"The only problem we had was being on the first floor and a smoking area was right outside our room. Smoke came into our room through the air conditioning system. To make matters worse someone started smoking pot outside our room. We reported it to management and they offered us 10,000 Holiday Inn bonus points. I feel they did all they could to help. I would not recommend staying on the first floor."
"If I could give the staff 6 stars I would!
Every single person we interacted with was so helpful, cheerful and professional!
From the front desk, cleaning staff, and the restaurant staff, they made our stay during a difficult time, a positive one."
"Would stay here again. Liked that it was clean and access to the quiet back green space through the patio doors. Parking was right outside your door."
Delta Hotels by Marriott Sault Ste. Marie Waterfront
4/10 Poor
"So when we arrived to check in our room wasn’t ready we had to wait 1 hour and I have two toddlers so it was pretty upsetting. And they didn’t offer any reimbursement or anything for that."