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Reviews of Áurea Convento Capuchinos by Eurostars Hotel Company

5 out of 5
Áurea Convento Capuchinos by Eurostars Hotel Company
Plazuela Capuchinos 2, Segovia, Segovia

Reviews

9.4

Exceptional

Rating 10 - Excellent. 453 out of 595 reviews" "
Rating 8 - Good. 113 out of 595 reviews" "
Rating 6 - Okay. 20 out of 595 reviews" "
Rating 4 - Poor. 7 out of 595 reviews" "
Rating 2 - Terrible. 2 out of 595 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is nothing wrong about this property. The personnel is very professional, friendly and helpful. The rooms are gorgeus, large, clean and the view is amazing.Walking distance to all touristic destinations. I highly recomend this place.
Stayed 2 nights in Apr 2024

10/10 Excellent

LUIS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can be said about an old convenient being refurbished to become a five star hotel? Charming, quiet, picturesque, comfortable. The infused water and the spa services make it a true world class destination in one of the world's most beautiful towns.
Stayed 1 night in Apr 2024

10/10 Excellent

Gabriella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, great service, amazing welcoming and felt so at home in such a historic place. 10/10 recommend and will be looking for other aurea locations on my next travels!
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria, Westfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Mar 2024

10/10 Excellent

julito

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room are spacious and well equipped. The locattion are walking distance to the restaurant and shopping area. Staff are very helpful and courteous.
Stayed 1 night in Mar 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is built in a former Capuchin monastery (400 years old). I had difficulty finding it, but it is directly above a public parking garage (that also serves the hotel), so once I was told to pull into the garage I was able to find it. The hotel is beautiful and a creative redo of the old monastery. However, the monastery layout means it is somewhat confusing to navigate and some rooms (thankfully mine) are in much better locations than others. I was in the main building on top floor, with a view of a river valley where I could watch and photograph storks and raptors flying. To get to parking garage from inside was quite confusing, though, and you have to take two different elevators separated by a long partly outdoor walkway. Only one of the two side-by-side second set of elevators reaches the garage. Bathroom had a combo bathtub/shower, toilet and bidet (with a sliding frosted door to separate from rest of bathroom), hairdryer, two sinks. Room had a small refrigerator but it was completely filled with minibar drinks. There was a separate coffee maker and hot water maker for tea. The main restaurant was closed (not sure why, maybe it is only open in summer), but there was a bar/cafe with a couple nice choices that could be eaten there or delivered to your room (Caesar salad with chicken, etc). If you don’t mind walking (which I don’t), it is conveniently located about halfway between the Alcazar/Cathedral and the Roman Aqueduct.
Stayed 2 nights in Mar 2024

8/10 Good

Terri

Liked: Amenities
Nice hotel very quiet
Stayed 4 nights in Feb 2024

10/10 Excellent

Howard

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building skillfully converted to modern use. Our room was spacious and well appointed with a large bathroom. There was a separate shower which unfortunately did not have a door, only a partial barrier for the water. Since we really did not want a flood we used the shower in the tub. That being said, it is a splendid hotel.
Stayed 4 nights in Jan 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Historic building in a great location
Friendly, helpful service. Interesting, beautifully modernised historic building in a great location in the old town.
Stayed 1 night in Jan 2024

10/10 Excellent

Jorge

Stayed 1 night in Jan 2024

10/10 Excellent

Subroto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay at the Convento Hotel in Segovia
Amazing hotel in every way. Location, food, comfort - all great! Looking forward to visiting again!
Stayed 2 nights in Jan 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Jan 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great option for staying in Segovia, beautiful building nicely restored and respectful to its history. Staff very friendly and helpful, good location to explore Segovia on foot. Perfect!
Stayed 1 night in Jan 2024

10/10 Excellent

INEX E.I.R.L., LIMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Jan 2024

10/10 Excellent

Ivett

Traveled with family
Liked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location
GREAT LOCATION, and excelent rooms, service.
Stayed 1 night in Nov 2023

10/10 Excellent

Ann Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful alas due to reduced mobility issues I was unable to explore the area but my husband went and took plenty of photos which I enjoyed looking at.
Stayed 2 nights in Nov 2023

8/10 Good

John Jiang

Traveled with family
Liked: Cleanliness
It is converted from an old church, very unique property. Interior is totally renovated. Parking is at the lower level Parking
Stayed 2 nights in Nov 2023

10/10 Excellent

Carmen

Liked: Amenities
Beautiful, spacious room. Very clean and comfortable.
Stayed 1 night in Nov 2023

10/10 Excellent

Karol, homestead

Stayed 3 nights in Nov 2023

10/10 Excellent

Melvin

Traveled with group
Combination of an interesting original structure renovated in a highly tastefully done modern structure that combined perfectly the best of the old and the new without losing any of the original cultural flavor. All building materials were of the highest quality. The design of the interior and overall decor were pleasing to the eye. Details such as interior lighting were paid careful attention. The food and services were truly excellent.
Stayed 2 nights in Nov 2023

10/10 Excellent

Michelle, Nashville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

ARTURO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es hermoso y está en una ubicación inmejorable. Las vistas desde la habitación eran preciosas, el silencio y la tranquilidad nos dieron una estadía muy agradable.
Stayed 1 night in Oct 2023

8/10 Good

Jeanne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable and luxe hotel! It’s a little removed from the action though. If you want a bottle of water for instance you’re in for some walking. Not bad, but just not super convenient. One of the desk clerks was a little brusque which made my stay less than great. Most were very welcoming though. The worst: they played awful Muzak in the common areas — I was tired and it kept me awake. Came right through my door. I finally asked them to lower it at about 11:00 which they did, but why do it in the first place? People want to sleep!!
Stayed 2 nights in Oct 2023

10/10 Excellent

Nila

Liked: Cleanliness, staff & service, property conditions & facilities
Great historic hotel right in the middle of Segovia’s old town.
Stayed 2 nights in Sep 2023

10/10 Excellent

Boris

Stayed 1 night in Oct 2023

10/10 Excellent

Peter, Glendale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the room was beautiful!
Stayed 1 night in Sep 2023

10/10 Excellent

Donya, Ormond Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great style, convenient to all the sights. The multi head shower is a plus!
Stayed 1 night in Sep 2023

10/10 Excellent

sean, lakeway

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, 3 minutes walk to the cathedral.
Stayed 1 night in Sep 2023

10/10 Excellent

Greg

Stayed 1 night in Sep 2023

6/10 Okay

Jaeho

Liked: Cleanliness, staff & service
Our rooms were at a separate wing which seemed to be newly renovated. They still had a new paint smell which made my wife feel dizzy and water was dropping from the ceiling in several spots over the night. Rooms were large but not properly designed to enjoy the size.
Stayed 1 night in Sep 2023

10/10 Excellent

Jose Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff
Stayed 1 night in Sep 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the hotel
Stayed 1 night in Sep 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Everything was great! I would recommend to anyone.
Stayed 1 night in Jul 2023

10/10 Excellent

Ricardo, Malvern

Stayed 1 night in Jul 2023

10/10 Excellent

Jason, Arecibo

Liked: Cleanliness, staff & service, property conditions & facilities
The place is amazing!
Stayed 1 night in Jul 2023

10/10 Excellent

RICARDO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unique property in a majestic restored convent ! ! Each bedroom is different and huge with a wonderful view … everything functions , delicious breakfast ,air conditioning is excellent, very convenient parking … so peaceful Retreat … friendly staff … third stay here and will return for sure !! Walking distance to all attractions!!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Jeff

Stayed 2 nights in Jun 2023

10/10 Excellent

Mohsen

Stayed 2 nights in Jun 2023

8/10 Good

Andrew, MERCER ISLAND

Liked: Cleanliness, property conditions & facilities
Good location in a beautiful city. The room was comfortable and the hotel beautifully designed. The staff were helpful with directions and restaurant advice. Would stay again if we visit Segovia.
Stayed 1 night in Jun 2023

10/10 Excellent

Karen

Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

MARTHA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar espectacular. El cuarto que nos tocó es mas frio y sobrio que el resto del hotel, pero esta excelente. Muy recomendable quedarse aquí porque está cerca de todo para ir caminando y esta precioso el lugar
Stayed 2 nights in Jun 2023

10/10 Excellent

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility with wonderful staff.
Stayed 1 night in May 2023

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodation. Room was super clean and spacious. Amazing surroundings. Hotel staff were very friendly and helpful. Walkable to all the sites and lots of restaurants. Only 5 mins walk to Plaza Mayor. Would definitely stay here again.
Stayed 3 nights in May 2023

10/10 Excellent

Robyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous . Breathtaking . Incredible renovation, get a room with the terrace . Service was outstanding . Breakfast lovely and right text to town . Two thumbs up !
Stayed 1 night in May 2023

10/10 Excellent

Adrián

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and very clean. The staff was great.
Stayed 1 night in Apr 2023

10/10 Excellent

Julie

Stayed 2 nights in Apr 2023