Confusing check in and inconsistency with communication.
Amelia
於 2025 年 7 月住了 4 晚
8/10 不錯哦
真實旅客
2016 年 9 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
8/10 不錯哦
marisa,H
2015 年 12 月 29 日
喜歡:整潔度和客房舒適度
不喜歡:員工素質
No es un hotel, son apartamentos.
Esta limpio, tiene de todo y enfrente de una preciosa playa
marisa
2/10 很糟糕
真實旅客
2015 年 9 月 14 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Stay away! And shame on you, Hotels.com
WARNING: This is not an hotel. It is a condo owned by an Italian. The owner did not leave me any instructions as how to get into the building, and there is no reception. No key was left with the security guy. No email or phone call was received with some kind of explanation. I called the Gold Member support at Hotels.com that same afternoon, and they did not manage to help me. 6 days later I still haven't heard anything from them (!). My card has been charged, and I have not been refunded. It is totally unacceptable.