much for your valued feedback!

8/10 不錯哦

Isao

於 2024 年 2 月住了 3 晚
Metta 於 2024年4月5日回覆
Thank you so much for your valued feedback!

8/10 不錯哦

Bryan

喜歡：整潔度、員工素質和客房舒適度
於 2024 年 1 月住了 2 晚
Metta 於 2024年2月19日回覆
Thank you so much for your valued feedback!

10/10 有夠讚

Corree Sinkwitz

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
An Unforgettable Escape of Elegance and Serenity
The Metta Residence & Spa is a true gem in the heart of Siem Reap, offering an oasis of tranquility and luxury. From the moment we entered, the spacious rooms and the grandeur of the bathtub caught our attention, setting the tone for a stay that was nothing short of magnificent. The hotel's grounds are meticulously maintained, offering a serene environment that instantly relaxes you. The spa experience was a highlight, with skilled therapists providing massages that were both rejuvenating and soothing. It's clear that every detail in the spa is carefully curated to ensure a restful and luxurious experience. Dining at the hotel's restaurant was a delight. The food was consistently wonderful, featuring a variety of flavors that catered to every palate. What made our meals even more enjoyable was the exceptional customer service. The staff were attentive and friendly, making us feel special and valued at every interaction, whether in the restaurant or the elegantly designed lobby area. One of the most remarkable aspects of Metta Residence & Spa is the sense of feeling special and cared for. Every time we walked into the restaurant or lobby, the warm welcome from the staff made us feel valued. We left Metta Residence & Spa with fond memories and a strong desire to return. This hotel is not just a place to stay; it's an experience that enriches your travel. For anyone seeking a blend of luxury, comfort, and impeccable service, Metta Residence & Spa is perfect.
於 2024 年 1 月住了 5 晚
Metta 於 2024年2月19日回覆
Thank you so much for your valued feedback!

10/10 有夠讚

juan diego

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excelente relación calidad precio
Excelente personal. Muy amables, el hotel pequeño y agradable en zona tranquila. Recomendado para estar añejado del ruido del centro
於 2024 年 1 月住了 3 晚
William CHUM (Mr.) 於 2024年1月11日回覆
Dear Juan Diego,We do appreciate your valued feedback and thank you so much for allowing this wonderful chance to take care of your stay in Siem Reap,We wish you with all the best and properity,Metta Team

10/10 有夠讚

Anna

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
ホスピタリティが素晴らしい
於 2023 年 9 月住了 4 晚
Metta 於 2023年10月4日回覆
We value your kind feedback and we really look forward to serve you again in the future!Best regards,Metta Team

10/10 有夠讚

MASUMI

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
またカンボジアへ行った時は泊まりたいです。
於 2023 年 4 月住了 2 晚
Leah 於 2023年5月8日回覆
thank you so much for your valued feedback!

10/10 有夠讚

Mark

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚
William CHUM (Mr.) 於 2023年4月26日回覆
Thank you so much for your valued feedback!

10/10 有夠讚

Ian

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Really excellent value for money
Excellent value for money, free cocktails in happy hour and free transport into town each evening
於 2023 年 2 月住了 3 晚
William CHUM (Mr.) 於 2023年3月27日回覆
Thank you so much for your valued feedbacak!

10/10 有夠讚

HERMAN

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Servicio del personal
於 2023 年 1 月住了 2 晚
William CHUM (Mr.) 於 2023年3月8日回覆
Thank you so much for your valued feedback!Really look forward to seeing you again!Best regards,

10/10 有夠讚

Craig S

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a wonderful experience at Metta. The staff did an amazing job of helping organize our outings to the temples and other sights. Organized guides and drivers. Easy to get into town. We definitely recommend.

10/10 有夠讚

Kortina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Angenehmes Boutiquehotel mit freundlichem Personal. Alles war entspannt und unaufgeregt
於 2022 年 8 月住了 3 晚
William CHUM (Mr.) 於 2022年8月20日回覆
Dear Kortina,We really appreciate your value feedback and great compliments about our service and facilities,We hope to serve you again in the future,Best regards,

10/10 有夠讚

Paul

於 2022 年 6 月住了 1 晚

10/10 有夠讚

Alexandre

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing stay, everything is perfect from the room to the incredible staff. Always welcoming, always want to help. The happy hour at the pool is a must!! Really recommand this place to enhance your stay in Siem Reap!
於 2022 年 4 月住了 3 晚
Kim 於 2022年5月24日回覆
Thank you so much for your valued feedback!

10/10 有夠讚

Jackie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fabulous Place - lovely staff and great cocktails!
This place was fabulous, great pool and lovely rooms. Staff were fantastic. Don’t worry about it being slightly out of town Tas there is a free tuk tuk service. Loved the free cocktail hour, the girls that make them are brilliant, probably the best Margarita I’ve had in a few years!! Breakfast was minimal due to covid but fine. They currently allow you to have food delivered from Food Panda etc. No TV service due to covid, most hotels cancelled their cable subscriptions and have not started them again yet
於 2022 年 3 月住了 2 晚
Kim 於 2022年5月24日回覆
Thank you so much for your valued feedback!

10/10 有夠讚

GREGORY

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Le top, 10/10.
Séjour très agréable, le personnel est d'une gentillesse, incroyable, hôtel très propre, petit déjeuner copieux, piscine magnifique, navette pour se rendre dans le centre, sinon taxi pour 2€. Je le recommande 100 fois, vous pouvez y aller les yeux fermés. Apéro offert de 18h00 à 19h00 😉.
於 2020 年 3 月住了 5 晚
Metta residence Team 於 2020年8月18日回覆
Dear Gregory, Warmest greeting from Metta Residence & Spa, This is our most pleasure and we would like to express our deepest thank for your valued feedback. Your comment is the multiple functions in additional motivate our team and measurement the qualities of our services and care. The entire team to ensure the hotel highest level of personalized service goes beyond our customer’s expectation, Once again, we wish to extend our sincerest thank and we are looking forward to serving you again next time,

10/10 有夠讚

Alex，Hong Kong

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff were exceptionally friendly and attentive. Highly recommend...
於 2020 年 3 月住了 21 晚
William 於 2020年4月3日回覆
Thank you so much for your valued feedback!

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Personal ist sehr freundlich und zuvorkommend. Sehr schön gemachte Zimmer.
於 2020 年 3 月住了 2 晚
Metta Teams 於 2020年3月20日回覆
Dear Value Guests, Warmest greeting from Metta Residence & Spa, This is our most pleasure and we would like to express our deepest thank for your valued feedback. Your comment is the multiple functions in additional motivate our team and measurement the qualities of our services and care. The entire team to ensure the hotel highest level of personalized service goes beyond our customer’s expectation, Once again, we wish to extend our sincerest thank and we are looking forward to serving you again next time,

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
　部屋も広く清潔で、とてもリラックスできました。大きなバスタブがあり、旅の疲れを毎日癒すことまだきました。部屋から見える景色も素晴らしく、街へ出るだけでなく、プールサイドでゆっくりするのもおすすめです。
於 2020 年 2 月住了 3 晚
hotel Management 於 2020年3月4日回覆
Dear Value Guests, Warmest greeting from Metta Residence & Spa, This is our most pleasure and we would like to express our deepest thank for your valued feedback. Your comment is the multiple functions in additional motivate our team and measurement the qualities of our services and care. The entire team to ensure the hotel highest level of personalized service goes beyond our customer’s expectation, Once again, we wish to extend our sincerest thank and we are looking forward to serving you again next time,

10/10 有夠讚

真實旅客

於 2020 年 2 月住了 6 晚
Metta Residence teams 於 2020年2月29日回覆
Dear Guests, Warmest greeting from Metta Residence & Spa, This is our most pleasure and we would like to express our deepest thank for your valued feedback. Your comment is the multiple functions in additional motivate our team and measurement the qualities of our services and care. The entire team to ensure the hotel highest level of personalized service goes beyond our customer’s expectation, Once again, we wish to extend our sincerest thank and we are looking forward to serving you again next time,