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Reviews of Somerset Central Bundang

3.5 out of 5
Somerset Central Bundang
36, Hwangsaeul-ro 311beon-gil, Bundang-gu, Seongnam, Gyeonggi-do

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 983 reviews" "
Rating 8 - Good. 273 out of 983 reviews" "
Rating 6 - Okay. 58 out of 983 reviews" "
Rating 4 - Poor. 24 out of 983 reviews" "
Rating 2 - Terrible. 13 out of 983 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sun, Langley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from SUNNY on 2024/3/29
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 다음 기회에 또 뵐 수 있기를 희망합니다. 감사합니다.

6/10 Okay

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some room is noisy until late night.
Stayed 5 nights in Mar 2024
Response from SUNNY on 2024/3/29
Thank you for your valuable feedback on Somerset Central Bundang. We apologize for the inconvenience that you have gone through during stay. We will make sure to find the better way to solve in order to prevent this in the future. We hope to see you again on your next visit to Korea. Thank you.

10/10 Excellent

Deen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from SUNNY on 2024/3/22
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 다음 기회에 또 뵐 수 있기를 희망합니다. 감사합니다.

10/10 Excellent

zheng

Stayed 1 night in Feb 2024
Response from SUNNY on 2024/3/22
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 다음 기회에 또 뵐 수 있기를 희망합니다. 감사합니다.

10/10 Excellent

John

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 1 night in Feb 2024
Response from SUNNY on 2024/3/8
Greetings from Somerset Central Bundang and thank you for your valuable feedback towards us. We are happy to hear that you had a great stay. Somerset Central Bundang will thrive to give the best of best to all. Hoping to meeting you again on your next visit to Korea. Thank you very much.

10/10 Excellent

John

Business traveler
Excellent Hotel
Stayed 4 nights in Feb 2024
Response from SUNNY on 2024/3/8
Greetings from Somerset Central Bundang and thank you for your valuable feedback towards us. We are happy to hear that you had a great stay. Somerset Central Bundang will thrive to give the best of best to all. Hoping to meeting you again on your next visit to Korea. Thank you very much.

10/10 Excellent

Manuela Eudes, Quincy

Stayed 2 nights in Jan 2024
Response from SUNNY on 2024/1/11
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 다음 기회에 또 뵐 수 있기를 희망합니다. 감사합니다.

10/10 Excellent

Hyejung

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from SUNNY on 2023/12/8
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 다음 기회에 또 뵐 수 있기를 희망합니다. 감사합니다.

10/10 Excellent

SEEHWAN

Stayed 4 nights in Nov 2023
Response from SUNNY on 2023/12/15
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 다음 기회에 또 뵐 수 있기를 희망합니다. 감사합니다.

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was perfect for the shopping and walkable to many coffee shops. Also, hotel staff were friendly and helpful.
Stayed 6 nights in Nov 2023
Response from via.kim on 2023/11/16
Greetings from Somerset Central Bundang and thank you for your valuable feedback towards us. We are happy to hear that you had a great stay. Somerset Central Bundang will thrive to give the best of best to all. Hoping to meeting you again on your next visit to Korea. Thank you very much.

10/10 Excellent

JOEBELLE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blood stain on beddings
Stayed 3 nights in Oct 2023
Response from SUNNY on 2023/11/3
Thank you for your valuable feedback on Somerset Central Bundang. We apologize for the inconvenience that you have gone through during stay. We will make sure to find the better way to solve in order to prevent this in the future. We hope to see you again on your next visit to Korea. Thank you.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023
Response from SUNNY on 2023/10/20
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 다음 기회에 또 뵐 수 있기를 희망합니다. 감사합니다.

10/10 Excellent

Jeffrey, Escondido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a safe place for families. Wonderful staff, clean with a modern look. Breakfast buffet was excellent with lots of choices. This hotel and staff earned a Five Star rating.
Stayed 1 night in Aug 2023
Response from SUNNY on 2023/9/1
Thank you for your valuable feedback on Somerset Central Bundang. As we are located near Seohyeon Station, transportation is very convenient and also have a lot of surrounding facilities. We will thrive to keep our service and kindness as always. Hoping to meeting you again on your next visit. Thank you very much.

10/10 Excellent

Jeffrey, Escondido

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite Five Star hotel. The staff are very professional, assertive, spoke Korean and English. Our room was clean and excellent appearance. Morning buffet had many choices and tasted great. This hotel is safe and highly recommended.
Stayed 5 nights in Aug 2023
Response from SUNNY on 2023/9/1
Thank you for your valuable feedback on Somerset Central Bundang and we are grateful to hear that you had a wonderful stay. All our staffs here at Bundang always treat our guests with kindness and great service. Thank you once again and we hope to see you soon on your next visit. Thank you.

8/10 Good

Choonsik, Woodstock

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ㅇ
Stayed 2 nights in Jul 2023
Response from SUNNY on 2023/8/7
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 다음 기회에 또 뵐 수 있기를 희망합니다. 감사합니다.

2/10 Terrible

Nahee

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m traveling now and I have stayed multiple hotels and resorts. This hotel was the worst in my life. 1. Soundproof: I had to bear sound by a couple all night long next door and I felt like I was with them. 2. Service: I was there in Korea for medical purpose and sometimes I didn’t want to be disrupted and have room cleaning later but it was hard to have after 3:30pm. 3. It says laundry is free but the dryer was not working well. It’s better charging and having a better dryer than not working free dryer. 4. Swimming pool: I chose the hotel for outdoor infinity swimming pool. It was not a swimming pool. It was just a water bath for toddlers. Hope they indicate it on its website and the other booking portals.
Stayed 3 nights in Jul 2023
Response from via.kim on 2023/8/10
Thank you for your valuable feedback on Somerset Central Bundang. We apologize for the inconvenience that you have gone through during stay. e will make sure to find the better way to solve in order to prevent this in the future. We hope to see you again on your next visit to Korea. Thank you.

10/10 Excellent

Lia, Millbrae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. They are very helpful and kind. I highly recommend. Our room was very clean and comfortable.
Stayed 2 nights in Jul 2023
Response from SUNNY on 2023/8/4
Thank you for your valuable feedback on Somerset Central Bundang and we are grateful to hear that you had a wonderful stay. All our staffs here at Bundang always treat our guests with kindness and great service. Thank you once again and we hope to see you soon on your next visit. Thank you.

8/10 Good

Paula

Stayed 4 nights in Jul 2023
Response from SUNNY on 2023/8/22
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 다음 기회에 또 뵐 수 있기를 희망합니다. 감사합니다.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2023
Response from SUNNY on 2023/8/4
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 다음 기회에 또 뵐 수 있기를 희망합니다. 감사합니다.

2/10 Terrible

Keat, Chino

Stayed 1 night in Jun 2023
Response from SUNNY on 2023/7/5
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 다음 기회에 또 뵐 수 있기를 희망합니다. 감사합니다.

10/10 Excellent

Seon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, cozy and homey.
Stayed 2 nights in May 2023
Response from SUNNY on 2023/5/26
Thank you for your valuable feedback on Somerset Central Bundang. As we are located near Seohyeon Station, transportation is very convenient and also have a lot of surrounding facilities. We will thrive to keep our service and kindness as always. Hoping to meeting you again on your next visit. Thank you very much.

10/10 Excellent

soyun

Stayed 1 night in May 2023
Response from SUNNY on 2023/6/9
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 다음 기회에 또 뵐 수 있기를 희망합니다. 감사합니다.

10/10 Excellent

Jin

Stayed 1 night in May 2023
Response from SUNNY on 2023/5/31
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 다음 기회에 또 뵐 수 있기를 희망합니다. 감사합니다.

10/10 Excellent

Benjamin, Trabuco Canyon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding customer services by the staffs of the property.
Stayed 10 nights in Apr 2023
Response from SUNNY on 2023/5/12
Thank you for your valuable feedback on Somerset Central Bundang and we are grateful to hear that you had a wonderful stay. All our staffs here at Bundang always treat our guests with kindness and great service. Thank you once again and we hope to see you soon on your next visit. Thank you.

10/10 Excellent

Jerry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel for business tour. Clean, quiet, convenient, friendly and easy access to subway station.
Stayed 6 nights in Apr 2023
Response from SUNNY on 2023/5/12
Thank you for your valuable feedback on Somerset Central Bundang. As we are located near Seohyeon Station, transportation is very convenient and also have a lot of surrounding facilities. We will thrive to keep our service and kindness as always. Hoping to meeting you again on your next visit. Thank you very much.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Apr 2023
Response from SUNNY on 2023/5/19
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 다음 기회에 또 뵐 수 있기를 희망합니다. 감사합니다.

6/10 Okay

Sung Jin

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is wonderful, but it’s facilities need to be upgraded. The AC was not working properly; my room was quite hot.
Stayed 2 nights in Apr 2023
Response from SUNNY on 2023/4/21
Thank you for your valuable feedback on Somerset Central Bundang. We apologize for the inconvenience that you have gone through during stay. We will still be enhancing our facilities problem in the future in order for our guests to enjoy a much more greater experience. Thank you and hope to see you again on your next visit.

10/10 Excellent

Jenna, Reno

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff fluent in multiple languages. Wonderful!
Stayed 5 nights in Apr 2023
Response from SUNNY on 2023/4/21
Thank you for your valuable feedback on Somerset Central Bundang and we are grateful to hear that you had a wonderful stay. All our staffs here at Bundang always treat our guests with kindness and great service. Thank you once again and we hope to see you soon on your next visit. Thank you.

8/10 Good

Hyejin

Liked: Cleanliness, staff & service, amenities
중앙냉방은 아주 불편합니다. 그외에는 다 만족했습니다.
Stayed 15 nights in Apr 2023
Response from SUNNY on 2023/4/21
고객님, 서머셋 센트럴 분당의 소중한 후기 감사드립니다. 귀중한 시간을 내어 방문해주셨는데 투숙 중 겪으신 불편한 점에 대해 사과드립니다. 간절기인 4월에는 냉방 가동 시에 춥게 느끼시는 고객 분들의 비율이 많아 덥다고 말씀해주시는 고객들께 냉풍기를 제공해드리고 있습니다. 최대한 많은 수요로 냉난방시스템을 가동 중이지만 만족스럽지 못한 투숙에 대해 서면으로 사과 드립니다. 향후 방문 시에는 더 쾌적한 공간에서 투숙하실 수 있도록 노력하겠습니다. 감사합니다.

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here many times. Never disappoints.
Stayed 3 nights in Apr 2023
Response from SUNNY on 2023/4/21
Greetings from Somerset Central Bundang and thank you for your valuable feedback towards us. We are happy to hear that you had a great stay. Somerset Central Bundang will thrive to give the best of best to all. Hoping to meeting you again on your next visit to Korea. Thank you very much.

10/10 Excellent

Sook Jin

Traveled with family
Liked: Cleanliness, staff & service
The best location. You can enjoy the food for 24 hours. Hotel is located in a quiet area
Stayed 3 nights in Mar 2023
Response from SUNNY on 2023/3/31
Thank you for your valuable feedback on Somerset Central Bundang. As we are located near Seohyeon Station, transportation is very convenient and also have a lot of surrounding facilities. We will thrive to keep our service and kindness as always. Hoping to meeting you again on your next visit. Thank you very much.

10/10 Excellent

Euna

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good location
Stayed 6 nights in Mar 2023
Response from SUNNY on 2023/3/17
Thank you for your valuable feedback on Somerset Central Bundang. As we are located near Seohyeon Station, transportation is very convenient and also have a lot of surrounding facilities. We will thrive to keep our service and kindness as always. Hoping to meeting you again on your next visit. Thank you very much.

10/10 Excellent

Tee Young

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to AK Plaza, and Seohyun subway station. Good for shopping and dinning.
Stayed 3 nights in Feb 2023
Response from SUNNY on 2023/2/17
Thank you for your valuable feedback on Somerset Central Bundang. As we are located near Seohyeon Station, transportation is very convenient and also have a lot of surrounding facilities. We will thrive to keep our service and kindness as always. Hoping to meeting you again on your next visit. Thank you very much.

4/10 Poor

Hoon Ki

Stayed 1 night in Dec 2022
Response from SUNNY on 2023/1/6
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 다음 기회에 또 뵐 수 있기를 희망합니다. 감사합니다.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from SUNNY on 2022/11/4
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 다음 기회에 또 뵐 수 있기를 희망합니다. 감사합니다.

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

mi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, clearness, building structure.
Stayed 4 nights in Sep 2022
Response from SUNNY on 2022/9/30
Thank you for your valuable feedback on Somerset Central Bundang and we are grateful to hear that you had a wonderful stay. All our staffs here at Bundang always treat our guests with kindness and great service. Thank you once again and we hope to see you soon on your next visit. Thank you.

10/10 Excellent

Junghun

Stayed 1 night in Sep 2022
Response from SUNNY on 2022/9/16
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 다음 기회에 또 뵐 수 있기를 희망합니다. 감사합니다.

10/10 Excellent

Seon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022
Response from MONICA on 2022/8/30
고객님, 서머셋 센트럴 분당의 소중한 방문 감사드립니다. 고객님께서 큰 불편함 없이 편안하게 머무신 것 같아 정말 기쁘고 큰 보람이 됩니다. 다음 번 방문에는 더 좋은 모습으로 고객님께 보답 드릴 수 있도록 끊임없이 고민하겠습니다. 감사합니다.

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean & excellent location.
Stayed 6 nights in Aug 2022
Response from MONICA on 2022/8/24
Dear John,Thank you for your valuable feedback on Somerset Central Bundang. Our hotel is located near Seohyeon Station and has convenient transportation and surrounding facilities. We will continue to thrive to become a hotel that provides the best service and comfort. Thank you.

10/10 Excellent

Sunghee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful.
Stayed 1 night in Jul 2022
Response from MONICA on 2022/7/28
Dear Sunghee. Thank you for your precious feedback on Somerset Central Bundang. We are happy to hear that you had great stay. Somerset Central Bundang will always thrive to give the best service to all guests. Hoping to seeing you again. Thank you very much.

10/10 Excellent

Inwoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service of the staffs, Convenient location to take a walk (Tancheon) and get to the T station (서현역) Great facilities
Stayed 1 night in Jun 2022
Response from MONICA on 2022/6/28
Dear Inwoo. Thank you for choosing to stay with Somerset Central Bundang and we really appreciate your feedback. We are happy to hear that you had a great stay. It was a pleasure to have you with us and hope to see you again on your next visit to Korea. We will continue to thrive to become a hotel that provides the best service and comfort as always. Thank you.

10/10 Excellent

Diana

Stayed 9 nights in Jun 2022

10/10 Excellent

Odilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some peoples reviews had me worried but it was a great stay! The room was clean and spacious and very enjoyable. The bed was a little too soft for me, but I like very firm mattresses, so take it with a grain of salt. I’d definitely go there again.
Stayed 2 nights in Jun 2022
Response from MONICA on 2022/6/21
Dear Odilia. Thank you for choosing to stay with Somerset Central Bundang and we really appreciate your feedback. We are happy to hear that you had a great stay. It was a pleasure to have you with us and hope to see you again on your next visit to Korea. It is always a pleasure to serve you with a much better and upgraded service. Thank you.

10/10 Excellent

Peter, Arden Hills

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location, quietness, convenience
Stayed 7 nights in May 2022
Response from MONICA on 2022/6/11
Dear Peter. Thank you for your valuable feedback on Somerset Central Bundang. We are happy to hear that you had a great stay. Hoping to see you again on your next visit. Thank you.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Friendly staff.
Stayed 2 nights in May 2022
Response from MONICA on 2022/6/11
Dear Peter. Thank you for your valuable feedback on Somerset Central Bundang. We are happy to hear that you had a great stay. Hoping to see you again on your next visit. Thank you.

8/10 Good

okhee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great business hotel in herb of bundang
Stayed 2 nights in Apr 2022
Response from MONICA on 2022/4/12
Thank you for choosing to stay with Somerset Central Bundang and we really appreciate your feedback. We hope to see you again on your next visit to Korea and it is a pleasure to serve you with a much better and upgraded service. Thank you.

8/10 Good

MOON YOUNG

Stayed 1 night in Nov 2021
Response from MONICA on 2021/11/25
고객님, 서머셋 센트럴 분당의 소중한 후기 감사드립니다. 불안정한 시국에 저희 호텔에 귀한 발걸음으로 방문 해주셔서 감사드리며 앞으로도 변함없는 모습으로 최고의 서비스와 편안함을 드리는 호텔이 되기위해 노력하겠습니다. 감사합니다.

10/10 Excellent

H.J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021
Response from MONICA on 2021/11/29
고객님, 서머셋 센트럴 분당의 소중한 후기 감사드립니다. 코로나19로 인하여 호캉스가 대세인 지금, 객실에게 여유롭게 올레TV도 즐기시고, 안전하고 편안한 호캉스를 보내시길 바랍니다. 감사합니다.

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Going to the pool is an extra 22,000won fee and there is an odd break time from 5~6pm where they clean the pool area. Also tickets must be purchased at the lobby so be prepared to go from the rooftop to lobby and back if you decide to go to the pool. Also absolutely no food or drinks at the pool. Very odd. I would recommend trying another hotel that has the guests in mind first if you are looking for a pool.
Stayed 1 night in Jun 2021
Response from MONICA on 2021/6/28
Dear valued guest. Thank you for choosing to stay with Somerset Central Bundang and we really appreciate your feedback. We feel awful that you were not able to enjoy our newly opened rooftop swimming pool. Due to the government's social distancing restrictions, the hotel were not able to prepare an additional food & beverage bar beside the pool. We will still be enhancing our rooftop services in the future in order for our guests to enjoy a much more greater experience. Thank you and hope to see you again on your next visit.