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"The staff here are very friendly and helpful. The night shift front desk person (I didn’t get his name) tried so hard to call 2 taxis for us to no avail. He went above and beyond his duty and was very apologetic when he couldn’t get a taxi to come to the hotel. We appreciate his efforts. The hotel is new and very clean. The library/cafe is cozy, bright and welcoming. Breakfast had quite an assortment of foods and numerous drinks and an assortment of smoothies. The cleaning staff did an excellent job of keeping the rooms and corridors looking like new. There are a few places for meals near the hotels well as in the mall nearby. Highly recommend. "

"Excellent location, next door to train station and across the street from bus station. Walkable to convenience stores, restaurants and shops. Highly recommend lunch in the basement of Aeon Mall Tokushima. Large room with table and two comfortable chairs, making it convenient to eat in our room. Great view from our room. Hotel staff were so helpful and accommodating. I was waiting on a package and when it didn’t arrive by 4pm on the day before check-out, they called the postal service who delivered it with a couple of hours. Wish the breakfast buffet was less expensive. Highly recommend!"

"It’s a great accommodation and perfect location."

"JR Clement Takamatsu continues provide excellent service during my five stays here. It is in a perfect location for accessing buses and trains and also ferries to the neighboring islands."

"All very nice"

"The room was comfortable but a little small so I had to squeeze a little bit when opening my suitcase. This hotel was generally a good option but I found some mold emerged in the air conditioner. I think the hotel should clean it properly to secure healthy stays for their customers."

"Outstanding value, clean and wonderful service."

"Stayed for one night. Hotel was clean, the breakfast was quite good and an amazing value. Enjoyed the location of the hotel as well. Would definitely stay there again "

"The view is great!"