bad air conditioner, and no tissue no walter no slippers in room, very noisy&terrible food
真實旅客
於 2018 年 10 月住了 3 晚
10/10
Very clean and resort atmosphere. Great for families and or couples. Very good breakfast options
Marilyn
於 2025 年 6 月住了 3 晚
10/10
Above and beyond! Exceptional value for the price
Volodymyr
於 2025 年 6 月住了 1 晚
10/10
Excelentes instalaciones!
Silvia
於 2025 年 5 月住了 1 晚
10/10
Very spacious lobby and nice garden area in addition to a kid-friendly outdoor pool. Great breakfast buffet. Very friendly and attentive staff.
Nicolas
於 2025 年 5 月住了 1 晚
8/10
I really enjoyed the breakfast buffet at this hotel—it’s super convenient, especially when traveling with kids. The staff were also very friendly and welcoming. The only downside was the location—it’s a bit far from most attractions, so we had to rely on taxis to get around. While buses are available, they’re not the easiest option with little ones. If you don’t mind taking a taxi, I’d still recommend staying here. Be sure to take advantage of the breakfast buffet and the pool—it makes the stay feel much more relaxing!
Wan
於 2025 年 5 月住了 4 晚
8/10
The room and amenities were very clean. Was not the biggest fan of the noise from the theme park next door on days I wanted to stay in late. Breakfast buffet was worth it, but the other restaurants in the property were just okay (there are better options outside of the hotel).
KAMELY
於 2025 年 5 月住了 5 晚
10/10
Beautiful service nice people
Eliseo
於 2025 年 5 月住了 2 晚
10/10
Très bel hotel, personnel attentionné , très propre.
Parking trop cher et pour se garer à l'extérieur très risqué, des voitures on été vandalisé.
ali
於 2025 年 5 月住了 7 晚
10/10
Todo excelente
Pam
於 2025 年 5 月住了 4 晚
10/10
Good
Carlos
於 2025 年 5 月住了 2 晚
2/10
Its noisy and staff is not helpful. I complained multiple times about housekeeping that they do not do anything. Even after 3 times … they did nothing.
LILIANE
於 2025 年 5 月住了 3 晚
4/10
I genuinely don’t understand how this hotel received a 5-star rating. The first room we were given was shockingly dirty — there was leftover food on the tables, crumbs on the bed and sofa, and childlike drawings on the main table. It felt more like a preschool classroom than a hotel room.
After showing staff the photos, they offered to clean the room rather than immediately providing a new one — something even a 3-star hotel would typically do without hesitation. Only after insisting did they finally switch our room.
Things didn’t improve much. The iron we requested was broken and leaking water — a serious safety hazard. On top of that, the safe in our room didn’t work, meaning we had to carry our passports with us at all times.
The decent feature was the breakfast. Aside from that, this stay was far from what you’d expect from a so-called 5-star hotel. If you’re looking for value for your money or a truly premium experience, I strongly recommend staying elsewhere.
Ahmad
於 2025 年 5 月住了 3 晚
10/10
Most beautiful room I have stayed
Jorge
於 2025 年 4 月住了 2 晚
6/10
Originalité de l’architecture de l’hotel
Alicia
於 2025 年 4 月住了 3 晚
10/10
Todo muy limpio, la atención muy buena, el desayuno que ofrecen muy rico también
Elsa
於 2025 年 4 月住了 2 晚
10/10
Buen alojamiento pero alejado del centro.
Beariz
於 2025 年 4 月住了 3 晚
10/10
La situación no es céntrica pero en 20 minutos andando se está en la Alameda de Hércules. Hotel espacioso, muy buen trato, buenas instalaciones. Desayuno de 10. Piscina I'm credible. Repetiríamos sin dudarlo
Cristina
於 2025 年 4 月住了 3 晚
10/10
Highly recommend this hotel
Ewa
於 2025 年 4 月住了 7 晚
8/10
Property is ok but a bit out of the way so there’s no walkable restaurants or shops nearby. Also part of the property looks like it’s still being fixed or renovated so not exactly at 5 star quality
John
於 2025 年 4 月住了 2 晚
10/10
Dahlia
於 2025 年 4 月住了 3 晚
6/10
Claire
於 2025 年 3 月住了 4 晚
2/10
Booked hotel through Expedia and paid in full. Was double charged at hotel. Despite hotel manager’s assurances still haven’t received refund for double charge.