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貝斯特韋斯特普拉斯倫頓飯店的評分

2.5 out of 5
貝斯特韋斯特普拉斯倫頓飯店
1850 Maple Valley Hwy, Renton, WA

評論

7.8

不錯哦

10 分，有夠讚；1000 則評論中有 363 則" "
8 分，不錯哦；1000 則評論中有 330 則" "
6 分，一般般；1000 則評論中有 131 則" "
4 分，不太好；1000 則評論中有 100 則" "
2 分，很糟糕；1000 則評論中有 76 則" "

8.2/10

整潔度

8.4/10

員工素質

7.6/10

設施服務

7.6/10

住宿環境和硬體

8.0/10

環保程度

評論

2/10 很糟糕

Hongfei

於 2023 年 6 月住了 1 晚
Nicole 於 2023年7月19日回覆
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和設施服務
於 2019 年 3 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
The front desk clerk smiled very well and the hotel room was clean and clean.
於 2018 年 7 月住了 5 晚
bh 於 2018年10月8日回覆
Thank you for your feedback, It is greatly appreciated!

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
This hotel is very quiet, the waiters are very diligent, and the smile at the front desk is also very good.
於 2018 年 7 月住了 5 晚

8/10 不錯哦

John

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything went well except that at check in, I had to provide evidence of our home address. Coming from the UK, we don’t normally carry that, but then I remembered our address details are included on my driving licence.
於 2024 年 5 月住了 1 晚
Steph-frontdesk 於 2024年5月20日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

8/10 不錯哦

James

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Everything was clean and worked. Appreciated having a fridge and microwave in the room. Only real downside is that the water pressure for the shower was pretty bad. Also appreciated the price compared to other options that weren’t too far from Seattle.
於 2024 年 5 月住了 1 晚
Mr 於 2024年5月17日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

8/10 不錯哦

Nancy

團體旅遊
喜歡：整潔度、員工素質和設施服務
The hotel has been upgraded since my last visit so the room was nicely appointed and very clean. I like to stay here when I have an early flight out of SeaTac. What made our stay unenjoyable was that we were put in Room 323 which faces the freeway which, on a Friday night, is quite noisy and interfered with our sleep. Ask for a room on the back side of the hotel. Also, the room did not have a closet or anywhere to hang our coats or the dress I planned to wear the next day. Fortunately we had held onto the luggage rack and were able to drape things over it to keep out wrinkles. We left quite early so cannot speak to the breakfast they provide.
於 2024 年 5 月住了 1 晚
Stephanie 於 2024年5月13日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

8/10 不錯哦

Ana

家庭旅遊
喜歡：整潔度、員工素質和設施服務
.
於 2024 年 5 月住了 1 晚
Steph 於 2024年5月6日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

4/10 不太好

Jo

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Breakfast had a good selection. The room was very clean however the hot water did not heat up past warm so a shower was not enjoyable. Also the first water out of the bathtub tap was tinged brown when first turned on. The bed sloped inward to the centre. We could hear every step above us - poor insulation between floors so had a poor sleep.
於 2024 年 4 月住了 1 晚
Steph 於 2024年4月29日回覆
Thank you for posting your review. I am glad you let us know the issues with your stay, so we can work on becoming a better Best Western. We are sorry for the hot water issues, we have resolved the issue. Please don't hesitate to stay with us again. Have an amazing day and stay safe.

10/10 有夠讚

Danai

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚
mr 於 2024年4月25日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

6/10 一般般

Andrea

於 2024 年 4 月住了 1 晚
ss 於 2024年4月21日回覆
Thank you for posting your review Please dont hesitate to stay with us again. Have an amazing day and stay safe.

10/10 有夠讚

Robin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Front Desk Staff 於 2024年4月8日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

6/10 一般般

Rose

喜歡：員工素質和設施服務
Chose this hotel because of location and access to freeway. It is an older property that has received a recent face lift. Was not aware of huge construction project next door which contributed to noise issues. Reception manager was very on-the-ball, welcoming and efficient. Room was ok, but needs a deep cleaning, especially bathroom and carpet. Water from tub faucet came out rusty and took 8 minutes to get warm, eventually getting warm enough to rinse off but never hot. Biggest issue is the lack of soundproofing between rooms and between floors - indicative of older construction. Noise from all sides meant a long night and not much sleep. Would only stay here again because of location.
於 2024 年 4 月住了 1 晚
Steph 於 2024年4月20日回覆
Thank you for posting your review. I am glad you let us know the issues with your stay, so we can work on becoming a better Best Western. Please dont hesitate to stay with us again. Have an amazing day and stay safe.

8/10 不錯哦

Jason

喜歡：整潔度、員工素質和住宿環境和硬體
Had a nice stay here. Comfortable room and good value for the price.
於 2024 年 4 月住了 1 晚
Front Desk Staff 於 2024年4月3日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

8/10 不錯哦

Celina

於 2024 年 3 月住了 3 晚
Steph 於 2024年4月22日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

8/10 不錯哦

Jui Jen

喜歡：整潔度、設施服務和住宿環境和硬體
Nice
於 2024 年 3 月住了 7 晚
Front Desk Staff 於 2024年4月2日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

8/10 不錯哦

Moudgalya Kumar

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 10 晚
Front Desk Staff 於 2024年4月2日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

10/10 有夠讚

Scott

喜歡：整潔度、員工素質和住宿環境和硬體
The place was clean and the staff was very nice.
於 2024 年 3 月住了 1 晚
Front Desk Staff 於 2024年4月2日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

6/10 一般般

patti

喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質
TV did not work, called desk put me on hold for a min, then told me it was cable out workers coming in morning. In am TV in breakfast room we're on.... Went to desk again, new person, right away he said TV does not work in that room ... What the he....ll. Could have just told us, not lied. Plenty of rooms available too ..
於 2024 年 3 月住了 1 晚
Front Desk Staff 於 2024年4月2日回覆
Thank you for posting your review. I am glad you let us know the issues with your stay, so we can work on becoming a better Best Western. Please dont hesitate to stay with us again. Have an amazing day and stay safe.

10/10 有夠讚

Jenine

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lots of construction around. But it did not impact the quietness.
於 2024 年 3 月住了 1 晚
Front Desk Agent 於 2024年3月14日回覆
Thank you for a nice review, we hope you stay again if you are ever in the area. Reviews are the best way to let us know if we are doing good or not. So Thank you

4/10 不太好

Alisha

喜歡：住宿環境和硬體
於 2024 年 3 月住了 1 晚
Front Desk Agent 於 2024年3月14日回覆
So sorry for whatever the reason you left us a low review. If you are ever in the area we would like for you to stay again. Thank you

8/10 不錯哦

Audrey

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was a very nice hotel just abit noisy as close to the highway. We live in a quiet place. We loved the hot breakfast.
於 2024 年 2 月住了 3 晚
Front Desk Agent 於 2024年3月14日回覆
Thank you for a nice review, we hope you stay again if you are ever in the area. Reviews are the best way to let us know if we are doing good or not. So Thank you

10/10 有夠讚

Dean

於 2024 年 2 月住了 2 晚
Front Desk Staff 於 2024年4月2日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

10/10 有夠讚

Malloy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年3月1日回覆
Thank you for your great review, hope you will come see us again

10/10 有夠讚

Ainesh

於 2024 年 2 月住了 1 晚
Front Desk Staff 於 2024年4月2日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

8/10 不錯哦

Edgar

於 2024 年 2 月住了 2 晚
Front Desk Staff 於 2024年4月2日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

8/10 不錯哦

David

於 2024 年 2 月住了 1 晚
Front Desk Agent 於 2024年3月1日回覆
Thank you for your review it is greatly appreciated.

10/10 有夠讚

Kelly

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The girl working the front desk who had just recently moved to Washington was amazing. So friendly, so helpful. I wish I remembered her name for this review, but she was great! 10/10 customer service
於 2024 年 2 月住了 1 晚
Anna Uwujiye 於 2024年3月1日回覆
Thank you for your nice words about me I greatly appreciate it. My name is Anna and if you are in the area again please stop in. We would love to see you again.

10/10 有夠讚

Tina

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Quiet time
Quick quiet night away
於 2024 年 2 月住了 1 晚
FRONT DESK AGENT 於 2024年2月11日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

10/10 有夠讚

Jose

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Front Desk Staff 於 2024年3月1日回覆
Thank you for your review it is greatly appreciated

8/10 不錯哦

Inderjit

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
FD 於 2024年2月8日回覆
We are so sorry you had any issues with your stay. Please contact the front desk so we can become a better Best Western for you !

10/10 有夠讚

Francis

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
malaysia 於 2024年2月8日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
basic but very comfortable
It was fairly basic but clean and comfortable, the temperature was nicely adjustable and it was dead quiet, even in a room across from the stairs and the elevator.
於 2024 年 2 月住了 1 晚
malaysia 於 2024年2月8日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe

10/10 有夠讚

Kimberly

喜歡：整潔度和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Malaysia 於 2024年2月8日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

8/10 不錯哦

SONNETTE

喜歡：設施服務
After staying in Best Western Wenatchee, I never thought I’d stay in a Best Western hotel again. I needed a place to stay in the Renton area for one night and this hotel was the most convenient, most affordable place. I went through the most recent reviews and because majority of them were positive, I took a chance. Check in was easy with a nice gentleman at the desk. He was courteous, friendly and made us feel welcome. The lobby, breakfast/business area were clean. The room we got was spotless and we were in a great location. If there was one thing I wanted to mention that was on the negative side - the noise when you walk in front of the armoire that had the tv and fridge got kind of annoying especially when you don’t want to wake up your sleeping child. Overall, I was pleasantly surprised and impressed with this hotel. I almost forgot - breakfast was included and it was great! Food looked fresh and the area was clean. The attendant was nice and friendly too.
於 2024 年 1 月住了 1 晚
Malaysia 於 2024年2月8日回覆
Thank you for posting your review. I am glad you let us know the issues with your stay, so we can work on becoming a better Best Western. Please don't hesitate to stay with us again. Have an amazing day and stay safe.

10/10 有夠讚

Kennedy Mitchell

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
malaysia 於 2024年2月8日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

6/10 一般般

Melissa

喜歡：整潔度和員工素質
Best western
The hotel was clean and the staff are amazing. The two front desk ladies and the lady who looked after breakfast. All very kind and friendly. The room was small but fine for one night. No hot water and very little water pressure. Was fixed after we had our shower. You will need a car here you cannot walk to restaurants etc.
於 2024 年 1 月住了 1 晚
Malaysia 於 2024年2月8日回覆
Thank you for posting your review. I am glad you let us know the issues with your stay, so we can work on becoming a better Best Western. Please dont hesitate to stay with us again. Have an amazing day and stay safe.

10/10 有夠讚

maria

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Like the price and the beds are the best
於 2023 年 12 月住了 2 晚
Malaysia 於 2024年2月8日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

10/10 有夠讚

Harold

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
malaysia 於 2024年2月8日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

8/10 不錯哦

Cherish

喜歡：設施服務
Very friendly staff. Clean and the breakfast was just what we needed to hit the road!
於 2023 年 12 月住了 1 晚
ANNA UWUJIYE 於 2024年1月6日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

10/10 有夠讚

Jesus

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚
malaysia 於 2024年2月8日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

10/10 有夠讚

Donald

於 2023 年 12 月住了 3 晚
malaysia 於 2024年2月8日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

10/10 有夠讚

Ana

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 1 晚
malaysia 於 2024年2月8日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

10/10 有夠讚

Todd

於 2023 年 12 月住了 1 晚
malaysia 於 2024年2月8日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

8/10 不錯哦

Andria

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Little hard to access. Right off a busy highway. Was clean and staff was friendly.
於 2023 年 12 月住了 2 晚
FRONT DESK 於 2024年1月3日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

10/10 有夠讚

Donald

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
FRONT DESK 於 2024年1月3日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

8/10 不錯哦

Desire

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質和設施服務
The toilet had no pressure and would not flush the entire time we were there. The front desk was notified twice. We started to just throw the tissue in the garbage can and #2 downstairs in the lobby to use it.
於 2023 年 12 月住了 2 晚
FRONT DESK 於 2024年1月3日回覆
Thank you for posting your review. I am glad you let us know the issues with your stay, so we can work on becoming a better Best Western. Please dont hesitate to stay with us again. Have an amazing day and stay safe.

10/10 有夠讚

William

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
FRONT DESK 於 2024年1月3日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.

2/10 很糟糕

seong gun

於 2023 年 12 月住了 1 晚
FRONT DESK 於 2024年1月3日回覆
Thank you for posting your review. I am glad you let us know the issues with your stay, so we can work on becoming a better Best Western. Please dont hesitate to stay with us again. Have an amazing day and stay safe.

10/10 有夠讚

Rodman

喜歡：整潔度、員工素質和住宿環境和硬體
The hotel was a great location for us. Rooms were clean, staff helpful and breakfast was good as well.
於 2023 年 12 月住了 5 晚
FRONT DESK 於 2024年1月3日回覆
Thank you for the great review. We hope you do not hesitate to stay with us again. Have an amazing day and stay safe.