Indoor pool

Reviews of Park Manor Hotel

2 out of 5
Park Manor Hotel
Northstead Manor Dr, Scarborough, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 105 out of 198 reviews" "
Rating 8 - Good. 65 out of 198 reviews" "
Rating 6 - Okay. 19 out of 198 reviews" "
Rating 4 - Poor. 5 out of 198 reviews" "
Rating 2 - Terrible. 4 out of 198 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lesley

Liked: Staff & service
The hotel looks impressive from the outside and is the only one of the hotels I stayed during my 1 week vacation that has an elevator, helpful when you have heavy bags. The staff are very friendly and it has nice dining facilities. The hotel is tired looking and in need of updating. I had no trouble parking in their small private parking lot, but it was a Sunday night, so perhaps not as full as it might have been on other nights, given their disclosure about there being limited space and parking on a first come first served basis. I do have a complaint about the room (basic single), which was awful and didn’t feel particularly clean. I knew a single with a twin bed wasn’t going to be large, but this room was the tiniest room I’ve ever stayed in and very claustrophobic. The head of the bed touched one wall and the foot of the bed the other, with the door opening right onto the foot of the bed and you had to squeeze into the room. The photo on Expedia of a basic single shows a bed with a wider headboard and two pillows side by side, making it look wider than it really is. The room overlooked an enclosed flat roof with what looked like furnace vents, at the back of the hotel. The instructions for turning on the shower were complicated (turn this and then press that, etc.) and then said to let the water run for 7 minutes to allow it to get to temperature! Wasting this much precious water really bothered me. I won't stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location
Stayed 2 nights in Mar 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean, bright and well-cared for premises. All staff encountered were friendly and efficient. Room, although small was well equipped and, ideal for me, as a single traveler, and at a very reasonable price.
Stayed 5 nights in Feb 2024

10/10 Excellent

Matthew Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and efficient staff from reception to dining room. Clean and comfortable room and excellent food. Highly recommended.
Stayed 1 night in Feb 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly staff and beautiful food. The afternoon tea looked amazing and you can buy their shortbread which is a wise investment
Stayed 2 nights in Nov 2023

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel, pleasant staff and accommodation was very good and clean. Ate in the restaurant, food was very good and reasonably priced
Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
First impression on arrival was very good,looked well maintained and clean. Inside was the same, staff were very friendly and helpful really good experience I would stay there again.
Stayed 3 nights in Sep 2023

4/10 Poor

Bernadette Ann

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Disappointing!
To start with, the only thing that we liked about the hotel is the location. It is a short walk to the beach and other tourist spots. The rest was a disappointment. Let me start when we check in, the staff at the reception wasn’t please at all to see us. The male staff just stared at us as if we haven’t made a reservation, the lady was the one who explained to us the check in process but it wasn’t welcoming either. Second was the sink and bathtub which become flooded just a few seconds of opening the tap/shower (it wasn’t draining well. Third was the bedsheet - I couldn’t sleep on our first night as the sheets make my skin itchy, you can tell that it wasn’t fresh! (Could be from the previous guest) which was disgusting! I asked the housekeeper the next day if they could change it but was rude, raising her voice and asking what’s wrong with it (even if I already told her colleague the issue). Fourth was the breakfast- it was the worst breakfast ever in all the years of my travelling. Foods where not fresh, very salty, drinking glasses dirty etc. Overall I am not going back and not recommending at all.
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrew Mark

Stayed 1 night in Aug 2023

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Jul 2023

8/10 Good

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Lucy

Stayed 2 nights in Jul 2023

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Mohammad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant stay staff were really helpful nothing not to like
Stayed 1 night in Jun 2023

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for our needs
Stayed 1 night in Jun 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet
Lovely hotel. Bit out from the main beach but easy enough to get around. Seemed largely filled with retired people. May just be a theme of Scarborough.
Stayed 3 nights in Jun 2023

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities and view.
Stayed 1 night in Jun 2023

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First Class Accommodation
A warm well presented Hotel worthy of a 3/4 star rating . Relaxing decor throughout with high standards of cleanliness throughout. My child thoroughly enjoyed her stay using the swimming pool facility every day with access to the hidden gem of the games room. Good location to North and South Bays adjacent to Peasone Park . Free parking a comforting bonus.
Stayed 2 nights in Feb 2023

10/10 Excellent

chris

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

10/10 Excellent

Tim

Stayed 1 night in Dec 2022

10/10 Excellent

Matt

Stayed 1 night in Nov 2022

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and welcoming
Made to feel welcome immediately, clear communication, very clean and open. Bed was slightly hard but that’s personal to choice. Good to have separate toilet to bathroom. Good lighting and plenty of mirrors near sockets. Food slightly overpriced for portions but was tasty. Spa was great to chill and relax, pool big enough for leisurely swimming but not for keep sportsperson (which I’m not). Location is excellent, across road from Peasholm Park and short walk to North Bay
Stayed 2 nights in Oct 2022

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Absolutely fabulous hotel. The staff were friendly and approachable. The pool, jacuzzi and steam room were excellent and added an extra bit of relaxation to the stay. Breakfast was piping hot and delicious.
Stayed 1 night in Oct 2022

10/10 Excellent

Jeffery

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Colin

Stayed 2 nights in Sep 2022

10/10 Excellent

R

Stayed 2 nights in Sep 2022

6/10 Okay

joanne

Stayed 3 nights in Aug 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Rhonda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and Katie, the front desk receptionist was very nice. Hotel was located in a nice area next to the park. The hotel was listed as having air conditioning but our room only had a fan.
Stayed 3 nights in Jul 2022

10/10 Excellent

William

Stayed 2 nights in Jul 2022

10/10 Excellent

Tammi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated for the theatre and the north beach
Stayed 1 night in Jul 2022

8/10 Good

Nigel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cheap and Cheerful in Scarborough
Nice receptionist and told where to go for room. Stairs were a bit steep, and the whole place was thickly carpeted throughout. The Anagliptor textured wallpaper dates the last time it was decorated, bug the walls were freshly painted. The beds were also a bit soft and tired but did the job. Food and service in the evening was very good and we enjoyed the meal. Breakfast service could have done with some warmth and a smile, although the food was OK. Not sure if we would book this Hotel again.
Stayed 1 night in Jul 2022

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Gary

Stayed 1 night in Jul 2022

4/10 Poor

Gary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was small. Blind did not block out the light. Shower control broken. Dirty bed sheet. Good breakfast. 8m x 4m pool was good
Stayed 2 nights in Jul 2022

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, helpful staff. Great location for our concert. Thank you.
Stayed 1 night in Jul 2022

8/10 Good

Randy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Twin room should be a king…would have a bit more room Quaint. Breakfast was good
Stayed 1 night in Jul 2022

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive service. Food was excellent overall very satisfied with the hotel if any criticism the beds are a bit on the small side
Stayed 1 night in Jun 2022

10/10 Excellent

Jackie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Young

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Julian

Stayed 2 nights in Jun 2022

10/10 Excellent

WENDY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the rooms are clean and comfortable. The staff are friendly and nothing is too much trouble for them. The facilities in the hotel are very good and there is a car park to the side of the hotel. Breakfast was delicious and there was plenty of it.
Stayed 2 nights in Jun 2022

10/10 Excellent

Jayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel .
Brilliant location. Wonderful hotel- clean, very comfortable, had a wonderful nights sleep. Had a very spacious room with a beautiful view of park and castle. The pool is a bonus , we used it loads as well as the games room. Staff are incredibly helpful, friendly and go out of the way to make your stay perfect. Breakfast served in the lovely light and spacious restaurant was excellent, choice of cereals, fruit/yogurt and a choice of cooked food. Had both the full English and kippers the next day - both absolutely delicious . Can not recommend this hotel highly enough and definitely hope to return.
Stayed 2 nights in May 2022

10/10 Excellent

Naomi

Stayed 1 night in Jun 2022