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"Location was convenient for our volleyball tournament. The amenities were good for the grandkids"

"The room smelled like smoke and even had the same odor as the hotel lobby. I reported the issue to guest services, but they didn’t seem to care or offer any help. "

"Pretty basic hotel, with its greatest asset being next door to The Galleria Mall. The room was acceptable as were the amenities. We had some loud neighbors, and the gentleman at the front desk was kind and found a room on another floor to move too so that would could sleep. It’s hard to find great customer service these days, so that deserves a five star from me."

"They were renovations being done at the time of my stay. I can't wait to see the new curtains and bathroom fixtures. They claim the upgrades will be worth the wait... I really hope so! Other than that, the stay was nice. Staff is accommodating, and the rooms are clean. And the jacuzzi helps to unwind and relax after a long day! "

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"Rooms are very Spacious and very clean, staff were very friendly, hotel was very secure "

"Everything has been amazing!!"

"Comfy beds, clean, good location."

"We were in Room 220. The door was ajar when we got there. The carpet was wet. The light by the door was very dim. I went to turn on the light by the bed and the nob to turn the switch was broken. The other lights in the room was for the bathroom sink and the toilet/tub area. I took the lamp from the bed area to the front desk and asked for another. There were none available. Maintenance came by about 10 minutes later with a lamp for the bedside and he noticed we did not have a desk lamp. He came back with another lamp. We could not figure out the TV and called maintenance to teach us; it was too complicated to do a second time. In the morning we took showers and could not turn off the water to the shower. We could reduce the water pressure, but it would not completely turn off. When we got out of the shower we noticed that there was no curtain on the window that looked out over the street (not a frosted window). The carpet was still wet in the morning and we found that they had cleaned the carpet the day before. When we left at 6:50 am, breakfast still was not available. The people at the front desk were nice, but the motel needs maintenance. The maintenance guy was very nice and helpful, but it was for things we should not have needed. The location was great, right off Hwy 50, close to restaurants. The internet was not working while we were there, and it was not a service problem, it was a hotel problem. "