Does Side Crown Serenity Ultra All Inclusive have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. The pool is closed seasonally each year from November 1 to March 31.

Is Side Crown Serenity Ultra All Inclusive pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Side Crown Serenity Ultra All Inclusive?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

Does Side Crown Serenity Ultra All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 80 per vehicle applies.

Are there all-inclusive benefits at Side Crown Serenity Ultra All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include soccer, volleyball, aerobics classes, and more.

Where is Side Crown Serenity Ultra All Inclusive located?

Located in Manavgat, this beachfront hotel is in the city center and within 1 mi (2 km) of Side West Beach and Aquapark. Genel plaj and Süral Shopping Center are also within 3 mi (5 km).

Side Crown Serenity Ultra All Inclusive Reviews, Deals & Photos 2025

2/10 Terrible

Tracey

2025/6/10

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Food was terrible! Holes in the walls and ceilings. Run down building. Staff looked miserable being there. Floor and room plan were confusing. Changed hotels after 1 and a half days. Didn’t get any compensation but that was okay just to get out of there.

Stayed 5 nights in Jun 2025

6/10 Okay

Iain

2025/9/8

Liked: Cleanliness

Disliked: Staff & service

Can't understand why it's called ultra all inclusive Anything that's ultra here is not included . Check in was poor I was allocated wrong room type and apparently they couldn't correct till next day . Late meals no effort made Bar service. 1 person serving. 3 arguing huge queues if you were in the right place you got table service. Night bar ok but not to busy. Staff you find the odd one seems very keen to deliver service Rooms ok but nothing spectacular. Showers good but very few toiletries TV useless no UK / English channels no even world service very little sport. Entertainment ..very poor nothing original. Just what you would find most ,,2-3 star all incs Pool area was clean with no mass rush to reserve sunbeds . Breakfast. Cold and limited only time I have ever seen steamed veg for breakfast . Unless you waited for an omelette from the single person cooking them. Not worth getting up early for. Main meals ok but not a whole lot of variety not overly warm either. I have stayrd in many hotels on side and would say look elsewhere for better value.

Stayed 7 nights in Sep 2025

10/10 Excellent

Murat

2025/9/14

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

September 2025 hatte ein super Urlaub, Hotel ist Sauber, Essen ist gut, nette und hilfsbereite Hotel Mitarbeiter, Preisleistung Top, kann dieses 100% weiterempfehlen.

Stayed 6 nights in Sep 2025

10/10 Excellent

Vaida

2025/8/11

Stayed 4 nights in Aug 2025

8/10 Good

Halit Emre

2022/7/17

Stayed 5 nights in Jul 2022

2/10 Terrible

Verified traveler

2019/8/1

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Außer das die Zimmer anständig sauber gemacht wurden war alles miserabel, es warten versteckte Kosten fallen wie z.b w-lan kostet im Zimmer 1€ Pro Tag Mann hat nur in der Lobby kostenfreies w-lan was aber kaum Empfang hat. Ab 24.00 Uhr bis morgens 10.00 Uhr kosten die Getränke es war mehr ein all you can Drink als all inklusive. das Mittag essen und Abend essen war fast immer das gleiche 7 Tage lang. Zum Frühstück bekommt man nicht mal Mineralwasser weil die Bar noch nicht geöffnet ist. Als wir die Managerin über diese ganzen Vorfälle angesprochen haben sagt sie uns über die zusätzlichen Kosten wurde eigentlich Expedia und co. Informiert. Nie wieder crown Kette.

Stayed 7 nights in Jul 2019

6/10 Okay

Verified traveler

2019/6/3

Liked: Cleanliness, staff & service

Hotellet var normalt . Personalen var trevliga och hjälpsamma oc maten var normalt . Enda hotellets negativa var den hade inte sin egen sterand och man måste pråmenera eller ta minibussar

Stayed 1 night in May 2019

6/10 Okay

Verified traveler

2019/6/2

Liked: Cleanliness

Stayed 1 night in May 2019

6/10 Okay

Tore

2019/5/6

Liked: Staff & service

Disliked: Cleanliness

Vaskedama stjal barnetøy vi kjøpt två dager på rad, helt oakseptabelt til trots at vi fikk det igjen...

Stayed 14 nights in Apr 2019

8/10 Good

Verified traveler

2019/4/30

Liked: Cleanliness, staff & service, property conditions & facilities

Es war alles 😊 Personal freundlich und nett Essen war sehr gut

Stayed 7 nights in Apr 2019

6/10 Okay

Dome, Lt

2018/8/31

Disliked: Property conditions & facilities

Old and moldy , needs renovation

We've been placed in 2 store apartment with bedroom and shower room upstairs. Top rooms were moldy and peeled paint from walls and ceilings. Had to move out to other room next day. We was staying 2 weeks Sewage smell in ground floor Hallways. 3 star max , I can't understand how come they getting 5*??? Food was nice. But it's Turkey, that's what we was expecting.

Stayed 14 nights in Aug 2018

2/10 Terrible

bilge, århus

2018/7/24

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ingen service

Vores aircon virkede ikke og de vil ikke lave det. Dårlig mad og meget lang kø ved alt. Pomfritter skal man vente ca 8-10 min på og vil du have pizza er det 15-20 min osv. Dårlige værelser. For få personale og dem der er der gider ikke at hjælpe med noget. Absolut ikke 5 stjerner værd højs 3.

Stayed 5 nights in Jul 2018

8/10 Good

Sajjad

2018/6/28

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jun 2018

2/10 Terrible

Mehmet

2018/6/23

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Berbat

Lobide karşılama yok. Otele gidiyorsunuz muhatap olabileceğiniz kimse yok mini barlar günlük doldurulmuyor kat görevleri oda temizliğine yetişemiyor öğlen ve akşam yemekleri çok kötü aşçılara soru sorduğumuzda bir tek dayak yemediniz kalıyor lobide bulunan mini barda çalışan görevliler Çok kalitesiz

Stayed 4 nights in Jun 2018

10/10 Excellent

Orkun

2018/6/15

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2018

4/10 Poor

Murat

2018/6/12

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

Tavsiye etmiyorum.

Otel genel olarak fena değil. Dar alanda olması dezavantaj. Yürüyüş falan yapacağınız yer yok. Yemekler idare eder. İki eleştirim oldu: 1. Havuzda pislik vardı !!!(müşteri kabahati aslında) 2. Plaj restoran bölümünde personel gayet rahat küfürlü konuşuyordu. Resepsiyon ve lobi bar personeli çok ilgiliydi. Başka çalışanla tanışmadık zaten. Oda güzeldi.temizlik iyiydi. Küvet yoktu (herkesin tercihi farklı olabilir) , havlu terlik bulunmadığı söylendi. Ancak bir daha gitmeyi düşünmüyorum.

Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveler

2018/6/4

Liked: Room comfort

Disliked: Staff & service

I only stayed at the hotel for 1 nights, the food and drink were excellent. Our room wasn't ready until 2pm, but it wasn't a problem as I was happy sitting around the pool. The pool is quite small and can be very noisy. I can't complain too much as I had an excellent deal and it was cheaper to stay in the hotel than go out for a meal.

Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

2018/5/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel

We stayed in this hotel for 12 nights. Good room. Good food. Good service. Very comfortable. It's worth the money. We will come again.

Stayed 12 nights in May 2018

8/10 Good

Ahmet

2018/5/17

Liked: Cleanliness, staff & service

Disliked: Room comfort

Kalitesi yükseltilebilir

Otel konumu iyi deniz e 1 km mesafesi var servis ile ulaşım sağlanıyor Yatakların değişmesi lazım ve ebatlari küçük Yemekler güzel havuz güzel animasyonlar güzel tekrar tercih etmem için öncelikle yataklarin boyutu ve yenilenmesi lazım oda temizliği gayet iyiydi servis elemanları ilgililerdi lakin şef lerin talimatları ortalıkta yapmaları uygun değil

Stayed 3 nights in May 2018

4/10 Poor

Arif

2017/10/5

Liked: Room comfort

Disliked: Cleanliness, staff & service, property conditions & facilities

Negative Überraschung

Reception Angemeldet und sollte 11-12 Uhr übergeben werden, war erst 16 Uhr fertig. Keine Sauberkeit in der ganzen Anlage, kein Service, Zimmer werden alle 3 Tage sauber gemacht, Toiletten und Aufzüge Beschädigt und von 4 Funktionieren 2 Aufzüge, nur ein Schattelbus ans Meer, Zimmer telefonate und Wlan keine Funktion und auf Reklamation keine Reaktion. Essen war 7 Tagelang gleiches Menue. Nie wieder :( . Schade.

Stayed 7 nights in Aug 2017

4/10 Poor

Murat

2017/9/4

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paranizla Rezil olmayin

Paranizla rezil mi olmak istiyorsunuz ? Kahve istediginizde çay mi gelsin istiyorsunuz ? Otel in kendi personeli tarafindan birdaha buraya gelmeyin lafini duymak mi istiyorsunuz ? Yemek lerden zehirlenip Wc de mi yatmak istiyorsunuz ? Internet ceksin diye dua mi etmek istiyorsunuz ? Tam size gore. Birde iphone 5s telefonum calindi,jandarma geldi vs buda cabasi

Stayed 3 nights in Aug 2017

6/10 Okay

murat

2017/8/27

Disliked: Cleanliness, property conditions & facilities, room comfort

Beğenmedim

23 Ağustos 2017 de balayı için konakladık fiyatına göre çok da iyi değildi personel davranışları dışında beş para etmez pek tercih edilmesi gereken bir yer değil

Stayed 3 nights in Aug 2017

4/10 Poor

Verified traveler

2017/7/22

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 yildizli otel 3 yildiz hizmet

kim vermiş merak ediyorum 5 yildizi memnuniyetsiz personelle hiizmet kalitesi bu kadar olur. Her şey kalitesi düşük malzemeyle yapilmis. O hamburger koftesi denen seyi neden yapiyorlar merak ettim. Iyi denecek seyler 2 kisilik animasyon ekibinin 10 kisilik hizmet vermesi. demleme cay olmasi.

Stayed 6 nights in Jul 2017

2/10 Terrible

ahmet

2017/7/10

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hayal kırıklığı

Otele giriş için oda temiz olmadığından dolayı 1 saat bekletildik .Sonrasında odaya giriş yaptığımızda odanın temizlenmediğini gördük ,otel yönetimine durumu bildirdik,yetkililer otelin çok yoğun olduğunu söyleyip özür dilediler yeniden temizlediler ve nihayetinde odaya yerleştik .Otel 5 yıldızlı bir otele göre hayal kırıklığı 3 yıldızı bile hak etmiyor .Orada bizim gibi hayal kırıklığına uğramış birkaç aile ile de tanışma fırsatımız oldu.Bir haftalık tatilimizin 5. gününde akşam yemeğinde eşimin aldığı taze yeşilliklerin içerisinden canlı solucan çıktı.Otel personeline gösterdik ,yine özür dilediler ve sebzeler taze olduğu için zaman zaman bu tür durumların normal olduğunu söylediler. Havuz yeteri kadar temiz değil ,Odamıza çıkmak için kullandığımız asansör kapısı sürekli arızalanıyordu en sonunda bir rus ile birlikte asansörde de kaldık.Hizmet kalitesi çok kötü ,personel yetersiz ,temizlik çok kötü .Tavsiye etmiyorum .

Stayed 6 nights in Jun 2017

6/10 Okay

Bogdan

2017/7/7

Liked: Cleanliness

Disliked: Staff & service

Not what I expected

A high price for a room at this facility, considering the fact that the beach is pretty far away. The personnel is not very friendly.

Stayed 4 nights in Jun 2017

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Side Crown Serenity Ultra All Inclusive

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Side Crown Serenity Ultra All Inclusive Reviews

5.8

5.8

5.8