2/10 很糟糕
Sarah
2026 年 2 月 25 日
Extremely Noisy. Completely Unacceptable
Upon arrival, we were informed that our room was street view rather than ocean view. While this was already disappointing, we agreed to proceed. Within minutes of entering the room, it became obvious that the noise level was unacceptable. The room is only a few feet from a heavily trafficked street, it truly felt like trying to sleep in the middle of the road.
We immediately contacted the front desk and offered to pay the difference to move to an ocean view room due to the excessive noise. Despite the fact that we had only been in the room for a few minutes and other rooms were available, we were told that housekeeping had left for the day and moving us would count as occupying two rooms.
That explanation was unreasonable and showed a complete lack of flexibility or concern for guest comfort. We were forced to stay in that room, and no one slept properly. The experience was no better than a budget roadside motel and far below what we expected.
Very disappointing and poorly handled.
Sarah
於 2026 年 2 月住了 1 晚
