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Reviews of Edgewater Inn Shady Cove

2 out of 5
Edgewater Inn Shady Cove
7800 Rogue River Drive, Shady Cove, OR

Reviews

8.8

Excellent

Rating 10 - Excellent. 519 out of 988 reviews" "
Rating 8 - Good. 337 out of 988 reviews" "
Rating 6 - Okay. 88 out of 988 reviews" "
Rating 4 - Poor. 33 out of 988 reviews" "
Rating 2 - Terrible. 11 out of 988 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful to make sure I could get checked in with my late arrival.
Stayed 1 night in Apr 2024
Response from Edgewater Staff on 2024/5/3
We are glad we could accommodate your late arrival. We hope you will come back soon.

10/10 Excellent

Jessica

Stayed 1 night in Apr 2024
Response from Edgewater Staff on 2024/5/15
Thank you for the great rating. We appreciate your feedback.

6/10 Okay

Kevin, Santa Rosa

Traveled with family
Liked: Staff & service
Disliked: Amenities
Old carpet and smells and everything are worn down
Stayed 1 night in Apr 2024
Response from Edgewater Staff on 2024/4/9
We are sorry you were not satisfied with our room. We hope you will give us another chance.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Very kind staff and beautiful property
Stayed 1 night in Mar 2024
Response from Edgewater Staff on 2024/4/4
Teresa, thank you for thoughtful review. We love our jobs and we hope it shows. Your comments show it does.

10/10 Excellent

Brent

Stayed 1 night in Mar 2024
Response from Edgewater Staff on 2024/4/26
Thank you for the great rating. We appreciate your business.

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room overlooks the Rogue River with French doors that open to the bank of the river. Mexican food restaurant across the river is an excellent place to eat with patio tables on the river. Just loved this place. Room has a fireplace heater as well as a room heater and a small kitchenette. King sized bed with couch in sitting area in front of French doors. Very spacious.
Stayed 1 night in Mar 2024
Response from Edgewater Staff on 2024/3/29
Thank you for wonderful review of the Edgewater. We sincerely appreciate your comments. We hope you will return again soon.

6/10 Okay

Lee

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Edgewater Staff on 2024/3/22
We are sorry you were not completely satisfied with our accommodations. Please provide us your comments on your next stay so we can address your concerns. Thank you.

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here 4 times now and been good every time.
Stayed 2 nights in Mar 2024
Response from Edgewater Staff on 2024/3/20
Thank you for your continued support. We appreciate your rating and business.

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Edgewater Staff on 2024/3/5
Thank you for your high review rating. We really appreciate your feedback.

10/10 Excellent

Holly

Stayed 1 night in Feb 2024
Response from Edgewater Staff on 2024/3/22
Thank you for the great review rating. We appreciate your support.

10/10 Excellent

Karen

Stayed 1 night in Feb 2024
Response from Edgewater Staff on 2024/2/23
Thanks for the high rating. We appreciate your support and hope you will return soon.

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely done
Such a comfortable room. Love listening to the river.
Stayed 1 night in Jan 2024
Response from Edgewater Staff on 2024/2/23
We appreciate your comments. We hope to see you again soon.

10/10 Excellent

TERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Edgewater Staff on 2024/1/12
Thank you for the positive review and we look forward to seeing you again soon.

6/10 Okay

June

Traveled with partner
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Edgewater Staff on 2023/12/16
Thank you for reviewing our facilities. We hope we can improve on your return. Please send us any comments that we can work on.

4/10 Poor

Eric

Stayed 5 nights in Nov 2023
Response from Edgewater Staff on 2024/1/12
We are sorry you were not completely satisfied with our facilities. We hope to correct your concerns for future stays.

10/10 Excellent

Dee

Liked: Staff & service, property conditions & facilities
Very quiet, even though just off the main road.
Stayed 1 night in Nov 2023
Response from Edgewater Staff on 2023/11/24
Dee thank you for the kind review. We appreciate it.

10/10 Excellent

Jaycob

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful delicious delicate
Stayed 1 night in Nov 2023
Response from Edgewater Staff on 2023/11/24
Thank you for the compliments. We appreciate your business and look forward to your return.

8/10 Good

Bishnubrata

Stayed 1 night in Oct 2023
Response from Edgewater Staff on 2023/11/24
We appreciate your high rating and hope you will return soon.

8/10 Good

richard

Traveled with partner
Liked: Staff & service, property conditions & facilities
nice place
Stayed 1 night in Nov 2023
Response from Edgewater Staff on 2023/11/16
Thank you for the compliment. We appreciate it. We work hard to serve our guests.

8/10 Good

Wendy, Fairfield

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, great food, view at Max's Diner!!
Stayed 1 night in Oct 2023
Response from Edgewater Staff on 2023/10/29
We are so glad you enjoyed your visit. We hope you will return. Thank you for the wonderful support.

10/10 Excellent

MAUREEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. The river is very soothing and relaxing on the body, eyes, and ears. We are getting married next door in May and wanted to check things out. Lots of our guests will be staying here for the wedding. We have stayed here in the past and loved it. Only fitting that we come back to get married. Loved everything ❤️ Thank you for your great hospitality Edgewater Inn!
Stayed 1 night in Oct 2023
Response from Edgewater Staff on 2023/10/27
We look forward to your wedding and appreciate the support of your friends and family. We hope to make it a great event. Let us s know how we can assist you.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Edgewater Staff on 2023/10/27
Thank you for the high rating. We hope you will come back again.

10/10 Excellent

Roxie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Edgewater Staff on 2023/10/27
Thank you for the excellent rating. We do appreciate your business and hope you will return again soon.

10/10 Excellent

Hilary

Stayed 1 night in Oct 2023
Response from Edgewater Staff on 2023/11/16
Hilary, Thank you for your high rating. We appreciate serving you.

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Oct 2023
Response from Edgewater Staff on 2023/10/27
We appreciate your high rating. We hope you’ll join us again.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Edgewater Staff on 2023/10/20
We appreciate your high review rating and hope that you will come again.

4/10 Poor

Nathan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property will teke your credit card copy and the driver license copy thus jeopardizing your privacy so now anyone can use your card without your knowledge. STAY AWAY.
Stayed 1 night in Oct 2023
Response from Edgewater Staff on 2023/10/16
We are sorry if this was unexpected but are standard industry practices

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Edgewater Staff on 2023/10/16
We appreciate your great review rating. We hope you will return again. Thank you for your patronage.

8/10 Good

Randy

Stayed 1 night in Oct 2023
Response from Edgewater Staff on 2023/10/13
Thank you for the great review rating.

8/10 Good

Brenda, Pensacola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is obviously an older motel, but the location and staff were exceptional. The girl at the counter was very friendly and accommodating. Having previously stayed at several locations without an elevator, we asked for a room on the ground floor to which she quickly changed. The French doors that opened to the riverfront were a bonus. The air units, however, were antiquated and likely would’ve had trouble cooling the room in warmer months (there was a notice attached that they were subject to freezing up when left on high), but thankfully, it was not an issue this time of year. This was a good value for this location.
Stayed 1 night in Oct 2023
Response from Edgewater Staff on 2023/10/16
We thank you for staying with us and hope you will return on your next adventure to our area.

10/10 Excellent

Jordan

Traveled with partner
Quiet and comfortable. Very friendly and helpful staff.
Stayed 2 nights in Oct 2023
Response from Edgewater Staff on 2023/10/10
Thank you for your kind words. We appreciate your business and look forward to seeing you again.

8/10 Good

Lawrence L

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility in a gorgeous setting
Stayed 1 night in Oct 2023
Response from Edgewater Staff on 2023/10/9
Thank you for the great comment. We hope to see you again soon.

8/10 Good

JERRY

Traveled with partner
Liked: Cleanliness, staff & service
This was a great location for visiting Crater Lake the next day. It is an older facility but was clean and had everything we needed for the night. The front desk lady gave us some good advice on sights to see on the way to Crater Lake which were beautiful. There was no breakfast provided so will need to find another source.
Stayed 1 night in Sep 2023
Response from Edgewater Staff on 2023/10/10
Thanks for your review. We appreciate your stay and hope you will return.

10/10 Excellent

Cheryl

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was very clean and the staff was outstanding
Stayed 1 night in Sep 2023
Response from Edgewater Staff on 2023/10/3
What a wonderful review. We are thankful for your support. We hope you come again.

10/10 Excellent

Robert

Traveled with partner
Very nice and attentive staff. Very helpful and kind.
Stayed 2 nights in Sep 2023
Response from Edgewater Staff on 2023/10/3
We appreciate your kind feedback. We’re glad you had a great experience.

8/10 Good

Myra

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Need to update the electrical outlet. It’s dangerous
Stayed 2 nights in Sep 2023
Response from Edgewater Staff on 2023/10/3
Thank you for letting us know about the hazard.We appreciate your business.

4/10 Poor

Andres

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Edgewater Staff on 2023/9/27
We are sorry you had a poor experience in your stay. Please let us know what we could do to improve.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful and friendly
Stayed 1 night in Sep 2023
Response from Edgewater Staff on 2023/9/27
Thank you for the wonderful review. We hope you come back again. We value our guests’ experience.

8/10 Good

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
River room view was great. Perfect little weekend getaway close to gas stations and store. Quiet little getaway
Stayed 2 nights in Sep 2023
Response from Edgewater Staff on 2023/9/25
We appreciate your nice rating. Thanks for visiting with us and hope you come back.

10/10 Excellent

Theresa B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My kids enjoy the pool, and I enjoyed sitting out back by the river.
Stayed 1 night in Sep 2023
Response from Edgewater Staff on 2023/9/24
Thank you Theresa for great review. We glad you enjoyed your stay.

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting on the river. Comfortable bed, room. Good place to stay to drive to Crater Lake the next morning.
Stayed 1 night in Sep 2023
Response from Edgewater Staff on 2023/9/24
Your kind words are so appreciated. We love hearing about our guest’s experiences. Hope to see you again.

10/10 Excellent

Shari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Edgewater Staff on 2023/9/22
Thank you for the great rating. We are glad you enjoyed your experience. We hope to see you again soon.

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Next to river. Fantastic Mexican restaurant over the bridge. Helpful staff.
Stayed 1 night in Sep 2023
Response from Edgewater Staff on 2023/9/20
We appreciate your great rating. We hope you will come again and enjoy the EdgeWater.

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comforting
Nice clean place. Great view of the river
Stayed 1 night in Sep 2023
Response from Edgewater Staff on 2023/9/19
We enjoyed hearing your thoughts. We hope you will be joining us again.

8/10 Good

Olga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a well maintained hotel with nice river views located in otherwise not so exciting town. It is a convenient stop on the way to Crater Lake NP.
Stayed 1 night in Sep 2023
Response from Edgewater Staff on 2023/9/19
Thank you for the nice review of the Edgewater. We hope you will return.

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, beautiful area will be returning next year.
Stayed 3 nights in Sep 2023
Response from Edgewater Staff on 2023/9/19
We appreciate your feedback. We love to here that you will be back. Thanks for sharing your experience.

10/10 Excellent

Anthony, Greenback

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Enjoyed the river view from our room.
Stayed 2 nights in Sep 2023
Response from Edgewater staff on 2023/9/14
Thank you for great rating. We hope you come back soon.

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, with all the amenities you would expect for a comfortable stay. Very friendly reception staff.
Stayed 1 night in Sep 2023
Response from Edgewater Staff on 2023/9/12
Thank you for kind words. We hope to see you again.

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wish a continental breakfast were available.
Stayed 2 nights in Sep 2023
Response from Edgewater Staff on 2023/9/12
Glad you enjoyed your stay. We hope you will come back.

6/10 Okay

Doug

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Edgewater Staff on 2023/9/12
Thank you for rating your experience.