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Hotel Ruza

3.0 star property
Hotel Ruza serves up local cuisine for breakfast in Old Town Sarajevo, while helpful concierge staff map out perfect sightseeing routes

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Hotel Ruza blends local charm with modern amenities in Old Town Sarajevo. Guests enjoy a complimentary breakfast with regional specialties, relax on the sunny terrace, or visit the onsite cafe. In-room WiFi ensures everyone stays connected throughout their visit.

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry
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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 12.50 per vehicle (one-way)
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards

Frequently asked questions

Is Hotel Ruza pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Ruza?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Ruza?

Check-out is at noon.

Does Hotel Ruza provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 12.50 per vehicle applies.

Where is Hotel Ruza located?

Located in Old Town Sarajevo, this hotel is within a 5-minute walk of Skenderija Centre and Academy of Arts. Ali Pasha's Mosque and Čobanija Bridge are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.2

Cleanliness

8.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 2 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La colazione era eccellente, il personale estremamente cortese, la struttura non eccelsa ma carina, con un piccolo giardinetto, unica pecca il wifi era efficiente solo nelle aree comuni
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome! Friendly staff and excellent service. This is the place to stay!
Stayed 2 nights in Mar 2019
Verified

8/10 Good

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sarajevon hotelli

Hotelli hyvällä sijainnilla, edullinen. Siisti, iso huone, tosin huone oli todella lämmin. Ilmastoinnin säädöllä emme saaneet sopivaksi. Aamupala suht ok. Lentokentältä taksi kannattaa tilata hotellin kautta, sama kuski hoiti myös paluun.
Stayed 4 nights in Oct 2018
Verified

8/10 Good

Fish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

近市

去長途巴士站非常方便，可以步行過去，周邊又有大型超市，可以買生果吃。酒店早餐非常多種類又好好味，比想像中好。
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Verified traveler

HOTEL 3 STELLE CON SERVIZI DA 4 STELLE

ABBIAMO SOGGIORNATO IN QUESTO GRAZIOSO HOTEL PER UNA NOTTE. CAMERA MOLTO AMPIA E BEN ATTREZZATA PER ESSERE UN 3 STELLE. BAGNO MOLTO BELLO E BEN SERVITO. COLAZIONE MOLTO SEMPLICE E PERSONALE NON PROPRIO GARBATO. UNA PECCA IL GARAGE CON IL QUALE DICONO DI AVERE UNA CONVENZIONE INESISTENTE, MOLTO DISTANTE DALL'HOTEL E SCOMODO DA RAGGIUNGERE CON I BAGAGLI. L'HOTEL E' A CIRCA 15/20 MINUTI DI PASSEGGIATA DAL CENTRO.
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

kahvaltida sadece 1 cay hakkiniz var...aman dikkat

Lokasyon olarak iyi, fakat konaklamamizin 2. gunu kahvalti yaparken bize artik sadece bir icecek hakkimizin oldugunu soylediler, mesela 1 cay veya 1 kahve gibi. her ne kadar 3 ay onceden rez. yaptirdigimi ve boyle bir degisiklik yapamiyacaklarini soyledimse de, degisiklik olmadi. bir kahve veya cayla ugrasmalri cok kotu. hic boyle bir sorun yasamamistim baska bir avrupa otelinde.
Stayed 3 nights in Jul 2018
Verified

4/10 Poor

Paul

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Noise from cars outside
Stayed 1 night in May 2018
Verified

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Hira Zeynep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019