Overall this is a very nice hotel and if not for covid it would be better. The spa, cinema, and other restaurants were closed which is a shame.
Pros: Amazing rainfall shower (incredible pressure), very clean and prompt turn down service.
Beds are spacious and perfect firmness.
English speaking staff was available.
Modern spacious rooms and a very nice lobby.
The breakfast buffet was quite good for Western tastes, plenty of options to try.
The lunch/dinner food was quite good as well. The thai curry, AL burger (amazing), and the nasi goering were crowd pleasers.
The pools are good, albeit not very deep.
Staff is attentive and helpful.
Cons: On Hotels.com is says they have smoking and non-smoking rooms. Not true, all rooms are NON-smoking. (Which is great but causes confusion when they want to charge you for breakfast)
Breakfast buffet is $30 each if not included in your room rate!
Lunch/dinner buffet was $75!!! (Not worth it)
Cocktails and other alcohol was very overpriced and not made very well. You are better off bringing your own drinks.
The beach lacks lounge chairs and umbrellas.
The outdoor seating also needs umbrellas.
The pillows were too soft for us, but that is a very personal preference.
The mini golf is no more then a few putting greens for old men. We wished it was more fun since the area lacks things to do during poor weather.
Overall, this is a great hotel if the weather is good and your food/drinks budget is limitless. Great for a weekend.