Apstartours Shai Hills Resource Reserve hotels

"It is a very pretty place. The room was large, with a fridge. I downgraded it a bit because the carpet by the bed was not very clean, nor was the bathmat. We also had to request a top sheet. The fleece blanket thatvwas on the bed was too heavy, and was also not cery clean. The hotel staff said they don't put on top sheets, but they gave me a fresh one after I told them the fleece blanket was going to be too hot. I guess they think all guests will bring their own sleeping cloths. The bathroom is modern and clean with lots of hot water. But a big plus is the kitchen. Good fried chicken and yam chips. They brought lots of hot water for my husband's special herbal tea. Good prices for the food also. It is located a bit outside of Accra, but if you have your own car that is not a big problem. Staff friendly and took care of everything we asked for. "

"This is definitely a place to go if you're looking for a calming and relaxing environment. The resort is beautiful. The staff went out of their way to cater for our needs. One of our guests had specific dietary needs and they were all meet. I will definitely be going back on my next trip to Ghana "

"The resort was beautiful and the food was above excellent! Staff was amazing, prince was very attentive and kept the drinks coming! The owner was onsite and when we reported a WiFi outage he went above and beyond and supplied us with a personal router for our room! The emperor suite was beautiful!"

"GREAT STAFF AND GREAT PEOPLE. ONLY BEST MOMENTS. "

"The setting and customer experience are both excellent "

"Very clean and the staffs are friendly "

"I returned to this place because I enjoyed staying during the first visit three years ago. I will always return given the opportunity."

"Great property great food staff some days were mean but overall great experience "

"Manager and staff are lovely. Rooms not up standard, fridge not working, there was no facilities for tea/coffee in room.breakfast very poor, no choice, eggs. We had to go to another building for breakfast as it was not cooked on premises, so had to wait a long time. Asked for our clothes to be washed, they were taken from dryer and just tossed into the bag, crushed and unfolded. Having said all that, they have now start to upgrade the hotel. "