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Reviews of Jozankei View Hotel

3.5 out of 5
Jozankei View Hotel
2-111 Jozankei Onsen Higashi, Minami-ku, Sapporo, Hokkaido

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 233 reviews" "
Rating 8 - Good. 83 out of 233 reviews" "
Rating 6 - Okay. 52 out of 233 reviews" "
Rating 4 - Poor. 14 out of 233 reviews" "
Rating 2 - Terrible. 10 out of 233 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thanyaporn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great big hotel with all facilities, activities for family, shopping. Very big room with fantastic view. Various options of breakast with excellentquality, huge restaurant than you can imagine. The onsen is very big, there are indoor and outdoor onsen. A bit walk distance to futami bridge or about 3 bus stop. We enjoy staying here.
Stayed 1 night in Mar 2024

2/10 Terrible

Boon Ching

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel. 👎
This is one of my worse hotel experience. Not to mention a "supposedly" family recommended hotel. We came due to the waterpark. However the waterpark was poorly maintained, very run down and to the water was not onsen warm water but cold water. We were greeted by non English speaking guest relation officer. Despite we booked a japanese western style room that can accomodate up to 5 guest. They insisted in charging addition charges for our 2 children! And the additional charge was an addition JPY 16000 ( Sgd 160) for 1 night. It was already late and after hovering with a non english speaking guest relation officer that is inflexible. It was already late hence we blame it on bad luck and paid for it. But for others who plan to have a great time with your family. We will not recommend this hotel. The rooms have a bad musky smell. In total we spent near to sgd400 1 night stay.
Stayed 1 night in Dec 2023

8/10 Good

Yick Cheong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with great view
Stayed 1 night in Oct 2023

4/10 Poor

KEI FAH

Stayed 1 night in Sep 2023

8/10 Good

SAKAE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay for family. Had a great experience, I’d stay again. Only con was changing room for pool was stinky.
Stayed 3 nights in Jul 2023

10/10 Excellent

voravan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility and staff are friendly
Stayed 1 night in Jul 2023

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property is old and in need of renovation in some areas. Large tourist groups use the property which makes the dining areas and spas extremely crowded.
Stayed 2 nights in Jun 2023

10/10 Excellent

Akira

Stayed 2 nights in May 2023

10/10 Excellent

Paula

Stayed 2 nights in May 2023

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Missing item. I left it at the hotel. Please have the hotel contact me by email to resolve it. Otherwise great stay I loved it

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great view of the area

10/10 Excellent

Ranson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family get away.
Huge hotel with many services and amenities. Very family friendly with plenty of choices for dinner/breakfast. Great family get away place.
Stayed 1 night in Sep 2022

8/10 Good

Stefania

Traveled with family
Liked: Cleanliness
Everthing
Stayed 3 nights in Jan 2022

2/10 Terrible

SHIRO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money that you pay here
The facility is old, the room is disappointing, the staff is not friendly, the food is terrible…
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay
Hotel was great. Onsen was wonderful, food was good and service and staff were nice. I would be happy to stay here again.
Stayed 1 night in Jan 2020

6/10 Okay

Steven

Disliked: Room comfort
Great food and location, but that’s it
Probably not a great choice for English only speakers. I came to visit the area which was awesome, but the hotel is out dated and the room was not comfortable. This is an all inclusive hotel and the food was very good.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Estella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for relaxing
It is very convenient and comfortable place. Having swimming pool and hot spring provided. Buffet for breakfast and dinner, so time is elastic. Easy to catch the hot pics.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Nice but it's tour group central.
Nice hotel but very busy with tour groups. Bathing areas were very nice. Good place to base for exploring the local area or if you are transiting through and don't want to stay in Sapporo.
Stayed 1 night in Jul 2018

6/10 Okay

ARC, Singapore

Liked: Cleanliness, staff & service
Clean and comfortable
For a mass-market hotel, this is good value for money for a clean and comfortable hotel. We were unfortunately given a smoking room when the booking was for a non-smoking. However, the reception tried to charge us additional for a non-smoking room but we immediately voiced our objection and they changed the room for us immediately. By then, quite a bit of time was wasted in moving rooms.
Stayed 1 night in Jun 2018

8/10 Good

Stephen, California USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot spring pools are huge. Outdoor pool has great River view. Restaurant for breakfast and dinner is huge and crowd, so it is a bit noisy. However, the foods were good. There are plenty of choices.
Stayed 1 night in May 2018

10/10 Excellent

jiraporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

6/10 Okay

kelvin

Liked: Cleanliness, staff & service, room comfort
Jozankei view
The water lagoon and the onsen were very good and kids friendly. But the room is a bit too old. Generally speaking, it was still not bad if you want to stay in jozankei area.
Stayed 1 night in Aug 2017

10/10 Excellent

ALBERT CHI LAP, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
Love the swimming pool, hot spring, clean and beautiful

6/10 Okay

Verified traveler

8/10 Good

Stayed two nights, Melbourne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Tiny bathrooms
I had a twin room. For a hotel that advertises its staff as being able to speak several languages, I found only one who had any English at all, at one of the restaurants, and his English was about as good as my Japanese, that is to say, almost non-existent. I have seen smaller bathrooms, but only in dolls' houses. Anyone over 5' tall would have difficulty manoeuvring around them, and at 6'/183 cm tall, I found it extremely difficult. I realise the hotel caters mainly to domestic tourism, but I have never found a major hotel anywhere that does not even have instant coffee in the room, or milk in the fridge. They did have green tea. I ate breakfast and dinner in the hotel and the food was average at best.

6/10 Okay

whcatlo

Liked: Room comfort

10/10 Excellent

フウガジェイミ

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
アイヌ民芸品ももちろん、部屋の家具等も立派で、気品ある空間を提供してくださる宿です。 料理も美味しいです。
Stayed 1 night in May 2024

8/10 Good

???

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

??

Stayed 1 night in Apr 2024

6/10 Okay

しげる

Stayed 1 night in Mar 2024

8/10 Good

あゆみ

Traveled with family and small children
Liked: Cleanliness, staff & service
プールがあってこどもと泊まるのにとても良かったです。ビンゴ大会は景品がお酒よりこども向けの物がもっとあったら更に良かったと思います。 ごはんは全部美味しかったです。
Stayed 1 night in Mar 2024

10/10 Excellent

????

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
　料理も良くて大変良かったです。
Stayed 1 night in Mar 2024

10/10 Excellent

ともみ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

kai

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kwai Lin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
環境清靜，唯一改善露天溫泉太細！還要分男女使用時間！
Stayed 1 night in Mar 2024

10/10 Excellent

mayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広くて良かったです
Stayed 1 night in Mar 2024

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

mei kuen fion

Liked: Cleanliness, staff & service, property conditions & facilities
有大型水上樂園，好玩。性價比高
Stayed 1 night in Feb 2024

10/10 Excellent

YOKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適
お風呂が良く、食事が美味しい。孫はラグーンで遊び、全員が楽しめました。
Stayed 2 nights in Feb 2024

10/10 Excellent

Ji Young

Stayed 1 night in Feb 2024

10/10 Excellent

akito

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
冬の定山渓
食事は朝食夕食とも美味しい．部屋も広い　新館がおすすめ．16Fと地下に温泉あり．広い．サツポロから無料のシャトルバスがあります。wifiは遅い。おすすめ温泉宿です。
Stayed 3 nights in Jan 2024

6/10 Okay

たけとし

Traveled with family
スマホで予約したのですが、ホテルで食事が別料金と言われびっくりしました。
Stayed 1 night in Jan 2024

8/10 Good

yuka

Stayed 1 night in Jan 2024

10/10 Excellent

SHU TUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

taiko

Stayed 1 night in Dec 2023

10/10 Excellent

シゲトモミユキ

Traveled with family
Liked: Cleanliness, staff & service, amenities
ビューホテルは何度も利用させて頂いております。今回海外の方のスタッフさんが活躍していましたが、どの方も笑顔が素敵でとても親切で心温まりました。料理も美味しくてまた伺いたいと思います。人数が多いので新館は広い部屋があり助かります。ありがとうございました。
Stayed 2 nights in Dec 2023

8/10 Good

CHINAMI

Stayed 1 night in Oct 2023

6/10 Okay

tsung ming

Stayed 1 night in Sep 2023