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Reviews of Hotel Dan Inn Planalto São Paulo

3 out of 5
Hotel Dan Inn Planalto São Paulo
Av. Casper Líbero, 115 - Centro, São Paulo, SP

Reviews

8.2

Very Good

Rating 10 - Excellent. 434 out of 1006 reviews" "
Rating 8 - Good. 354 out of 1006 reviews" "
Rating 6 - Okay. 131 out of 1006 reviews" "
Rating 4 - Poor. 35 out of 1006 reviews" "
Rating 2 - Terrible. 52 out of 1006 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 2 nights in Mar 2024

10/10 Excellent

Lorne, Halifax

Stayed 2 nights in Jan 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024

6/10 Okay

James

Traveled with family and small children
Liked: Staff & service
Old rooms
Stayed 2 nights in Oct 2023

8/10 Good

RUTH

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

RUTH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only one thing : the hotel must have a place to use the Cpu and printer . It is located in mini place that you can not write at all . It is incredible a great hotel without this condition these days
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

RUTH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Reception when you ask for few white pages in order to print in the ONLY ONE computer and printer have I had to pay it. It is incredible in this nice Hotel they do not serve in any way in this area . They have this computer and printer in a very tiny space that you can hardly try to write . I hope they change it. It is a nice hotel and have very good security !!!!!
Stayed 3 nights in Aug 2023

2/10 Terrible

KHALED, DORAL

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This wye I don’t stay there in the same date I make another reservation with melia
Stayed 2 nights in Aug 2023

6/10 Okay

Aram

Stayed 3 nights in Mar 2023

8/10 Good

Alvaro, Cartago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

4/10 Poor

Janio

Stayed 1 night in Jan 2023

8/10 Good

Pachis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

8/10 Good

Pachis

Stayed 7 nights in Dec 2022

2/10 Terrible

Richrad paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is extremely dirty lots of homeless and drug use- Do not stay here is you want to walk about
Stayed 5 nights in Nov 2022

10/10 Excellent

Daniel Vagner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

2/10 Terrible

Luis, winter springs

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is not friendly to foreigners. The place is rundown. Sheets aré stained. 1 blanket for 3 beds. When ask for places to go they just laughed and murmured between them. Plates at breakfast were dirty. Shower was not cleaned. Ended up staying one night out of 3 because of this. Will never recommend
Stayed 3 nights in Mar 2022

6/10 Okay

Verified traveler

Noisy
Stayed 15 nights in Apr 2021

10/10 Excellent

CENK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay here. The location is great and close to everything. Yes the surrounding is not the safest but the staff makes you feel safe at all times. The hotel itself is very safe and comfortable. Breakfast was good and had everything you may need. Check in was easy. Staff were very friendly and helpful.
Stayed 3 nights in Apr 2021

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t know how to talk with people, the building is dirty
Stayed 1 night in Jan 2021

6/10 Okay

Kelsang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from reservas on 2020/2/4
Prezado Sr É sempre um prazer receber impressões de nossos hóspedes. Seus comentários serão compartilhados com nossa equipe. Tenho certeza que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Esperamos recebê-lo em breve. Atenciosamente, Dan Inn Planalto

6/10 Okay

Julie, miami

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Property was ok. Staff wasn’t that friendly. A hotel for a quick night
Stayed 1 night in Dec 2019
Response from reservas on 2020/1/7
Prezado Sr É sempre um prazer receber impressões de nossos hóspedes. Seus comentários serão compartilhados com nossa equipe. Tenho certeza que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Esperamos recebê-lo em breve. Atenciosamente, Dan Inn Planalto

10/10 Excellent

sintia

Stayed 1 night in Mar 2024
Response from Dan Inn Hotel on 2024/4/11
Agradeço sra. Sintia, por compartilhar sua experiência no Dan Inn Planalto São Paulo. Seus comentários são importantes para que possamos compartilhar com as nossas equipes a fim de alinharmos melhor os nossos serviços.Esperamos que em sua próxima visita possamos oferecer uma estadia ainda mais agradável. Obrigado por seu feedback!

10/10 Excellent

Charles

Stayed 1 night in Mar 2024
Response from Dan Inn Hotel on 2024/4/11
Agradeço, sr Carlos por compartilhar sua experiência no Dan Inn Planalto São Paulo. Seus comentários são importantes para que possamos compartilhar com as nossas equipes a fim de alinharmos melhor os nossos serviços.Esperamos que em sua próxima visita possamos oferecer uma estadia ainda mais agradável. Obrigado por seu feedback!

10/10 Excellent

Romulo

Stayed 2 nights in Feb 2024

10/10 Excellent

nilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo
Muito boa.
Stayed 1 night in Feb 2024
Response from Dan Inn on 2024/2/13
Obrigada pelo feedback Sra Nilde.

2/10 Terrible

Alvaro Doberstein

Stayed 3 nights in Jan 2024

10/10 Excellent

nilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo de bom
Stayed 1 night in Jan 2024

8/10 Good

CARLA

Business traveler
Liked: Cleanliness, staff & service, room comfort
Continuo destestando os elevadores, que são pequenos demais e sempre lotados, já cheguei a esperar 5 elevadores para conseguir descer para o café; do mais o atendimento melhorou demais, estão bem mais sorridentes educados e solícitos
Stayed 2 nights in Jan 2024
Response from Dan Inn on 2024/2/13
Obrigada pela sua avaliação, sra Carla ! Ficamos felizes em saber que você gostou d e notou melhoras no atendimento. Estamos cientes da questão de elevadores em horário de pico, pedimos desculpas por todos este pontos colocados, vamos trabalhar para melhorar isso. Agradecemos pelo feedback e esperamos recebê-lo novamente em breve.

10/10 Excellent

Karina

Stayed 3 nights in Jan 2024

8/10 Good

Euclides

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ainda retornarei
Foi tudo no esperado.
Stayed 1 night in Jan 2024

8/10 Good

Marcos

Liked: Cleanliness, staff & service, room comfort
Viagem
Hotel antigo, mas tudo funciona. Café da manhã bom.
Stayed 1 night in Jan 2024

6/10 Okay

Eduardo

Business traveler
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

nilde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo de bom.
Hotel muito bom. Quartos reformados com boa roupa de cama e toalhas. Cafe miito bom. Voltarei com certeza.
Stayed 2 nights in Jan 2024
Response from Dan Inn on 2024/2/13
Obrigada pelo seu retorno!!!Estaremos aguardando o seu retorno :)

8/10 Good

Leonardo

Business traveler
CHECK IN DEMORADO FILA
A ESTADIA FOI BOA POREM A DEMORA NO CHECK IN GRANDE , A EQUIPE DO HOTEL NAO ABRE MÃO DE FAZER O CHEK OUT ANTES DAS 14,00 ISTO GERA UMA AGLOMERAÇÃO E UMA INSATISFAÇÃO MUITO GRANDE .
Stayed 1 night in Jan 2024
Response from Dan Inn Hotel on 2024/3/19
Agradeço Leonardo, por compartilhar sua experiência no Dan Inn Planalto. Lamentamos pelo demora no check in, pedimos desculpas pelo desagrado. Vamos compartilhar seus comentários com a equipe responsável. Esperamos que em sua próxima visita possamos oferecer uma estadia mais agradável. Obrigado por seu feedback,

10/10 Excellent

Vagner luis

Stayed 1 night in Jan 2024

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service
Hotel mais antigo, Ar condicionado velho, elevadores demoram demais e sempre lotados. O banheiro tinha até cabelo no chão, fiquei apenas uma noite. Na região tem muitos moradores de rua, achei perigoso.
Stayed 1 night in Jan 2024
Response from Dan Inn Hotel on 2024/3/19
Agradeço por compartilhar sua experiência no Dan Inn Planalto São Paulo. Lamentamos pelos problemas dos elevadores no horário de pico, limpeza e ar condicionado, pedimos desculpas. Vamos compartilhar seus comentários com a equipe responsável para que possam tomar as medidas necessárias. Esperamos que em sua próxima visita possamos oferecer uma estadia mais agradável, afim de reverter esta impressão que deixamos. Obrigado por seu feedback,

8/10 Good

Vagner luis

Business traveler
Liked: Cleanliness, staff & service, room comfort
CHECK IN MUITO DESORGANIZADO , DEMORADO COM FILA
Fiquei hospedado duas diárias e minha equipe em outros quartos também , o hotel é de ótima localização , colaboradores educados , café da manha muito bom , porem check in horrível , muita demora , e fila , além de que só fazem o mesmo a partir das 14, 00 horas não aceitam adiantar o cadastro nem minutos antes , ai vira uma loucura.
Stayed 2 nights in Jan 2024
Response from Dan Inn Hotel on 2024/3/19
Obrigado sr wagner, pela sua review do Hotel Dan Inn Planalto São Paulo, Dias. Ficamos felizes em saber que você gostou do hotel, café da manhã, quarto e equipe. No entanto, lamentamos saber do desagrado em relação ao check in Trabalhamos constantemente para oferecer a melhor experiência aos nossos hóspedes. Suas sugestões serão consideradas para aperfeiçoarmos nossos serviços. Esperamos recebê-lo novamente em uma próxima oportunidade.

2/10 Terrible

Aline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Renato

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Vera N C

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Julio Cesar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Televisores e frigobares.
Faltou evoluir os modelos das TVs, já que não têm entradas USBs e abastecimento dos frigobares.
Stayed 2 nights in Jan 2024

8/10 Good

Juliardison

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

José Antônio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

ALEX SANDRE

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Espelunca disfarçada de hotel.
Espelunca disfarçada de hotel. Tudo mofado, sujo e o pior tive que ser trocado de quarto duas vezes porque chovia dentro do quarto nunca vi isso na minha vida.
Stayed 3 nights in Jan 2024

10/10 Excellent

Paulo R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo de bom parabéns
Ótima localização bem localizado bom atendimento excelente gostamos muito.
Stayed 2 nights in Jan 2024

10/10 Excellent

adriano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Luiz Carlos

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024