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斯匹威飯店的評分

2 out of 5
斯匹威飯店
1295 County Highway 6, Shelbyville, IL

評論

6.2
10 分，有夠讚；79 則評論中有 12 則" "
8 分，不錯哦；79 則評論中有 22 則" "
6 分，一般般；79 則評論中有 20 則" "
4 分，不太好；79 則評論中有 11 則" "
2 分，很糟糕；79 則評論中有 14 則" "

5.8/10

整潔度

7.4/10

員工素質

6.6/10

設施服務

5.6/10

住宿環境和硬體

6.0/10

環保程度

評論

2/10 很糟糕

Alisha

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
This place is the most ghetto place I’ve ever stayed at. White stuff all over the black bedding, no coffee in room but coffee pot in the room. Paint on the walls looks ghetto.
於 2023 年 12 月住了 1 晚
S 於 2024年4月1日回覆
The bedding is stained from other guest that do not care what they tear up! If you needed anything, you only needed to ask and we would have helped! The rooms are freshly painted and not at all "ghetto" as you called it! We try to provide great service for everyone, but not all guest are as good as you! Thank you!

2/10 很糟糕

Simon

團體旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
S 於 2024年4月1日回覆
If you don't let us know, how are we suppose to help or fix it! Some people are quick to leave reviews but DO NOT come to us!

10/10 有夠讚

Richard

於 2023 年 10 月住了 1 晚
Spillway 於 2023年11月6日回覆
Ty for your review! We are so happy that you were satisfied! We hope to see you in y I ur future travels!

10/10 有夠讚

Scott

喜歡：整潔度
於 2023 年 8 月住了 2 晚
Spillway 於 2023年8月31日回覆
Ty, we hope to see you in your future travels

6/10 一般般

Russell

寵物同遊, 家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The staff at the spillway motel and BAIT SHOP were friendly and helpful. we arrived super late at night and check in was not a problem. Our room was not clean, you could feel grit on the floor and a spill in front of the refrigerator was dried to the floor. beds were made but one mattress was heavily cupped in one side and the support was terrible. the tv worked fine and there was a working microwave and refrigerator. There was also complimentary coffee, single cup coffee maker. The only saving grace was the location was super close to the lake and park our event was at. Im pretty easy to please and I'm sure, with a little extra effort on the managements part this place could be acceptable to most anybody. the price was cheap by any standard for mid summer.
於 2023 年 7 月住了 2 晚

6/10 一般般

Karla

於 2023 年 7 月住了 2 晚

4/10 不太好

Lisa

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Below “No frills”
The place was a dump. The ceiling was sagging so bad which makes me think of tons of water damage and mold. The shower wasn’t too clean as I could see globs of soap on the wall. Bed was very lumpy and the springs were poking me. Both bedspreads had spots all over. The lady at the front desk was very nice though. The AC worked great!
於 2023 年 6 月住了 1 晚
S 於 2023年6月22日回覆
You should have let us know! All anyone wants to do is complain!!!! We can't fix something you don't tell us about! As for the sagging ceilings....that is a bold face lie they are new! Sorry try again!

2/10 很糟糕

Caleb

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nasty ass place. Dirty dusty moldy. Blood on the beds. Toliet stopped working.
於 2023 年 5 月住了 4 晚
S 於 2023年6月22日回覆
First of all please act like a grownup....cussing is not necessary!!! You DID NOT tell us about any of this. It is not true!

6/10 一般般

Tammy

情侶出遊
喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
Initially booked through Expedia . .. dates didn't match up but they had a room. For $67.00 a night it was a place to sleep. One bed had stains on the sheets so we had to sleep on the sheets covered by the blanket with the "comforter" on top. Very close to where we had to go fishing. Not a Marriott but it did what it was supposed to do!!
於 2023 年 5 月住了 1 晚
s 於 2023年5月12日回覆
ty

4/10 不太好

Wendy

於 2023 年 3 月住了 1 晚
s 於 2023年5月12日回覆
ty

8/10 不錯哦

Nicholas

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Its a motel.
於 2023 年 2 月住了 1 晚
Spillway 於 2023年2月16日回覆
Ty for your review!

10/10 有夠讚

Shirley

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 1 月住了 1 晚

8/10 不錯哦

Kevin

於 2022 年 12 月住了 2 晚

6/10 一般般

Jered

喜歡：員工素質
不喜歡：客房舒適度
於 2022 年 10 月住了 1 晚
Spillway 於 2022年11月16日回覆
Ty for your review, Advice on how we can do better is always appreciated. As we try to make our guest feel at home.

6/10 一般般

Patrick

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Would I stay again probably not
Nice place just could use a good cleaning overall.
於 2022 年 6 月住了 1 晚
Spillway 於 2022年6月24日回覆
we are working on the issue ty for your comments and since you said you will not stay again.......Goodbye and God bless.

2/10 很糟糕

Gary

於 2022 年 5 月住了 1 晚

6/10 一般般

Rex

情侶出遊
不喜歡：整潔度
Cleanliness was lacking.
於 2022 年 5 月住了 1 晚
Spillway 於 2022年5月23日回覆
Ty for your review We appreciate any feedback, We are working on this issue. We hope to see you in your future travels.

10/10 有夠讚

Brian，Charleston

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was clean and you could smell the bleach on the pillow cases and sheets - the patch job in the drywall was very poorly done in the bathroom and the microwave was dirty but overall it was a nice stay I would go back and it is right next to the river I went out to smoke and I could hear the water coming out of the dam it was relaxing just wished I had a chair to sit outside and enjoy the sounds of nature. Overall it was a nice stay 2 thumbs up 👍👍
於 2022 年 3 月住了 1 晚
Spillway 於 2022年3月25日回覆
Ty for your kind words. We hope to see you in your future travels.

8/10 不錯哦

Nicholas

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quiet.
於 2022 年 3 月住了 2 晚
Spillway 於 2022年3月25日回覆
Ty

8/10 不錯哦

Robert

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2022 年 2 月住了 2 晚
Spillway 於 2022年2月10日回覆
Ty for your review. We hope to see you in your future travels.

6/10 一般般

Mary

喜歡：住宿環境和硬體和客房舒適度
不喜歡：整潔度和員工素質
於 2021 年 12 月住了 6 晚
Spillway 於 2022年1月10日回覆
Ty for sharing your review. We appreciate any feedback when can get. If there is an issue we like to get on top of it. Hope to see you in your future travels. Have a wonderful '2022'! Sincerely, Bruce and Renee

8/10 不錯哦

Robert

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The motel has been updated and is a very good value for the price.
於 2021 年 9 月住了 1 晚
Spillway 於 2021年10月15日回覆
Ty, for your review. Hope to see you in your future travels.

10/10 有夠讚

David

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything
於 2021 年 10 月住了 2 晚
Spillway 於 2021年10月15日回覆
Ty, so much for your review. We hope to see you in your future travels.

6/10 一般般

Gary

不喜歡：設施服務和住宿環境和硬體
Clean but needs a lot of updating to property
於 2021 年 9 月住了 3 晚
Spillway 於 2021年10月15日回覆
Ty, for your kind review. We are still working on updating. It is just taking a little time. Hope to see you in your future travel, to see improvements.

6/10 一般般

真實旅客

喜歡：員工素質
不喜歡：整潔度
Convenient for fishing
Convenient, not clean, but convenient. Just a little effort in cleaning webs/bugs from every corner would help…
於 2021 年 9 月住了 1 晚
Spillway 於 2021年9月12日回覆
Ty, for your review

2/10 很糟糕

Kenneth

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
totally bad night!
We arrived on Friday night. Check in was quick. We arrived in our room and that's when everything came to a head. The room stunk, the carpet was dirty, and the bedspreads were just plain nasty. The bathroom needed cleaning badly and the door wouldn't close completely. We checked out the same night. We paid for 2 nights and didn't stay for one. We got 1 night re-payed.
於 2021 年 9 月住了 2 晚
Spillway 於 2021年9月6日回覆
You would have paid for a full night at any Motel/Hotel that you would stay at! We were not told about these issues otherwise we would have fixed it right away. You can leave all the bad reviews you want but, you did not tell us any of that. You should give people a chance to help and then leave bad reviews! God Bless You!

4/10 不太好

Kenny

團體旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Horrible place to stay now that it has new owners
於 2021 年 8 月住了 1 晚
Spillway 於 2021年9月2日回覆
This is a bogus review! You should have come to us concerning anything to do with the Motel. I don't even know what you are talking about. thanks for leaving this real person ha ha!

10/10 有夠讚

真實旅客

親子旅遊
喜歡：員工素質和住宿環境和硬體
Cheap place to lay your head after a day on the water Nice friendly staff
於 2021 年 7 月住了 2 晚
Spillway 於 2021年8月2日回覆
Ty for your kind words, we do strive to make our guest as comfortable as possible. Hope to see you in your future travels.

6/10 一般般

Bryan

不喜歡：整潔度和住宿環境和硬體
於 2021 年 7 月住了 1 晚

2/10 很糟糕

Cathleen

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We arrived at the hotel and we were told they had no vacancy and they did not have a room for us even though i showed them my reservation from hotels.com. thankfully our friends that had a campsite were able to accommodate us for the evening.
於 2021 年 5 月住了 1 晚
Spillway 於 2021年6月1日回覆
Your issue is with the 3rd party which is hotels.com. You should ALWAYS check your reservations through a third party! We have no control over them sending us the reservation. Your reservation WAS NOT sent to us. TY

8/10 不錯哦

shawn

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 4 月住了 2 晚
Spillway 於 2021年4月30日回覆
Ty for staying with us. We hope to see you in your future travels. Bruce and Renee

2/10 很糟糕

John，Chicago

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was filthy and looked liked it had not been cleaned in months. Room was infested with flies which front desk said is normal due to location near woods. Bedding was stained and dirty, floors were dirty and had dead bugs scattered about. Entry door looked like it had been kicked in due to a large piece of the door frame missing inside. Rear window had broken locks and could not be secured properly. Garbage was left from previous occupants in room and fridge. Bathroom was filthy and had dirty towels. Even the flatscreen TV had blown speakers. Left a day early as the room conditions were so bad. For a motel under "new" ownership that supposedly has been renovating for the last year I don't see any signs of any updates or basic cleanliness. I would not recommend this place to my worst enemy.
於 2020 年 10 月住了 2 晚
Spillway 於 2020年10月7日回覆
We have only been "new' owners for 2 years and have more than half our rooms renovated completely, with my husband working a full time job on top of this Motel Stained linen unfortunately can not be helped 100%, we do our best to catch it. This is a fishing and working Motel and stains happen on a daily basis. As I discussed with you personally we are surrounded by woods and water and we are all OUTSIDE ENTRANCES! I also offered you a solution when you addressed this with me. Next time try a solution before jumping on the hate wagon. God Bless you in your future travels!!!!

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
If you are going to go boating or fishing perfect place to stay. Plenty of space for your car and boat. Large regular refrigerators in the rooms are a HUGE plus to keep your fish. 2 minutes until you drive to the boat ramp. Older motel owners are in the process of fixing. Comfy mattress. Nice people.
於 2020 年 9 月住了 2 晚
Spillway 於 2020年9月18日回覆
Ty for your review. We appreciate all of our guests and reviews. We look forward to seeing you in your future travels. Bruce and Rene'e

10/10 有夠讚

Randy

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Yearly family gathering at Lake Shelbyville.
The host and cleaning crew were very accommodating and friendly. It’s seems the owners are always trying to make improvements to the motel.
於 2020 年 7 月住了 3 晚
Spillway 於 2020年8月11日回覆
Ty, for your kind words. we hope to see you in your future travels. Bruce and Renee

8/10 不錯哦

真實旅客

團體旅遊
喜歡：員工素質
於 2020 年 7 月住了 2 晚
Spillway 於 2020年8月11日回覆
Ty, for your review. We hope to see you in your future travels. Bruce and Renee

6/10 一般般

真實旅客

團體旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Will think twice about staying again
Service was good. The Motel definitely looks better on the outside. The floors needed to be mopped. There were a lot of bugs in cobwebs that should have been cleaned long ago. There was a lot of wear and tear on the rooms, which some could be addressed. Towels were very thin.
於 2020 年 7 月住了 2 晚
Spillway 於 2020年7月23日回覆
Ty for your review. Unfortunately you were not in one of our remodeled rooms. We will have all of them done soon. As for the cobwebs and bugs, we check the rooms everyday but, being surrounded by woods and water, its hard to keep up with. We hope to see you in your future travels.

10/10 有夠讚

Stephen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Loved it
Great place to stay
於 2020 年 7 月住了 2 晚
Spillway 於 2020年7月20日回覆
Ty for staying with us and we are delighted that you had a good stay, We hope to see you in your future travels. Bruce and Renee

2/10 很糟糕

JOEL

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
lazy owners
It didn’t happen. I should receive my nite back. The motel would not answer the door or my phone calls. I ended up staying somewhere else
於 2020 年 7 月住了 1 晚
Spillway 於 2020年7月17日回覆
If you would have came to the door we absolutely would have known and as for the phone call there wasn't even one.....we have a list of all incoming phone calls. You will not be receiving a refund. The policy is clearly stated. I wish you luck in your future endeavors. God Bless.

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質和設施服務
This property is very dated but perfect for fishing/hunting parties. I wouldn't take a female here, but other than that it's good. The new owner is awesome and they have bait onsite with a small tackle shop.
於 2019 年 10 月住了 3 晚

10/10 有夠讚

真實旅客

團體旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Very nice motel for the price and boat parking. have stayed there 3 times and plan on going back.
於 2019 年 10 月住了 2 晚

6/10 一般般

真實旅客

喜歡：員工素質
於 2019 年 10 月住了 4 晚

6/10 一般般

Anonymous

不喜歡：整潔度
Cleanliness is a problem. Filthy... paid extra for whirlpool suite and it was too dirty to even contemplate using it.
於 2019 年 9 月住了 1 晚
Spillway 於 2019年9月23日回覆
If we would have been notified at the office, we would have taken care of this issue immediately! We apologize that you had a unsatisfactory stay. we hope to see you in your future travels with our improvements.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度和員工素質
Nice people. Old motel needs lot of work but the owners are making the improvements. If fishing in Shelbyville perfect location.
於 2019 年 9 月住了 2 晚
Spillway 於 2019年9月19日回覆
Ty for your kind word, we hope to see you in your future travels.

8/10 不錯哦

KevinEpley，Chatham, IL

家庭旅遊
喜歡：整潔度和員工素質
Comfortable and pleasant given the properties age. Dated but undergoing improvements. A great value and a kind staff.
於 2019 年 8 月住了 1 晚
Spillway 於 2019年9月15日回覆
Ty for your kind words. We hope to see you in your future travels.

8/10 不錯哦

GJames7，Carterville, IL

喜歡：員工素質
Great location for the lake. What one would expect in this price range.
於 2019 年 9 月住了 3 晚
Spillway 於 2019年9月15日回覆
Ty for your kind words. We hope to see you in your future travels.

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Dirty METH BUG HAVEN
Hotel of horrors!! Dirty doesn't even begin to describe the rooms. Holes in doors, mold in the bathrooms, dirty bedding, towels, pillows etc. Bugs!!! DEAD Bugs and live BUGS everywhere! BLOOD ON BEDDING!!!The hotel had meth addicts and prostitutes in and out consistently. When staff was notified of dirty bedding, they were very rude and handed me yet another dirty blanket. I would never ever stay there again! This hotel made Rob Zombie horror movies hotels look fabulous!!! DO NOT STAY HERE!!!
於 2019 年 7 月住了 1 晚

2/10 很糟糕

真實旅客

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was awful the room was for my daughter and her family and I was ashamed to have them stay there but had no choice they need to overhaul the place don't think they have done anything to it since I was a kid it needs a lot of work there was one staff member that was very helpful gave her a dirty room when we checked them in and it was bad for me to say anything about it I don't ever give bad reviews
於 2019 年 7 月住了 1 晚
Spillway 於 2019年7月26日回覆
We have made changes, the room your family was in has a new laminate wood floor. Yes there is still work to be done. We have only been here one year , that being said, it does need a lot of work, which we are busy on as we speak. Ty for staying with us. Have a blessed day.

6/10 一般般

真實旅客

團體旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
In process of slowly being remodeled Condition of bathroom-functional and clean just run down. Family run doing best they can. Very nice and accomodating.
於 2019 年 7 月住了 1 晚
Spillway 於 2019年7月22日回覆
Ty for choosing the Spillway for your travel needs. Ty for your kind words, as we are in the midst of remodel. We hope to see you in your future travels.

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property both inside and out was terrible. Trash sitting around, door standing open, front steps falling apart, guest worki g on car in the parking lot. Owner met us at the front desk eating a powder donut. The floor had more dirt on the inside then there was outside. The towels were stained with who knows what. Not only will I never stay at this place again, I would also discourage any other person from staying there.
於 2019 年 6 月住了 1 晚
Spillway Motel and Bait Shop 於 2019年6月21日回覆
We are surrounded by water and woods, we are a fishing community. Our Motel Office is also our bait shop, hence the name "Spillway Motel And Bait Shop." As for the car being worked on, it only took the guest 2 hours to fix their car, this could have happened anywhere! ALL of our guest are important to us and if anyone needs help, we are there, that's what God put us o this Earth for, was to help other people the best way we can. have a blessed day!

6/10 一般般

真實旅客

團體旅遊
喜歡：整潔度和員工素質
I didn't like all the long term renters that were living in the motel. It seems to have grown and I get people have to live but it's just unusual. One of the underaged people asked us for a beer. Thankfully one of their friends spoke up and said she wasn't of age. It was just unusual. The new owners seem really nice. We hope they keep the property up. There were no fisherman with boats in the parking lot, which was really unusual. There were new signs up saying quiet hours start at 10pm too. They didn't bother us when we were playing some low music outside between 10-12pm. I liked that I was able to get a fishing license right in the hotel office, that saved me a trip.
於 2019 年 5 月住了 3 晚
Spillway Motel and Bait Shop 於 2019年6月21日回覆
Unfortunately we are unable to stop guest from talking or asking guest for anything unless we are told. We are currently and have been in the midst of renovations. As for not being very many boats, unfortunately we have had a lot of rain which has dampened the fishing season so far. However, the rain is clearing out and we are filling up. Ty for choosing the Spillway Motel and Bait Shop For your travel accommodations.