Maksoud Plaza

Property class: 4.5

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Located close to Paulista Avenue and Frei Caneca Shopping and Convention Center, Maksoud Plaza provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to spa services, such as a massage, reflexology, or a body treatment. The on-site restaurant offers breakfast, brunch, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

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About the neighborhood

Located in Bela Vista, a neighborhood in São Paulo, Maksoud Plaza is near the airport and near a metro station. Rua Augusta is a notable landmark, and travelers looking to shop may want to visit Paulista Avenue and Frei Caneca Shopping and Convention Center. Looking to enjoy an event or a game? See what's going on at Nubank Parque or Anhembi Convention Center. Spend some time exploring the area's activities, including golfing. Visit our São Paulo travel guide
Map
Rua São Carlos do Pinhal, 424, Bela Vista, Sao Paulo, SP, 01333-000

What's nearby

  • A cityscape with tall buildings, a busy intersection, and a green bus.
    Paulista Avenue
    3 min walk - 0.3 km
  • A modern building with a red facade and a glass extension.
    São Paulo Museum of Art
    8 min walk - 0.7 km
  • Shopping Cidade São Paulo
    3 min walk - 0.3 km
  • Rosewood São Paulo
    8 min walk - 0.7 km
  • Frei Caneca Shopping and Convention Center
    16 min walk - 1.4 km

Getting around

  • Trianon-Masp Station
    5 min walk
  • Sao Paulo Julio Prestes Station
    6 min drive
  • São Paulo (CGH-Congonhas)
    25 min drive

Restaurants

  • Super Grill Express
    2 min walk
  • The Blue Pub
    1 min walk
  • Casa Bauducco
    4 min walk
  • Vita Natural
    1 min walk
  • Camarada Camarão
    4 min walk

About this property

Maksoud Plaza

  • Luxury hotel near Paulista Avenue
  • Located close to Frei Caneca Shopping and Convention Center, Maksoud Plaza provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to spa services, such as a massage, reflexology, or a body treatment. The on-site restaurant offers breakfast, brunch, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool and an outdoor pool
    • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
    • Smoke-free premises, 38 meeting rooms, and a porter/bellhop
    • Concierge services, an elevator, and a water dispenser
  • Room features
  • All 416 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • Bathrooms with bidets and shower/tub combinations
    • 32-inch LCD TVs with premium channels
    • Wardrobes/closets, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (surcharge)
  • Valet parking on site (BRL 45 per day)
  • Extended parking on site (BRL 179 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: BRL 58 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Health club
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • 38 meeting rooms
  • Computer station
  • Conference center (53,798 square feet of space)

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Deep-tissue massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 22 floors
  • At least 80% organic food
  • Built in 1979
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Live music entertainment is provided at the lobby, from Thursday to Saturday at 8:30 PM.

Renovations and closures

The following facilities or services will be unavailable from December 2 2021 to August 4 2023 (dates subject to change):
  • One of the dining venues
  • One of the swimming pools
  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Parking area
  • Shuttle services
  • Spa/Beauty services
The property is closed between December 21 and December 22.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 150.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 58 per person
  • Valet parking fee: BRL 45 per day
  • Extended parking fee: BRL 179 per night
  • Pet fee: BRL 150.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Maksoud Plaza have a pool?

Yes, this property has an indoor pool and an outdoor pool. One of the pools will be unavailable from December 2 2021 to August 4 2023 (dates subject to change).

Is Maksoud Plaza pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 150.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for a fee. Valet parking is available for BRL 45 per day. Extended parking is available for BRL 179 per night. The parking area will be unavailable from December 2 2021 to August 4 2023 (dates subject to change).

What time is check-in at Maksoud Plaza?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Maksoud Plaza?

Check-out is at noon.

Where is Maksoud Plaza located?

Located in Bela Vista, this luxury hotel is within a 5-minute walk of Shopping Cidade São Paulo and Paulista Avenue. Rua Augusta and Frei Caneca Shopping and Convention Center are also within 1 mi (2 km). Trianon-Masp Station is 5 minutes by foot and Brigadeiro Station is 9 minutes.

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Reviews

Maksoud Plaza Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 540 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Boa localizacao

O quarto é bom, mas o banheiro precisa de reforma , a sauna é suja e os produtos de toaletes são de péssima qualidade e em saquinhos. Em contrapartida, o café da manhã é muito bom e a localização é excelente
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Corta estadía en San Paulo

El Hotel muy bien, las áreas comunes Hermoso , Exelente !!! La atención del personal en recepción , botones y Restaurant Exelente .. lo único que las habitaciones si bien están bien cuidadas y limpias están un poco viejas , otra situación es que llegamos tarde en un vuelo y no conseguimos nada para comer . En la recepción fueron muy amables de proveernos número de delivery pero no se puede llamar ni de la recepción ni de los cuartos por lo. Q tuvimos q hacer una llamada internacional para pedir una pizza Buena ubicación
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atendimento doa funcionários. Otima relação/preço
Stayed 4 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clássico

O Maksoud é um clássico de São Paulo. Entram novos hotéis na cidade e ele se mantém firme. Mesmo precisando de alguns reparos e conservação, mantém seu potencial de bem estar intacto.
Stayed 4 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização. Banheira pequena
Stayed 1 night in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantástico

Sempre ao vir a São Paulo me hospedo aqui. Próximo a tudo. O hall de entrada é impressionante. A limpeza impecável. A equipe bem treinada e afinada.
Stayed 1 night in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bom hotel, necessita algumas reformas

Hotel bonito, mas que necessita de reformas em algumas áreas como: restaurante e carpetes dos corredores. Precisa ser obrigatório o uso de luvas, pelos hóspedes, no café e almoço, INDEPENDENTE de pandemia, É QUESTÃO DE HIGIENE!! Além do mais, tive um probelam ao chegar: cheguei 11:30hs e a recepcionista disse q só poderia entrar 15:00hs. Perguntei se não tinha quarto disponível e, para meu espanto, ela disse q SIM, mas não poderia liberar. Fiquei na recepção e vi outras pessoas entraram antes desse horário. Questionei ela se seria algum problema por minha reserva ser da Hoteis.com, foi quando ela me pediu 20 minutos para arrumar um quarto! NÃO GOSTEI DESSA ATITUDE, que considero discriminatória.
Stayed 3 nights in Nov 2021
Verified review

6/10 Okay

Razoável
Stayed 4 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel ok

Recepção apenas ok , funcionarios não são simpáticos . Quarto ok . Esperava mais . Piscina boa , levemente aquecida . Academia muito boa . Café ótimo, localização maravilhosa.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fomos para participar da manifestação de 7 de setembro e foi incrível! O hotel é lindo, a localização maravilhosa, o quarto é amplo, a cama super confortável, café da manhã delicioso e com muita variedade. Os funcionários são gentis e simpáticos.
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa estadia! Sensacional
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, bonito edificio, confortable y su personal muy amable!!!
Stayed 2 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel, breakfast was exceptionally good, price was excellent. The rooms need an upgrade…
Stayed 7 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BOM, BELO E AGRADÁVEL

Confortável, atendimento atencioso, excelente café da manhã, vale o que pesa.
Stayed 3 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel, algumas arestas

Tudo ótimo! Funcionários muito atenciosos Limpeza 100% Muito espaço, camas confortáveis Antigo, arquitetura imponente- um clássico! Mas o quarto ficou frio à noite e o ar-condicionado mesmo a 29° não aqueceu nada! Passamos frio e tenho uma bebê de 1,10 meses… Nessa noite fez 14° e o quarto esfriou muito a noite
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente!

Hotel espetacular! Arquitetura única. Lobby amplo e com iluminação natural. Confortável, bonito e aconchegante. Nota 1000!
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Posso definir como perfeita a nossa estadia, desde o check-in ate a check-out. Parabéns a toda equipe do hotel.
Stayed 4 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel maravilhoso, com certeza voltaremos!!

Nossa estadia no hotel foi maravilhosa, fomos comemorar nossos 3 anos de casados e quando chegamos no qarto fomos surprendidos com um mimo. Eles foram muito educados e fizeram questao que fosse tudo especial. Amamos!!
Stayed 1 night in Sep 2021
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Não gostei do atendimento

Razoável, os atendentes são pouco preparados e tratam os hóspedes como se todos estivessem no local para turismo sexual. Não possuem bom senso. Perderam possíveis clientes.
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Atendimento impecável

Atendimento excelente. A uma quadra da Avenida Paulista. Quarto e banheiro bem grande.
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Achei os funcionários sem paciência mas fizeram o que foi solicitado. ps: as janelas do hotel estão imundas De resto tudo mto bom!
Stayed 1 night in Nov 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Acústica ruim.

Localização ótima, ótimo atendimento e café da manhã, bar sensacional, mas infelizmente a acústica do quarto é muito ruim, duas noites os vizinhos fazendo barulho com música alta e conversa, infelizmente pelo porte do hotel a acústica deveria ser muito melhor.
Stayed 4 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expectativa atendida (mas com ressalvas)...

A experiência no geral foi boa. Tudo bem organizado. Só achei o estacionamento muito, mas muito caro, mesmo para os padrões da região (R$45 a diária). Já fiquei em hotéis tão bons quanto e até melhores e o valor era bem mais atraente, até porque a diária não é barata. Tivemos um problema no quarto (na banheira - que entupiu e vazou, alagando o banheiro), mas foi limpo em seguida. O ar condicionado pareceu-me estar com cheiro muito forte de esgoto também. Muita gritaria do lado de fora do hotel que as vezes atrapalhava bastante (por exemplo: vai Corinthians e pareceu-me da mesma pessoa, já que era a mesma voz...). Mesmo com o evento da F1 acontecendo, do restante tudo OK e o hotel atendeu deu conta do recado (check-in, check-out, segurança, café da manhã, atendimento, cordialidade, serviços em geral, dentre outros). Espero retornar.
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good times

A lively and fun stay. Music nearly every night at Frank's Bar and a terrific wine bar that prepares special dishes for lunch or dinner.
Stayed 7 nights in Nov 2021