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Reviews of Ballard Inn

2 out of 5
Ballard Inn
5300 Ballard Ave NW, Seattle, WA

Reviews

8.2

Very Good

Rating 10 - Excellent. 177 out of 453 reviews" "
Rating 8 - Good. 168 out of 453 reviews" "
Rating 6 - Okay. 65 out of 453 reviews" "
Rating 4 - Poor. 28 out of 453 reviews" "
Rating 2 - Terrible. 15 out of 453 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Belinda

Business traveler
Disliked: Cleanliness, staff & service, amenities
Stayed 2 nights in Apr 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ballard Inn, while smaller than the Ballard Hotel, is a gem of a property and we highly recommend it! The reception area is often closed so you have to go to the Ballard Hotel to get your room cards/check in, but it's only a couple of buildings down and not a hassle. The shared bathrooms are very well-maintained and clean; the rooms are small but beautiful and are the perfect size if you're staying in Seattle for a night or two. All in all, a great place with a wonderful history that shouldn't be overlooked!
Stayed 1 night in Mar 2024
Response from Kat on 2024/4/5
Wow, thank you so much for your review! We are so happy to hear such nice things about our property, and we're so glad you had a good time while you stayed with us. Have a wonderful night, and we hope to see you again!

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kat on 2024/4/5
Wow, thank you so much for your review! We are so glad that you enjoyed your stay with us.Have a wonderful day, and we hope to see you again during your next stay in Ballard!

2/10 Terrible

Hamed

Traveled with partner
Disliked: Cleanliness, amenities
I would not recommend this place.
Stayed 2 nights in Dec 2023
Response from Ballard Inn Management on 2023/12/31
Hi Hamed,I'm sorry you did not enjoy your experience at the Ballard Inn. We'd love to try and make your next stay better and hope you give us another chance. I also encourage you to experience the luxury boutique experience next door at the Hotel Ballard if you are staying in the area again.

10/10 Excellent

Jorja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Violet on 2023/11/30
Thank you so much for your review! We're so happy that you enjoyed your stay with us, we look forward to seeing you again soon! Thank you!

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Kat on 2023/11/7
Thank you so much for your review! We're so happy that you enjoyed your stay with us, we look forward to seeing you again soon! Thank you!

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly- we thoroughly enjoyed our stay. The history of the the location was very interesting as well. We were able to walk to the Ballard Locks and the Botanical Garden from the inn.
Stayed 1 night in Sep 2023
Response from Kat on 2023/9/12
Wow, thank you for your review! We're so glad you enjoyed your stay, and glad our staff was able to accommodate you so well. We love being so close to the Ballard Locks and Botanical Gardens, it is a lovely way to spend time in Ballard. We look forward to having you stay with us again! Thank you!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Small room, but a good deal for the Ballard area
We arrived super early and the folks at the Hotel Ballard (the sister property) were super welcoming. Our primary reason for not giving a 5-star rating is that the room was very, very small. It was too small for two people to stay in very long. But if you want a nice, clean place to stay in a great part of Seattle at a very good price, the Ballard Inn is a good choice.
Stayed 2 nights in Aug 2023
Response from Kat on 2023/9/4
Thank you for your review! I'm so glad everyone was so accommodating to you! We try to make sure all guests feel welcome during their stay. I apologize about the size of the rooms, our Ballard Inn is over a hundred years old, and protected by the Historical society, so we are unable to make most renovations to modernize the building. Next time you stay, we'll make sure you're in a bigger room so it's a bit more comfortable for you. If there's anything we can do to make your next stay better, please let us know! Thank you!

6/10 Okay

Rafael, naperville

Stayed 1 night in Aug 2023
Response from Kat on 2023/9/21
Thank you for your review, if there's anything we could have done to make your stay more comfortable, please reach out!

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and cute. Very friendly staff. Sister hotel 2 doors down with restaurant. Both hotel and Inn very clean
Stayed 1 night in Aug 2023
Response from Ballard Inn Front Desk on 2023/8/29
Thank you very much for your positive review. We take pride in delivering consistently high service for every stay and your feedback is very important to us. We're glad you enjoyed your stay at the Ballard Inn and hope to see you again soon!

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
shocking
no AC. rooms have no bath or shower was 90 outside used fans for comfort
Stayed 1 night in Aug 2023
Response from Kat on 2023/8/23
Good evening, MarkI sincerely apologize that your stay with us was unenjoyable. Our Inn is over 100 years old and due to the Historic Nature of the building, we are unable to make any modern renovations like adding AC,or adding bathrooms to the rooms. If you do stay with us again, we do have our Deluxe King rooms with Private Bathrooms, and we have placed portable AC units in our King rooms with Shared Bathroom. If you have any questions, or if there's anything else we could do to make your next stay with us more enjoyable, please let us know. Thank you,KatFront Desk Supervisor

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Kat on 2023/8/23
Thank you for your lovely review! We're glad you had a great stay! If there's anything else we can do for you, please let us know! Thank you,KatFront Desk Supervisor

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint and comfortable
We chose the Ballard Inn as it was close to the cruise ship port. The area around the Ballard Inn is very quaint and easy to get around. Easy access to restaurants and shopping. The Ballard in is more of a B and B style. Shared bathrooms and smaller rooms but no restaurant as there are many within walking distance.
Stayed 1 night in Aug 2023
Response from Kat on 2023/8/23
Thank you for your review! We love Ballard, and we're glad you do too! And we're especially glad you took advantage of the many restaurants in the area. If there's anything we can do to make your next stay more enjoyable, please let us know! Thank you,KatFront Desk Supervisor

8/10 Good

David

A simple, no frills place with the added bonus of providing free access to the Olympic Athletic Club, right across the street. It’s quite reasonably priced for the Seattle area. One caveat, I think the place may have a rodent problem as I noticed what I think was mouse poop in the shared washroom -by the sink and by the hallway light switch fixture. It’s an old building so I’m sure a few mice may be inevitable, but a bit off putting nonetheless.
Stayed 1 night in Aug 2023
Response from Kat on 2023/8/23
Thank you for your review! We have contacted our pest control service to do a thorough sweep of our Inn for any unwanted guests. Thank you for bringing it to our attention! If there's anything else we could to make your next stay with us more enjoyable, please let us know! Thank you,KatFront Desk Supervisor

10/10 Excellent

Sara

Stayed 1 night in Aug 2023
Response from Ballard Inn Front Desk on 2023/8/29
Thank you for your positive review! We're happy that you enjoyed your stay at the Ballard Inn.

10/10 Excellent

Steven

Traveled with family
Liked: Staff & service, property conditions & facilities
Even with bathrooms down the hall, we never had to wait!
Stayed 1 night in Jul 2023
Response from Ballard Inn Staff on 2023/7/22
Thank you for the review, Steven! We're glad it was convenient and not a hassle. Hope you consider us again soon!

8/10 Good

Neal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Kat on 2023/8/23
Thank you for your review! If there's anything else we can do to make your next stay more enjoyable, please let us know! Thank you,KatFront Desk Supervisor

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good lower budget option (not that anything is low budget or value priced anymore)
Stayed 1 night in Jun 2023
Response from Kat on 2023/8/23
Thank you for your review! If there's anything else we could do to make your next stay more enjoyable, please let us know! Thank you,Kat Front Desk Supervisor

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming and comfy but….
My room was very cute and comfortable. The shared bathrooms was fine… That comes with these older hotels. I think it should be a little more clear that the pools and spa are in a building next-door. Also, it was weird that I had to walk to their other hotel across the road and upstairs to get ice (frustrating) Otherwise, it was nice.
Stayed 1 night in Jun 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again!
Stayed 1 night in May 2023
Response from front desk on 2023/5/24
Dear Shannon,Wow, thanks for taking the time to share your thoughts with us. We love our repeat guests!We are looking forward to your next stay.Warm Regards,Ballard InnFront Desk

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Location
Ballard Inn is located right in the heart of Ballard. Fantastic location. Ballard has an amazing Farmers' Market every Sunday which we enjoyed so much more than Pike's Place Market. And the locks and a garden are within walking distance. Cannot beat this location. Only downsides are the rooms are noisey and not very dark but they do provide ear plugs. And they do not have air conditioning and we happened to be there on an 85 degree day. Yet we still enjoyed are stay immensely. Many great restaurants just outside the door.
Stayed 1 night in May 2023
Response from front desk on 2023/5/24
Dear Patricia,We can't thank you enough for taking the time to share so much about your stay with us. We are pleased you enjoyed our little neighborhood. We would love to host you again the next time you visit Ballard.Warm Reghards,Ballard InnFront Desk

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was right in the heart of the Ballard neighborhood- great eats, coffee and local brews.
Stayed 2 nights in May 2023
Response from Halie Wirth Front Desk Manager on 2023/5/12
Sandra, We are so pleased to hear you enjoyed your experience with us here at the Ballard Inn! Thank you for taking the time to write us this lovely review, And we look forward to hopefully seeing you again in the future! Best Regards,

10/10 Excellent

Patricia

Stayed 1 night in May 2023
Response from Ballard Inn on 2023/5/8
Dear Patricia,We appreciate you taking the time to leave us such a fine review. We will share your praise with our staff.We hope to see you the next time you stay in Ballard!Warm Regards,Lesli C.Ballard InnFront Desk

10/10 Excellent

Sharald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the hotel and the location. It is a noisy street but with the windows closed and our little fan that was provided, it didn’t bother us
Stayed 2 nights in Apr 2023
Response from Ballard Inn on 2023/5/8
Hello Sharald,We can't thank you enough for taking the time to share your experience at Ballard Inn. We are fortunate to be located in a neighborhood rich in dining, shopping and night life options.We look forward to your next stay with us!Warm Regards,Lesli C.Ballard Inn Front Desk

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Assistant Front Desk Manager - Ballard Inn on 2023/3/11
Dear Raymond,Thank you for staying with us and providing us with your review! We are glad to hear that you enjoyed your stay. If you have any suggestions on how we may improve, please feel free to contact us. We hope to see you again!Best regards, Cody

8/10 Good

John

Liked: Cleanliness, staff & service
Convenient, cost-friendly property next to Ballard night-life district
Stayed 1 night in Jan 2023
Response from Front Desk Supervisor - Ballard Inn on 2023/1/25
Dear John,Thank you for staying at the Ballard Inn and providing us with your review! We are delighted to hear that you enjoyed your stay, and we hope to welcome you back sometime soon. Best regards, Cody J.

10/10 Excellent

Diana

Stayed 1 night in Jan 2023
Response from Kat on 2023/11/7
Thank you for your review! We're so glad you enjoyed your stay! We look forward to seeing you again! Thank you!

8/10 Good

Stefan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome overall great value
Response from Front Desk Supervisor - Ballard Inn on 2023/1/5
Dear Stefan,Thank you for staying with us and providing us with your review. We are delighted to hear that you enjoyed your stay, and we hope to accomodate you again sometime soon.Best,Cody J.

8/10 Good

Clarice

Stayed 1 night in Dec 2022
Response from Front Desk Manager on 2022/12/27
Thank you for taking the time to review us! We hope to see you in the future.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay, great ‘food’ neighborhood
The room was clean although a bit of noise from the street through the evening. Ok during the night. Bed comfortable. Didn’t appreciate the bathroom was shared until check in but clean and pleasant. Could do with an extra power outlet in the room.
Stayed 1 night in Sep 2022
Response from Front Desk Supervisor - Ballard Inn on 2022/9/30
Dear Timothy,Thank you for staying at the Ballard Inn and providing us with your review! We are delighted to hear that you enjoyed your stay, and we hope to accommodate you again sometime soon. Best, Cody J.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very clean, very friendly, and cute!!
Stayed 2 nights in Sep 2022
Response from Front Desk Supervisor on 2022/9/16
Dear guest,Thank you for choosing the Ballard Inn for your stay, and providing us with your review. We are delighted to hear that you enjoyed your stay! We hope to accommodate you again sometime soon. Best, Cody J.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
In our case very noisy but what we paid for !
You get what you pay for. Shared shower and bathroom no elevator for upper floors. Little ice but available a block away. Room very small and no AC. in 90° degree weather.
Stayed 1 night in Aug 2022
Response from Cody - Front Desk Supervisor on 2022/8/9
Dear guest, Thank you for staying at the Ballard Inn, and for providing your review. I am so sorry that you did not enjoy your stay with us. We currently exploring options to help compensate for those warmer summer days. We hope you will allow us the chance to accommodate you again, and improve on your experience. Best regards,

4/10 Poor

Cynthia

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
For the price it was not a good deal...we got a beautiful cabin in Orcas Island for pretty much same price. Shared bathrooms, tiny room with nothing but a bed, no AC so it was hot but hard to keep windows open as it was street level and noisy
Stayed 2 nights in Jul 2022
Response from Ballard Inn Front Desk on 2022/7/26
Hi Cynthia, thank you for your review. Sorry you did not have a positive experience at the Ballard Inn. Your feedback is invaluable to us as we continue to improve guest experiences. I hope you'll give us or our sister property, the Hotel Ballard, another chance in the future.

10/10 Excellent

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Ballard Inn
The Ballard was an awesome choice. right in the heart of Ballard. The staff was wonderful and even helped with airport transportation. the inn is lovely. The added bonus of free access to the health club next door was a big plus.
Stayed 2 nights in Jul 2022
Response from Ballard Inn Front Desk on 2022/7/23
Thank you for your review! Your feedback in invaluable to us at the Ballard Inn. We hope to see you again soon!

10/10 Excellent

Jesse

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This place is in a great location for dining, and the property itself is unique and interesting. The room we stayed in was tiny, but had everything we needed. Share bathrooms aren't ideal, but didn't cause us any issues.
Stayed 1 night in May 2022
Response from Ballard Inn Front Desk Supervisor on 2022/6/17
Dear Jesse, Thank you so much for staying with us and for providing us with your review! We are delighted to hear that you enjoyed your stay, and we hope to accommodate you again sometime soon. Best, Cody J.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Matt on 2022/6/8
Thank you for staying with us. We appreciate your feedback. We are sorry you did enjoy your stay.

10/10 Excellent

Noe, Hacienda Heights

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location, awesome customer service very clean rooms
Stayed 5 nights in Apr 2022

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Common bathrooms, still very quiet/clean, no problem with access
Stayed 2 nights in Mar 2022

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely inn that is clean, nicely decorated, and in a great neighborhood. Other reviews note the shared bathroom which really was not an issue—never had to wait and bathrooms are very clean. Expedia shows photos of a gym and pool and these are listed amenities but this is the private gym across the street that is not included with the room!
Stayed 1 night in Mar 2022

2/10 Terrible

Kit

Stayed 2 nights in Mar 2022

8/10 Good

Roy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location for exploring!
Stayed 1 night in Feb 2022
Response from Ballard Inn on 2022/3/26
Thank you for staying with us Roy! We hope to welcome you back again soon.

8/10 Good

Joseph P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Tiffany, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room
Stayed 3 nights in Feb 2022
Response from The Ballard Inn on 2022/2/28
Thank you Tiffany for taking time to review your stay! We are delighted you were well taken care of by our staff. We hope to welcome you back soon!

10/10 Excellent

Mary

Liked: Staff & service
Very clean, great staff and centrally located to shopping and restaurants and local sites/Locks/neighborhoods. Room was small but we had our own bath. Entry to our room was off a side street (so not from within the Inn) and people walking on the sidewalk could be heard from within the room - but - the Inn provided earplugs which cancelled the noise! Had a good nights sleep!
Stayed 2 nights in Feb 2022
Response from The Ballard Inn on 2022/2/22
Dear Mary, Thank you for taking the time to provide a review! We are delighted to see you enjoyed your stay and were well taken care of by our staff. We hope to welcome you back again soon!

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, clean no frills but fair price. I would gladly stay again.
Stayed 2 nights in Oct 2021
Response from The Ballard Inn Front Desk Team on 2021/10/31
Dear Rebecca, Thank you for taking the time to provide feedback from your stay! We are delighted you enjoyed our property and location. We hope to welcome you back again soon!

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Disappointing stay
I was disappointed in the room/accommodations and what I paid for the room. The walls are thin (heard snoring all night long), and on a busy street that had a bar across the street...just not a good experience- I will never stay there again.
Stayed 1 night in Oct 2021
Response from The Ballard Inn Team on 2021/10/31
Dear Guest, Thank you for taking the time to provide feedback from your stay! We're sorry to see you had an unpleasant experience regarding noise levels and location. We hope to provide a better experience for you and all our guests, and to welcome you back again soon.

10/10 Excellent

Geraldine

Stayed 2 nights in Oct 2021

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a quick getaway
Beautiful hotel within walking distance to many great restaurants and shops. There was a Farmers Market right outside the front door where we got the most delicious breakfast sandwiches. A quick drive to the Ballard Locks and Discovery Park. It is an older hotel and a bit noisy, ear plugs provided but we did not use. Most rooms have shared bathroom facilities but they were sparkling clean and there was never a wait. Overall a great experience, I hope to stay again!
Stayed 1 night in Sep 2021
Response from The Ballard Inn Team on 2021/10/1
Thank you for taking the time to provide your review! We're delighted to see you enjoyed your stay, and hope you to welcome you back again soon.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are comfortable but small. All table surfaces are mirrored, so using a mouse is difficult. Location is great and the staff are friendly and helpful.
Stayed 4 nights in Sep 2021
Response from The Ballard Inn Team on 2021/10/1
Thank you Brian for taking the time to provide your review! We're delighted to see you enjoyed your stay and were well taken care of by our staff. We will definitely note your feedback to improve our guest experience. We hope to welcome you back again soon.