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Grand Rotana Resort & Spa

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Grand Rotana Resort & Spa

3 outdoor pools, open 8:00 AM to 5:00 PM, free cabanas, pool umbrellas
Creator video
Private beach, beach cabanas, sun loungers, beach umbrellas
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine
Grand Rotana Resort & Spa offers a seaside escape with beach bars, poolside refreshments, and live concerts. Zen The Spa provides rejuvenating treatments. Guests enjoy a private beach with comfortable cabanas and waterfront dining options.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • On private beach
  • All inclusive
  • Breakfast available
  • Gym
The current price is NT$5,105
NT$6,583 total
includes taxes & fees
Oct 10 - Oct 11

Room options

Check availability for these dates

Tonight

Sep 27 - Sep 28
Check availability for tonight Sep 27 - Sep 28

Tomorrow

Sep 28 - Sep 29
Check availability for tomorrow Sep 28 - Sep 29
Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 1 Bedroom (Sea Front)

Suite, 1 Bedroom (Sea Front) | Down comforters, Tempur-Pedic beds, minibar, in-room safe

Suite, 1 Bedroom (Sea Front)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
Separate bedroom
  • 743 sq ft
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Sea View (Pool View)

Panoramic Room, 1 King Bed, Sea View (Pool View) | Down comforters, Tempur-Pedic beds, minibar, in-room safe

Panoramic Room, 1 King Bed, Sea View (Pool View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
Separate bedroom
Private bathroom
Hair dryer
  • 355 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Room, 2 Twin Beds, Sea View (Pool View)

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Panoramic Room, 2 Twin Beds, Sea View (Pool View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
Separate bedroom
Private bathroom
Hair dryer
  • 355 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Room, 1 King Bed, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
Separate bedroom
Private bathroom
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Sea View

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Room, 2 Twin Beds, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
Separate bedroom
Private bathroom
  • 355 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Club Lounge Access (Sea Front)

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Room, 2 Twin Beds, Club Lounge Access (Sea Front)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
Separate bedroom
  • 355 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Club Lounge Access (Sea Front)

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Room, 1 King Bed, Club Lounge Access (Sea Front)

Highlights

Air conditioning
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
Separate bedroom
  • 355 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Garden View

Down comforters, Tempur-Pedic beds, minibar, in-room safe

Room, 2 Twin Beds, Garden View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
Separate bedroom
Private bathroom
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Sea Front)

Room, 2 Twin Beds (Sea Front) | Down comforters, Tempur-Pedic beds, minibar, in-room safe

Room, 2 Twin Beds (Sea Front)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
Separate bedroom
Private bathroom
  • 355 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View | Down comforters, Tempur-Pedic beds, minibar, in-room safe

Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
Separate bedroom
Private bathroom
  • 355 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Sea Front)

Room, 1 King Bed (Sea Front) | Down comforters, Tempur-Pedic beds, minibar, in-room safe

Room, 1 King Bed (Sea Front)

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Blackout drapes/curtains
Tempur-Pedic bed
Down duvet
Separate bedroom
Private bathroom
  • 355 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Map
Shark's Bay, Sharm El Sheikh, South Sinai Governorate, 46619

What's nearby

  • Shark's Bay - 5 min walk - 0.5 km
  • Shark's Bay Beach - 5 min drive - 1.9 km
  • Domina Coral Bay Congress Centre - 6 min drive - 2.7 km
  • SOHO Square - 8 min drive - 3.4 km
  • Hollywood Sharm El Sheikh - 8 min drive - 6.4 km

Getting around

  • Sharm El-Sheikh Intl. Airport (SSH) - 13 min drive

Restaurants

  • ‪Basata - ‬9 min drive
  • ‪Reception at Sultan Garden Resort - ‬11 min walk
  • ‪Sunrise International Restaurant - ‬8 min walk
  • ‪Ramses at Grand Rotana Resort & Spa - ‬2 min walk
  • ‪Lobby Bar at Dessole Pyramisa Sharm - ‬19 min walk

About this property

Grand Rotana Resort & Spa

Luxury hotel near Shark's Bay
Consider a stay at Grand Rotana Resort & Spa and take advantage of 2 beach bars, a poolside bar, and concerts and live shows. With a private beach, beachfront dining, and beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a body scrub, a Swedish massage, or hydrotherapy at Zen The Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Enjoy the health club, as well as activities like sailing, beach yoga, and beach volleyball. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a terrace and a playground.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, along with a waterslide, free cabanas, and sun loungers
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and an outdoor tennis court
  • Access to a nearby health club, babysitting (surcharge), and an elevator
Room features
All 526 rooms offer comforts such as 24-hour room service and bathrobes, as well as perks like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Highchairs, childcare services, and free infant beds
  • Tempur-Pedic beds, down comforters, and free rollaway/extra beds
  • Bathrooms with tubs or showers and free toiletries
  • Wardrobes/closets, treadmills, and stationary bikes

All inclusive details

All-inclusive room rates at Grand Rotana Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Similar properties

4 outdoor pools, pool umbrellas, sun loungers

DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
7.8 out of 10, Good, 711 reviews
The price is NT$3,178
NT$4,098 total
includes taxes & fees
Sep 30 - Oct 1
DoubleTree by Hilton Sharm El Sheikh - Sharks Bay Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free shopping center shuttle
  • Limo/town car service
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 15 per person
  • 2 beach bars
  • 4 restaurants
  • 6 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Mezzaluna
  • Ramses
  • Silk Road
  • SkyBar
  • The Palms Bar & Grill

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Karaoke
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Steam room
  • Water sports equipment
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,615 square feet of conference space
  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • On a private beach
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (35 inch wide door)
  • Hospital bed
  • Pool access ramp on site
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (19 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 5 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free weights
  • Phone
  • Safe
  • Stationary bicycle
  • Treadmill
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
You will be asked to provide the property with a copy of your government-issued photo ID after booking
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 18 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds, onsite parking, and high chair
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Grand Rotana
Grand Rotana Resort
Grand Rotana Resort Sharm el Sheikh
Grand Rotana Sharm el Sheikh
Rotana Grand
Grand Rotana Resort And Spa
Grand Rotana Sharm El Sheikh
Grand Rotana Hotel Sharm El Sheikh
Grand Rotana Resort Spa

Frequently asked questions

Does Grand Rotana Resort & Spa have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–5:00 PM.

How much does it cost to stay at Grand Rotana Resort & Spa?

As of 2025/9/27, prices found for a 1-night stay for 2 adults at Grand Rotana Resort & Spa on 2025/10/10 start from NT$5,105, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Rotana Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Rotana Resort & Spa?

Self parking is free at this property.

What time is check-in at Grand Rotana Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Grand Rotana Resort & Spa?

Check-out is at noon.

Does Grand Rotana Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per person applies.

Are there all-inclusive benefits at Grand Rotana Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Rotana Resort & Spa located?

Nestled on the beach, this Shark's Bay hotel is within a 5-minute walk of Shark's Bay and Ras Mohammed National Park. Shark's Bay Beach and Sharm El Sheikh Golf Resort are also within 2 mi (3 km).

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Reviews

Grand Rotana Resort & Spa Reviews

8.4

Very Good

8.6

Cleanliness

8.0

Location

8.4

Staff & service

9.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 78 out of 153 reviews
Rating 8 - Good. 48 out of 153 reviews
Rating 6 - Okay. 11 out of 153 reviews
Rating 4 - Poor. 9 out of 153 reviews
Rating 2 - Terrible. 7 out of 153 reviews

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel good location and clean good food..
Stayed 8 nights in Dec 2024

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was lovely stay specially due to friendly atmosphere from the reception and staff House keeper Karim and pool bar man Rami were very helpful to us
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a great time!

We loved the hotel! From the staff to the grounds, it was a wonderful experience! Everything is kept very clean and nice, wish we could have stayed longer
Stayed 2 nights in Mar 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people every where are friendly, working around the hour to make your dreams true. Starting from front desk, Amir, Ahmed, going to the concierge, Ekramy, Salama, Ahmed, then to the food resturant, manager Ibrahim, waiters, Yassir, Faris, chief Mohamed for the pasta, chief Mohamed forcthe desert, chief mohamed for special diet. Then the doctor onboard, Dr. Mahmoud. Activity center on the beach is amazing.
Stayed 5 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr Gut
Stayed 4 nights in Aug 2025

10/10 Excellent

Kamilah

Stayed 1 night in May 2025

10/10 Excellent

Yelaman

Liked: Cleanliness, staff & service, property conditions & facilities
All loved stayed for 3 night was impresive
Stayed 2 nights in May 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the Grand Rotana. The staff were very friendly, the food was great with new buffet options daily, and the resort was clean and well-maintained. The beach was stunning, with amazing coral and fish — a top-notch snorkeling spot! The only downside was the limited entertainment options, which could use more variety and better quality. Overall, a fantastic experience
Stayed 6 nights in Jan 2025

10/10 Excellent

nicolae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto bellissimo, partendo dalla struttura per arrivare al personale e al servizio che offrono
Stayed 4 nights in Dec 2024

10/10 Excellent

Ahmed

Stayed 4 nights in Nov 2024

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort
Stayed 2 nights in Nov 2024

10/10 Excellent

Bilgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Hassan

Stayed 1 night in Jul 2024

8/10 Good

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

RAMY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Shaila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Rami

Stayed 7 nights in Oct 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

HORRIBLE STAY

-Deluxe room as booked but can't be even normal!! It was room #1127 -Rude rescue team at the pool and impolite way in speaking to gusets and their managers is taking no action at all to stop that. - Room full of ants and insects, cleaning level is a disaster , i have to call to bring some one to take the trash! -Ants were found also in my drink at Ramsis restaurant at the hotel and the guy comfortably said it won't be the last problem!! -Not recommended at all
Stayed 2 nights in Jul 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

My first and last time such hotel !

I booked upon recommendation of my friend about how amazing the hotel is and stayed in room 1127. Since i entered the room the problems has started. The room supposed to be deluxe one but it was full of insects "ants" and my baby was harmed by them many times !! They said they clean the room every 48 hours but nothing happened, i even have to call to bring some one to take the trash!!!. I found ants in my drink at the restaurant "RAMSIS ONE"! and when I called the guy to show it to him , he looked in the glass saying i am not saying anything although it was on the surface!! then said that such problems happened a lot and this will not be the last time for having such problems so sorry by any way!! I actually dont know how he could speak in such way to a customer till now!.The electric stairs was damaged and i have to climb the huge amounts of stairs lifting my baby stroller just to reach to the restaurant!, The rescue team working on the pool are more than rude, speak in un proper way with my wife to prohibit her from going to the swimming pool claiming that time is ended although it was 5 pm and when we called the Mr Mohamed from the reception, he said no time is still on till 7pm !!! and the guy should not said that and advised if it repeats again just let him know without even taking any action with him!! Very disappointing place, do not recommend it at all.
Stayed 2 nights in Jul 2020

10/10 Excellent

elmetwalli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

amazing
Stayed 2 nights in Feb 2020

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay but...

Good place but more suitable in summer rather than in winter because adult bool is not heated but kids pool is heated. Rooms some are new and amazing others are old so always choose renovated rooms otherwise amazing place
Stayed 2 nights in Feb 2020

8/10 Good

Maria, Roma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la pulizia, la cordialità,l attenzione. e' un resort di livello che si trova direttamente sul mare
Stayed 7 nights in Dec 2019

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

رائع جدا

رائعه ومكان جميل جدا انصح بالاقامه به مريح نفسيا اشكر جميع العاملين به من الاستاذ محمود في الاستقبال ورضا واحمد يعملون بكل احترافيه
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019