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Holiday Inn Express Sheffield City Centre by IHG

3.5 star property
Travelers find a peaceful urban retreat along Sheffield's riverfront, where morning coffee transitions to international dining with scenic water views

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Holiday Inn Express Sheffield City Centre is riverside, offering complimentary breakfast and dinner at The Great Hall. Guests can dine on the terrace, visit the café for coffee, and use in-room WiFi. The hotel is praised for its multilingual staff and strategic location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Business services

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 10.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 30 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: GBP 6.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Holiday Inn Express Sheffield City Centre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 6.00 per night.

What time is check-in at Holiday Inn Express Sheffield City Centre by IHG?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Express Sheffield City Centre by IHG?

Check-out is at noon. Late check-out is available for GBP 20.00 (subject to availability).

Where is Holiday Inn Express Sheffield City Centre by IHG located?

Located in Sheffield City Centre, this hotel is within a 10-minute walk of Sheffield and Tinsley Canal Trail, National Videogame Museum, and Ponds Forge International Sports Centre. Paradise Square and Sheffield Hallam University are also within 10 minutes. Sheffield Station is 12 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

7.6

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 477 out of 1000 reviews
Rating 8 - Good. 400 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The crowne plaza royal Victoria was amazing. The staff and everything about the hotel were top draw.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel staff were lovely but the room could have been slightly larger.
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Milan

Liked: Staff & service, amenities, property conditions & facilities
Really good
Stayed 1 night in May 2022
Verified

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities

ask for an inner room for quieter night

Room was on the side near the ringroad which was noisy
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Overall a good hotel

Helpful staff. Pillow and mattress were worn out.
Stayed 1 night in Oct 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Overall a good hotel.

Helpful staff. Pillow and mattress were worn out.
Stayed 1 night in Oct 2020
Verified

6/10 Okay

Patricia

Disliked: Property conditions & facilities

disappointed

Very tired hotel. Tv not working initially. Only one towel in room. Think it was a room for disabled as red cords everywhere etc... very disappointed.
Stayed 1 night in Oct 2020
Verified

4/10 Poor

Svetlana

Liked: Room comfort
Disliked: Cleanliness, staff & service
We stayed 5 days nobody cleaned the room towels had not been changed. Terrible
Stayed 4 nights in Sep 2020
Verified

10/10 Excellent

Yau Chung Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有酒店專屬停車場，很方便！
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly covid-aware hotel which makes great efforts to ensure the safety of its guests and staff. Despite all the issues, still provided a hot breakfast. The bacon butties are arguably the best in the area!
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

Yau Chung Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工服務態度友善
Stayed 3 nights in Sep 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Bed is not comfy..didn’t like the breakfast either.. but it’s ok ..
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, great rooms, friendly and efficient staff. Loved the grab and go breakfast concept. Thoroughly enjoyed our stay, plan to return.
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

brian

Liked: Staff & service, amenities, property conditions & facilities
the holiday inn is ideal place to stay. there does not seem to be , restaraunts or take aways nearby.
Stayed 3 nights in Sep 2020
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was incredibly busy on some days but the staff were calm, attentive and helpful. Mask wearing was emphasised. Staff were particularly helpfulafter I twisted my ankle the night before we checked out. Seeing I was in difficulty, I was offered an ice pack - which was thoughtful, but a bit impractical for the journey home.
Stayed 3 nights in Aug 2020
Verified

8/10 Good

Lee

Liked: Cleanliness, property conditions & facilities, room comfort

Very poor reception, good room and location

Check in experience was awful. We arrived at 1pm, two hours before checkin and were told that the room wasn’t ready. So that was no problem. We went for a wander and returned at 3:45, 45 minutes after check in and were told the room STILL wasn’t ready despite arriving earlier and that check in was 3pm. Furthermore, the queue to even get to reception was ridiculous and receptionists were regularly without someone at the desk but not asking anybody to move forward. Lastly, the car parking is a charged service which is not on the hotels.com listing! It’s £6 per 24 hours. The room and location were good, very spacious and clean. Breakfast was slightly disappointing in that it was a grab bag situation, and the range was limited but understandable given the context.
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Dangira

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and cosy room. Very nice bathroom design.
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the stay, car park is full. Staff advised to park in the disable car park. Very friendly staff.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Lovely and clean, every member of staff was exceptionally helpful. Happy to stay again.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit tricky to find but takes a 10 minute walk from train station quiet easy accis to shops and transport.
Stayed 3 nights in Aug 2020
Verified

8/10 Good

Ruthie

Liked: Staff & service, property conditions & facilities, room comfort
Had a comfortable and good night for 4 days.
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb front of house staff. Nothing too much trouble. Room very comfortable and bathroom spacious, clean and sparkling!
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

Lee

Despite corona virus and government changing rules at 24 hour notice this hotel refused to accept a cancellation despite significant notice and significant mitigating circumstances. Hotel manager, clearly a right jobsworth.
Stayed 1 night in Aug 2020
Verified

2/10 Terrible

Didier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and well located hotel but at check in they ask you for a 30£ deposit that they never refunded. I sent them several messages but no answer so far.
Stayed 1 night in Aug 2020