Lobby

Reviews of Bluebird Spa City Motor Lodge

2.5 out of 5
Bluebird Spa City Motor Lodge
413 Broadway, Saratoga Springs, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 274 out of 458 reviews" "
Rating 8 - Good. 118 out of 458 reviews" "
Rating 6 - Okay. 35 out of 458 reviews" "
Rating 4 - Poor. 22 out of 458 reviews" "
Rating 2 - Terrible. 9 out of 458 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jo Anna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfect for a parent getaway/staycation! We live in Saratoga and this is a wonderful place to stay! Perfectly located in downtown and close to everything. Love being a tourist in my own city!
Stayed 1 night in Mar 2024
Response from SCML on 2024/4/19
Hello Jo,Thanks for letting us be a part of your staycation! We’re glad to have provided you with everything you needed to see our community through a new, fun lens. Anytime we can be of service to you, don’t hesitate to settle back in. Wishing you well!

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from SCML on 2024/4/17
Hello Marie,Thank you for celebrating our home here in Saratoga Springs! It was a joy having you with us and we hope you’ll keep us in mind when you’re next in town. See you then!

8/10 Good

Armand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location can't be beat - literally across the street (and down the street) from the best dining options in Saratoga Springs. Staff was great. The facility is clean. The rooms are a little sparse and industrial, which is nice, but no carpet (there are rugs) means sound travels, and the walls aren't too thick. Not a fancy place, but makes it easy to walk the town.
Stayed 2 nights in Apr 2024
Response from SCML on 2024/4/17
Hello Armand,We’re happy to read that our location and team left awesome impressions on you, among other dimensions of our offerings! Thanks so much for celebrating us and know that we look forward to making your next visit shine even brighter. We’ll see you then!

10/10 Excellent

Aziela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I overall love the industrial style of the place. The room was just the right size. The location was great and I was able walk around the area without a problem. There were a lot of restaurants and salons and places to shop all walkable distance. The only downside for me was that I could hear a lot of the noise in the hallway. I think that’s just from the design of building. There was also a lot of noise from the streets but that’s expected considering I was so close to everything. I would definitely come back to stay here again!!
Stayed 1 night in Apr 2024
Response from SCML on 2024/4/10
Hi Aziela,We forever welcome you to join us again, so, we’re glad that you’d be excited by the prospect of a return! To your recent stay, thank you for lauding our location, style, and so much more. It was a delight to help enrich your time in Saratoga Springs. Until we have the opportunity to do that again, we wish you amazing travels. Take care!

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will stay again!
Stayed 1 night in Apr 2024
Response from SCML on 2024/4/10
Hello Rebecca,We would be delighted to have you back and wish you wonderful travels until that return comes to pass! Wishing you the best from Saratoga Springs!

10/10 Excellent

jon

Stayed 1 night in Mar 2024
Response from SCML on 2024/4/10
Hi Jon,Thank you for your perfect score! Anytime you’re looking for a place to call home in Saratoga Springs, we hope you’ll keep us in mind. Wishing you the best!

10/10 Excellent

john

Stayed 1 night in Feb 2024
Response from SCML on 2024/3/22
Hello John,Thank you for allowing us to be a part of your Saratoga Springs adventure! We hope you’ll keep us in mind when you next choose to explore our community. Wishing you the best!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from SCML on 2024/3/13
Hi Christopher,Thank you for your seal of approval! Anytime we can be of service to you here in Saratoga Springs, know that we’d relish the opportunity. Here’s hoping we see you back soon!

8/10 Good

Robert

Stayed 2 nights in Mar 2024
Response from SCML on 2024/3/26
Hey Robert,Thank you for allowing us to care for you! Anytime you find yourself in Saratoga Springs, know that our team is standing by to welcome, and hopefully, impress you even more than your most recent stay. Wishing you well!

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, modern amenities, nice body products.
Stayed 1 night in Feb 2024
Response from SCML on 2024/2/28
Hello Isabella,We’re glad to have impressed you on so many fronts! Thank you for celebrating our home here in the heart of Saratoga Springs and know that we’d be delighted to welcome you again. We’ll see you back soon!

6/10 Okay

George

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from SCML on 2024/2/28
Hello George,We appreciate you taking a moment to share your feedback! Our team would love to ensure that your next visit is even more comfortable than your last. To that end, if you have any feedback on how we can better serve you, know that we’re all ears. Here’s hoping we see you back in Saratoga Springs soon!

8/10 Good

Madeline

Liked: Cleanliness, staff & service
Stylish, if a bit spartan, with helpful staff. Some of the problems may be due to being a creative retrofit of an old motel right in downtown-- a fair amount of street nois, no exhaust fan in the bathroom, no outlets for electronics at the desk But others are solvable-- better blackout shades, better insulation on the room's door to the exterior, herbal teas and napkins in the coffee area.
Stayed 3 nights in Feb 2024
Response from SCML on 2024/2/24
Hey Madeline,We appreciate all of your suggestions on how we can continue to grow our value proposition here at our lodge! Know that all of your notes will be discussed internally and that we’re smiling knowing that, overall, you loved your stay. Expect the same stellar hospitality when you next visit, perhaps with other soft touches that’ll make your return shine even brighter. See you soon!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A funky vibe to the property. Check out the >RED< staircase and the “swimming pool”. I will definitely consider staying here again!
Stayed 2 nights in Feb 2024
Response from SCML on 2024/2/24
Hi Robert,We’d love to have you back with us and are glad that our property and your time in our community blended to make your overall adventure unforgettable! If ever we can be of service in supporting your return, don’t hesitate to be in touch. Take care!

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from SCML on 2024/2/16
Hi Sharon,Thank you for joining us in Saratoga Springs! It was a joy to share our centrally located home with you and we hope to do so again soon. Take care!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Colden

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for the money. If you are looking for a night out downtown and don’t want to drive or take an Uber this is a great option.
Stayed 1 night in Feb 2024
Response from SCML on 2024/2/7
Hi Colden,We’re all about extending superb value to our guests! Thank you for sharing that we hit that mark on that front and that you’d gladly join us here in the heart of Saratoga Springs again. Our team can’t wait to have you back!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from SCML on 2024/2/3
Hello,Thank you for your perfect score! We’re glad you had a blast here in the heart of Saratoga Springs and can’t wait to share our home with you again. Wishing you well!

10/10 Excellent

Gregory, Brooklyn

Stayed 1 night in Jan 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service
Response from SCML on 2024/1/12
Hello Nicole,We appreciate you joining us here in the heart of Saratoga Springs! We trust our location, and hopefully, other memorable perks, added to your adventures. We eagerly await your next visit which we trust will be even better than your last! Wishing you well!

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice motel in the middle of town. Staff was friendly, room was clean.
Stayed 1 night in Jan 2024

10/10 Excellent

Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique and beautiful property. A wonderfully convenient location. Coffee on tap. Will stay again.
Stayed 2 nights in Dec 2023
Response from SCML on 2024/1/19
Hello Kay,Thank you for your seal of approval! We’re glad you enjoyed a wonderful time with us here in Saratoga Springs and our team is eager to see you back. Wishing you a Happy New Year until your return!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Updated Comfort
We stayed at the Bluebird hotel many times back when it was the Downtowner. The remake is not as charming, but it is clean & fresh & everything you need in a big enough space. Nice big shower! A little traffic noise, but heck, you’re downtown! We did need the desk attendant to help with the tv, and both of us hit our shins on the low bed frame. Perfect location for a quick meal at Druthers, Main St. shopping, & Country Corner Cafe breakfast!
Stayed 1 night in Jan 2024
Response from SCML on 2024/1/19
Hello Stephen,Your loyalty means the world to our property! Thanks for joining us post our refresh and for sharing that, overall, you loved your visit. We hope you’ll continue to keep us in mind anytime you’re looking for a central, friendly place to call home here in Saratoga Springs. Our team certainly can’t wait to welcome you again! All the best!

10/10 Excellent

APRIL A

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights for NYE weekend along with 4 other couples and we all echoed the same opinions - friendly and accommodating staff (room upgrade, late checkout) and the decor is simple but tasteful, featuring local artists, including books in the common areas which we enjoyed perusing. Our rooms were pristine, not a dust bunny to be found, the high-end toiletries and robes in each room were a great touch and we all loved the super comfy beds, pillows and bedding. The 24 hour coffee, tea and water bar is also a great feature, with hot and cold options as well as still or sparkling local waters (we are in Saratoga Springs, after all!). The central atrium area was perfect for our large group to gather, we even played games on the long table and enjoyed our morning coffee or tea together. We were attending a 2 night stand at Putnam Place and it's right there, a one block walk down. Free parking, we didn't have to use our vehicle all weekend, the whole of downtown was right outside our doors. One of the couples in our group loved it so much, they decided to stay one more night. Highly recommended!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very Cool.
Stayed 1 night in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property which combines the aesthetic of art school with a 1960s motor lodge.
Stayed 1 night in Dec 2023
Response from SCML on 2023/12/22
Hello David,Thank you for this awesome feedback! We’re glad to know that you had a great time with us and look forward to welcoming you back to our home here in the heart of Saratoga Springs very soon. Wishing you well until then!

10/10 Excellent

Karla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from SCML on 2023/12/18
Hello Karla,We were elated to share our home in Saratoga Springs with you and can’t wait to have that joy again the moment you find yourself missing our community. Until then, our team is wishing you a wonderful rest of your year. Take care!

10/10 Excellent

Nina

Stayed 1 night in Oct 2023
Response from SCML on 2023/12/12
Hello Nina,Thank you for your perfect score! Our team is eager to welcome you back for another stay. All the best!

10/10 Excellent

Blake

Stayed 1 night in Nov 2023
Response from SCML on 2023/12/9
Hi Blake,Your perfect score is appreciated! Come see us again soon in Saratoga Springs. We’re eager to have you back!

10/10 Excellent

Britney

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin and checkout process was extremely easy. Room was clean and comfortable. Only thing that made me feel unsafe was that sometimes some homeless people would hang out by the parking lot, but they have staff at the front desk at all times and they lock the front door after hours which you can get in with your door key.
Stayed 2 nights in Nov 2023
Response from SCML on 2023/11/16
Hello Britney,We appreciate your perfect score and kudos on our attention to cleanliness comfort, and safety. Continue to expect all of the above anytime you trust us with your care. Our team can’t wait to see you again!

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from SCML on 2023/11/17
Hello Jason,Thank you for choosing our lodge here in the heart of Saratoga Springs! We’re glad you enjoyed a great stay and look forward to making your next one even better. We’ll see you soon!

8/10 Good

Debbie

Stayed 1 night in Nov 2023
Response from SCML on 2023/12/5
Hi Debbie,We were glad to make your acquaintance here in Saratoga Springs! Thank you for trusting us with your care and please keep in mind that you forever have a home with us. Wishing you well until your return!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from SCML on 2023/11/10
Hi,It was a joy being a part of your Saratoga Springs experience! We hope you’ll allow us to do so again the next time you find yourself on another adventure in our community. We’ll see you then!

10/10 Excellent

Jackie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from SCML on 2023/11/6
Hello Jackie,Your perfect score is a treat to receive! A big thank you for choosing Spa City Motor Lodge and please, join us again anytime. Happy travels!

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Simple and modern, clean, comfortable, trendy, fun.
Stayed 2 nights in Oct 2023
Response from SCML on 2023/11/2
Hi Kelly,We’re glad to have checked the boxes for you here in Saratoga Springs! Thank you for choosing to make yourself at home and know that we can’t wait to see you again. All the best!

10/10 Excellent

Mata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My daughter and I were traveling home from Boston to Detroit and stopped here for the night. It was perfect, interesting, well designed, do not miss the opportunity to stay here while in Saratoga Springs.
Stayed 1 night in Oct 2023
Response from SCML on 2023/10/26
Hello Mata,Your kind words warm us! We were glad to ensure your stay was comfortable and look forward to serving you time and again whenever you’re back in Saratoga Springs. Take care!

10/10 Excellent

Laura, Ithaca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from SCML on 2023/10/26
Hello Laura,We appreciate your lovely score and hope you’ll make yourself at home with us again when you’re next in Saratoga Springs! See you then!

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location! And the decor was so cool and so simple
Stayed 2 nights in Oct 2023
Response from SCML on 2023/10/26
Hello Celeste,Your kind words warm us! We can’t wait to share our stellar location and memorable motif with you again when you’re next in town. We’ll see you then!

8/10 Good

Louisa

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Deborah

Liked: Staff & service
Great Location But Needs Updated Rooms
The Bluebird Spa is conveniently located in downtown near bars, restaurants and Congress Park. That is the plus side of staying at the lodge. The Motor Lodge is unique in the way it is set up, with a big common area in the center of the motel. The lodge provides a blow dryer and nice bathrobes. Negative comments: the floor in our room was dirty and there were noticeable cobwebs all around the room. There was no microwave in the room which was inconvenient. There is a nice coffee bar, but there is no hot water, so having a microwave would have been helpful. The set up of the lodge made it so you can see/hear others coming and going from the balcony (even at 3:30 AM). People were also camped out in front of our room in chairs, which we found unsettling. Our room was "run down," and the dirtiness of the concrete floor did not help in that regard. Our last issue was with parking. There is not enough parking for all of the guests, so we had to park our car in a garage (granted free) but the area of the garage has some people of questionable character loitering about which made us a little uncomfortable about leaving our car. The staff, when we interacted with them, seemed pleasant enough, but I would not call them overly attentive. We felt we got the bare minimum from them in terms of hospitality. The price tag for this stay was ridiculously expensive for not being clean or quiet. We spent over $1500 for three nights and I do not feel this was a $500+ per night room.
Stayed 3 nights in Oct 2023
Response from SCML on 2023/10/13
Hi Deborah,Thank you for joining us! We’re glad that our location served you well and that, overall, your stay was comfortable. Do accept our apologies for any oversights you noticed in the maintenance of your room. We take keeping our property in excellent condition seriously and will be discussing your feedback on how we can improve that internally, alongside your other suggestions. Know that our rates flex with demand, so, we hope to be able to extend even fuller value to you when you’re next with us. Upon that return, expect a warm welcome as we’re eager to have you back! Wishing you well!

10/10 Excellent

Maria

Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, freindly staff
Stayed 1 night in Oct 2023
Response from SCML on 2023/11/2
Hey Sasha,We specialize in extending unforgettable hospitality to our guests! We’re happy that disposition was apparent during your stay and we hope to see you back soon. Take care until then!

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from SCML on 2023/9/27
Hello Jeffrey,Thank you for your feedback! We trust you had a blast exploring Saratoga Springs from our central locale and hope you’ll settle back in with us again soon. We’ll see you then!

4/10 Poor

Doug

Traveled with partner
This place was in the perfect location on the main drag in Saratoga. However the room smelled(musty and just unpleasant) and the front door of the room didn’t close well. We could see light all around it from the courtyard and was so moist that it made it hard to sleep. For a pricy boutique hotel I expected (and have experienced) much better.
Stayed 2 nights in Sep 2023
Response from SCML on 2023/9/27
Hello Doug,We were honored to welcome you to the heart of Saratoga Springs! Thank you for letting us know how your stay went. We would have loved for you to have been more impressed but clearly, you felt your room left something to be desired. We’ll continue to do what we can to max out the comfort of our accommodations and hope we might have another chance to impress you in the future. Our doors are always open to you! Wishing you well!

10/10 Excellent

Lyric

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this property. Would definitely come back again.
Stayed 1 night in Sep 2023
Response from SCML on 2023/9/23
Hello Lyric,We’d love to have you back and are standing by to help in planning that return the moment you find yourself missing Saratoga Springs! See you soon!

10/10 Excellent

Antonia, Holmdel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable. Located in a beautiful area. Great staff. Will definitely go back.
Stayed 3 nights in Sep 2023
Response from SCML on 2023/9/13
Hey Antonia,We’d be delighted to have you back and are glad that our accommodations left a wonderful impression on you! If we can be of assistance in planning your Saratoga Springs return, know that we’re standing by to help. All the best!

4/10 Poor

Sarah A.

Traveled with family
Disliked: Staff & service
I am not a fan. The young woman at the front desk was unfriendly and abrupt. Her interaction with us was basically, "hand me your credit card." She didn't even look at us or smile. The hotel was WAY over priced for what it was. It felt like they thought if they painted an old motel and put a few things on the wall, it qualified for 4-star hotel prices. Would never go back.
Stayed 1 night in Aug 2023
Response from SCML on 2023/9/13
Hi Sarah,We appreciate your feedback and hope that our central location served you well! It’s clear that your front-desk experience got things started off on the wrong foot which we’re sorry to hear. Know that your feedback will be discussed internally as exuding superb hospitality is central to our identity. Our team would love to welcome you again and wishes you the best in your travels until that return. Take care!

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Sep 2023
Response from SCML on 2023/9/7
Hi Laura,We love our central location and are warmed to know that it left an amazing impression on you! Our team looks forward to seeing you back in Saratoga Springs! Take care!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023