Our flight was canceled and we couldn’t get out until the next day. Picked Embassy Suites because it had 8.2 stars on Expedia and we have never gone wrong with Embassy Suites.
The room was clean on the surface but then we noticed sticky spots on the carpet, marker on the mirror, rust stains on the floor around the toilet, furniture that looks beat up, and then hair that doesn’t belong to us on each of our beds.
Also, 2 of the 3 elevators were broken. On the one that was working, I put my arm in to try to keep the doors from closing but pulled it out fast enough when I realized they weren’t going to stop. Then discovered that the elevator doesn’t have that safety mechanism built in. That is an accident waiting to happen with a child.
The evening reception was dismal. There were potato chips, carrots, celery, and snack mix. The wine I picked to drink tasted like it had turned to vinegar.
Do not stay here. I will make sure that I am reading Yelp reviews as well as the reviews on Expedia. Yelp reviews have this hotel 2.5 stars.