Where do I start?? Driving through a rundown area, first impression of this hotel is disappointing to say the least. I researched this property and all photos and descriptions gave the impression of a very good property. There were also many good reviews but the handful of bad ones did give me something to think about. However, with the names Ramada and Wyndham on the property I believed the standard would have to be a good standard. The front of the property looks terrible....no garden, palms, grass, statues...absolutely nothing. Just a driveway for taxis to turn around. The foyer is big, grey, impersonal and uninviting - not the kind of place you would want to sit and relax. The pool area is rundown with parts of the decking quite unstable. The main photos of this area must be at least 20 years old. Rooms are adequate I have to say and at least there are lifts. The only real positive is the breakfast...mostly indian and indonesian. No shopping at all unless you are up for a big walk or constant cab fare. During my stay the twice daily shuttle bus was 'broken' with no replacement. Not good when the property is so isolated. Food is passable however on my first night icecream was served WITH the main. Sent back the icecream but returned soft and runny. As usual the balinese staff work hard to make it work and are lovely, but this property needs to come clean and present more accurate and up-to-date photos or make the place more appealing. Very disappointing.