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Rating 10 - Excellent. 365 out of 1266 reviews" "
10 - Excellent
365
Rating 8 - Good. 323 out of 1266 reviews" "
8 - Good
323
Rating 6 - Okay. 243 out of 1266 reviews" "
6 - Okay
243
Rating 4 - Poor. 189 out of 1266 reviews" "
4 - Poor
189
Rating 2 - Terrible. 146 out of 1266 reviews" "
2 - Terrible
146
7.0/10
Cleanliness
7.6/10
Staff & service
6.2/10
Amenities
6.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
2/10 Terrible
Courtney
Traveled with family and small children, Business traveler
Drug smell, no hot breakfast as advertised upon booking, unclean floor in room, yellow stained shower wall,unclear TV, bugs.people above walking casually could hear there every move from there creaking floor above us . Dirty dilapidated hot tub. The Riverview room that sounded so exquisite upon booking, turned out to be a view of a partial River swamp with overgrown blackberry bushes climbing up the walls.
This is an older facility badly in need of upgrades and maintenance
Breakfast trails a long way behind other properties
Staff very pleasant but rooms very shaby and in need of reinvigoration ditto corridors and signage
Much newer properties in the area for similar costs
Convenient location for south of Seattle
Friendly nice front office staff. Liked that they have a free shuttle to pick us up from the airport. Nice comfortable bed and got hot shower. Only wished they had restaurant on grounds.
The hotel is OLD and outdated. Clean yes but limited room cleaning. The restaurant next door was good and lively.
Not sure I would stay at this hotel in the future.
Needs to be demolished and a new hotel built.
They didn’t have a bath mat in the bathroom when we arrived, and on departure they tried to charge us $25 for the missing item. It wasn’t ever in the hotel.
Even though the hotel is older, they have kept it very clean and maintained
Kelsey
Stayed 1 night in Apr 2024
Response from Sales Manager on 2024/4/26
Thank you for your feedback.
6/10 Okay
Jason
Business traveler
2024/4/24
The area around the property seemed unkept, especially the parking area as well as the pool area.
Jason
Stayed 3 nights in Feb 2024
Response from Sales Manager on 2024/4/24
Thank you for your feedback.
10/10 Excellent
Jeanne
2024/4/20
Jeanne
Stayed 1 night in Apr 2024
Response from Sales Manager on 2024/4/24
Thank you for your feedback.
10/10 Excellent
Lizandra
2024/4/15
Front desk blonde lady was super nice !
Lizandra
Stayed 1 night in Apr 2024
Response from Sales Manager on 2024/4/16
Thank you for your feedback.
4/10 Poor
Adan
2024/4/15
Disliked: Cleanliness
The hotel smelled like mariuuana and the continental breakfast was poor in quality. The refrigerated items did not have any tongs to grab them. People were using their hands to grab items.
Convenient location for business use, parking and price with breakfast bar included
Gina
Stayed 1 night in Apr 2024
Response from Sales Manager on 2024/4/12
Thanks for staying with us! Your feedback is appreciated.
8/10 Good
Suma Susan
2024/4/9
Liked: Cleanliness
Nice and quiet hotel located in a good neighborhood. Building is old but maintained well. Complimentary breakfast is very basic - nothing fancy. We stayed 2 nights while exploring Seattle.
Suma Susan
Stayed 2 nights in Apr 2024
Response from Sales Manager on 2024/4/9
Thanks for staying with us! Your feedback is appreciated.
6/10 Okay
Larry
Traveled with partner
2024/4/5
Liked: Staff & service
Breakfast was the worst i have ever had at any motel stay. Nothing except toast, frozen toaster waffles , and microwave breakfast sandwich. Convenience stores offer better.
Larry
Stayed 1 night in Apr 2024
Response from Sales Manager on 2024/4/6
Thank you for your feedback.
8/10 Good
Lori
Business traveler
2024/4/5
Liked: Cleanliness, staff & service
For an older property and as my stay was during "off" season, the stay was adequate, the staff was friendly and the hotel was run efficiently and was clean. I would stay there again.
Lori
Stayed 3 nights in Mar 2024
Response from Sales Manager on 2024/4/5
Thanks for staying with us! Your feedback is appreciated.
Staff was very accommodating and made sure my adult grandson, who I was visiting there, could get access to the room since I would be arriving there late.
The only issue was the bottom of the tub seemed to have water under the liner. Felt like standing on a fun jump whole showering. Otherwise an excellent place to stay.
Karen
Stayed 1 night in Apr 2024
Response from Sales Manager on 2024/4/5
Thank you for staying with us! Your feedback is appreciated.
8/10 Good
Alexandra
2024/4/2
Liked: Cleanliness, staff & service
Alexandra
Stayed 4 nights in Mar 2024
Response from Sales Manager on 2024/4/3
Thanks for staying with us! Your feedback is appreciated.
8/10 Good
Jerry
Traveled with partner
2024/4/1
Liked: Cleanliness, staff & service
Very nice staff and quiet
Jerry
Stayed 1 night in Mar 2024
Response from Sales Manager on 2024/4/1
Thank you for choosing to stay with us! Your feedback is appreciated.
It was good for an older building, Toilet seemed to like to run every few minutes, and the tv had some lag time between pushing the button on the remote so probably needed new batteries but I didn't bring it to staffs attention because I just wanted to relax, other than that the room was clean, shower worked good. Part of the parking lot was blocked off but had the police camera out there and no one messed with my rental so all was good. Looks like a new little casino it gearing to open right on the premise.
Staff was extremely helpful and friendly. Breakfast was good and the shuttle picked us up from the airport, took us to and from the mall and even dropped us to the Amtrak station. Call before to confirm shuttle times, they only run once an hour.
It’s a dive. Hardly got any sleep due to the people above us and people walking in the hall; this place is not noise proof at all. It’s old and all furniture needs to be updated. Unsafe.
Cadence-Ben
Stayed 1 night in Mar 2024
Response from Sales Manager on 2024/3/24
Thank you for your feedback.
8/10 Good
Ian
Traveled with family
2024/3/22
Liked: Cleanliness, staff & service, amenities
Good standard hotel room with a very nice bed. TV was grainy is really the only complaint on the room. The ground around the hotel need some love, but would stay again
This is our second stay at this location in the last four weeks. Check-in was easy and staff was pleasant. The room was clean. Breakfast was a bit skimpy but filling. My only “complaint “ is that they always put us in a room WAY down the hall from the lobby. It feels like we have to walk a mile! Will definitely go back.
No central ac and ac unit was so loud in the room. Room and bathroom Walls has a water spot like a leak from up stairs. Have to paint them. Breakfast is nothing
CANKAT
Stayed 1 night in Mar 2024
Response from Sales Manager on 2024/3/18
Thank you for your feedback.
6/10 Okay
Karen
2024/3/11
Liked: Cleanliness, amenities
It's not the hotel's fault, but person in next room was real noisy and smoking in a non-smoking room. It came through my bathroom vents continuously. I am not allergic to smoke, but made stay less than perfect. The room is outdated, but it is clean. Kudos on that.
Thank you.
Karen
Stayed 1 night in Mar 2024
Response from Sales Manager on 2024/3/11
Thank you for your feedback.
8/10 Good
Fahad hussein
2024/3/9
Fahad hussein
Stayed 2 nights in Mar 2024
Response from Sales Manager on 2024/3/29
Thanks for staying with us. We appreciate your feedback!
The rooms are older,but clean and adequately furnished. The room had a musty smell, and the toilets are so small that they must have been made for children.
Seems there was construction going on. Property is conveniently close to the airport.
Sylvia
Stayed 1 night in Jan 2024
Response from Sales Manager on 2024/2/22
Thank you for your feedback.
8/10 Good
Alma
2024/2/19
Liked: Cleanliness, staff & service
We were there on early January 2023 they were doing some construction or remodeling and was quite noise with the fans they had on. Other than that it a great place and closed to the airport.