Shin Hotaka Onsen Tours

Staff was courteous but the walls are incredibly thin, the bed was not the most comfortable. To foreigners that aren’t familiar with smoking rooms - the whole floor will smell of cigarettes. Do not make the mistake of booking a smoking room if you are not a smoker.

Amazing view from corner room, spotless and great efficient service, wonderful breakfast!

Wow, we just finished an unbelievable stay at this wonderful brand new hotel. The building and accommodations were stunningly beautiful. Artistic grandeur at every turn. Wonderful views of Nagoya Castle and their own private Japanese garden. An extraordinary swimming pool, onsen, and sauna with full cedar logs. What was even more impressive was the generous and dedicated staff. They pampered us, treated us exceptionally at every opportunity. They all made us feel like special guests. We met the manager of the hotel, the manager of the restaurants on site, along with pleasant introductions to dozens of attentive hotel employees. We never have had such a wonderful experience from top to bottom. Nagoya was an unplanned stop during our Japan vacation and now we are already trying to see when we can get back to Japan and specifically Espacio Nagoya Castle since we can't stop thinking about what a great time we had there.