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"The room was dirty. The sheets for the sofa bed had stains on it, no extra blankets for the sofa bed. Towels were stained and not enough for a family of five. The staff wouldn’t help my 17 year old grandson when the vending machines took his money (I was at Dollywood when this occurred). The safe didn’t work, coffee pot didn’t work. We checked from Friday to Sunday and nobody offered to fix anything. Will never stay there again."

"The rooms has been renovated but still needs a little more tlc. The beds sits high. The blankets on the bed are really thin. Also the bath towel is thin. The breakfast was not its best. It could definitely use some more option with fresh fruit. The eggs was not fully cooked. Front desk was really friendly. The hotel was not bad for the price. If needed to again I’ll stay again. "

"Rooms were in need of some upgrades but it was reasonably clean. Most rooms looked very accessible but the one we chose didn’t have any parking."

"We enjoyed our stay. The staff was excellent. So warm and friendly. It is situated in the perfect location to be outside of the crowd, but easy to get to all attractions. We are definitely going to stay again."

"Great stay. The staff is very knowledgable, professional and friendly!"

"Property was very clean. Smelled fresh and was safe to be at"

"There were a bunch of things shut down in the Waterpark, but once up and going we can see how much kids will love it. Lazy river was awesome!!"

"The room felt dirty from the beginning and the faucet nearly pulled out of the wall. The property needs some serious upkeep. Would not stay again."

"It was a great stay, would definitely stay there again. "