"I loved this hotel!! We stayed here for a cruise shipping from Hamburg. From the moment you walk in, to the minute you leave, the front desk staff is so helpful and pleasant!! They cater to your needs. They can arrange taxi transportation, just let them know where you need to go and at what time you would like the taxi to pick you up and they will arrange all for you, you just need to be in the lobby at that time that you’re expecting the taxi . We are from USA, all spoke English, room clean with white comfortable beds ( not hard or too soft) beds, pillows are soft, they provide slippers, robe and a small kit with essentials (tooth brush, tooth paste, etc.), it is located steps away from the harbor (maybe a 2 minute walk), it has a hop on hop off bus stand next to the hotel(maybe 50 step’s away) it’s in the heart of everything. You have mini markets, souvenirs shops, quick local food as well as excellent restaurants, all within walking distance. At night very upbeat with crowd everywhere. My husband is 70 I’m 60 (we act more like in our 40’s :) )and we felt very safe walking around. You will never hear any of the commotion from the streets in your room and the view is to die for. Our view was of the harbor and the city, just beautiful and breathtaking. Their breakfast has everything that you would like to eat from vegan food to any type of meat, yogurt, cereal, jams cheese, eggs, offered as omelette, boiled, fried, all type of bread. We will definitely return!!"