The Ritz-Carlton Sanya, Yalong Bay

Tropical paradise awaits at this luxury resort where guests unwind at the spa, savor ocean views over breakfast, lounge poolside or play 18 holes of golf

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Dates

March 2026

6

April 2026

2BR Ocean Front Villa | Frette Italian sheets, premium bedding, down comforters, pillowtop beds - The Ritz-Carlton Sanya, Yalong Bay (Sanya)

City view from property - The Ritz-Carlton Sanya, Yalong Bay (Sanya)

Garden Villa | Frette Italian sheets, premium bedding, down comforters, pillowtop beds - The Ritz-Carlton Sanya, Yalong Bay (Sanya)

The Ritz-Carlton Sanya, near Yalong Bay, offers body and detox wraps at the spa and ocean views from four restaurants. Enjoy activities like bicycling, volleyball, and basketball. The property features amenities like a swim-up bar and shopping mall.

Excellent

Popular amenities

Pool
Spa
Parking included
Free WiFi
Restaurant
Air conditioning

NT$9,114 total

includes taxes & fees

Mar 23 - Mar 24

Check prices for these days

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 23 of 23 rooms

1BR Club Ocean View Suite

Highlights

Outdoor play area

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Sea view
1323 sq ft
1 bedroom
Sleeps 3
1 King Bed

1BR Ocean View Suite

Highlights

Outdoor play area

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Sea view
1367 sq ft
Sleeps 3
1 King Bed

2BR Ocean Front Villa

Highlights

Balcony

Yard

Outdoor play area

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

2713 sq ft
Sleeps 6
2 Double Beds

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

Sleeps 5
1 Double Bed

Resort View Room Double Double

Highlights

Outdoor play area

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Garden view
700 sq ft
1 bedroom
Sleeps 3
2 Double Beds

Deluxe Room Double Double

Highlights

Outdoor play area

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Garden view
700 sq ft
Sleeps 3
2 Double Beds

Ocean View Room Double Double

Highlights

Outdoor play area

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Sea view
700 sq ft
Sleeps 3
2 Double Beds

Lagoon Room Double Double

Highlights

Outdoor play area

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

861 sq ft
1 bedroom
Sleeps 3
2 Double Beds

Premier Ocean View Room Double Double

Highlights

Outdoor play area

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Sea view
700 sq ft
Sleeps 3
2 Double Beds

Club Ocean View Room Double Double

Highlights

Outdoor play area

Balcony

Separate dining area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Sea view
700 sq ft
Sleeps 2
2 Double Beds

2BR Family Suite

Highlights

Outdoor play area

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Garden view
1970 sq ft
2 bedrooms
Sleeps 4
1 Double Bed and 1 Queen Bed

Deluxe Room King

Highlights

Outdoor play area

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Garden view
700 sq ft
1 bedroom
Sleeps 2
1 King Bed

Premier Ocean View Room King

Highlights

Outdoor play area

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Sea view
700 sq ft
1 bedroom
Sleeps 3
1 King Bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

1BR Club Lagoon Access Suite

Highlights

Outdoor play area

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Garden view
1324 sq ft
1 bedroom
Sleeps 3
1 King Bed

Deluxe Suite, 2 Bedrooms, Non Smoking

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

Sleeps 4
2 Double Beds

Villa, 3 Bedrooms, Non Smoking, Ocean View

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

Sleeps 8
3 Double Beds

Room, 1 King Bed, Non Smoking, Courtyard View

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

Sleeps 3
1 King Bed

Double Room, 2 Double Beds, Non Smoking, Courtyard View

Highlights

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

Sleeps 3
2 Double Beds

Club Ocean View Room King

Highlights

Outdoor play area

Balcony

Separate dining area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Sea view
700 sq ft
Sleeps 2
1 King Bed

Lagoon Room King

Highlights

Outdoor play area

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Lagoon view
861 sq ft
Sleeps 3
1 King Bed

1BR Ocean Front Villa

Highlights

Balcony

Yard

Outdoor play area

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

1399 sq ft
Sleeps 3
1 King Bed

Ocean View Room King

Highlights

Outdoor play area

Balcony

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Connecting rooms available

Free cribs/infant beds

Sea view
700 sq ft
Sleeps 2
1 King Bed

Garden Villa

Highlights

Balcony

Yard

Outdoor play area

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Garden view
1399 sq ft
Sleeps 3
1 King Bed

About the neighborhood

Located on the beach, The Ritz-Carlton Sanya, Yalong Bay is in Jiyang District neighborhood and is connected to a shopping center. Shoppers can check out Sanya International Shopping Center, while everyone can enjoy the natural beauty of Yalong Bay and Yalong Bay Tropical Paradise Forest Park. Sun Bay and Dadonghai Beach are two other places to visit that come recommended. Kayaking, snorkeling, and water skiing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Sanya travel guide

Yalong Bay Sanya Hainan, Sanya, Hainan, 572000

What's nearby

Dadong Sea
21 min drive - 19.9 km
Dadonghai Beach
23 min drive - 21.8 km
Yalong Bay Tropical Paradise Forest Park
5 min drive - 3.0 km
Yalong Bay
6 min drive - 4.0 km
Sun Bay
15 min drive - 8.0 km

Getting around

Sanya (SYX-Phoenix Intl.)
30 min drive

Restaurants

Pizza Hut 必胜客
3 min drive
Peking Duck
3 min drive
Mangrove Tree Chinese Restaurant
3 min drive
林姐香味海鲜
8 min drive
Drawing Room
19 min walk

About this property

The Ritz-Carlton Sanya, Yalong Bay

Luxury family-friendly hotel near Yalong Bay

Located close to Yalong Bay Tropical Paradise Forest Park and Sun Bay, The Ritz-Carlton Sanya, Yalong Bay provides an adjacent golf course, a swim-up bar, and a poolside bar. Adventurous travelers may like the fishing, volleyball, and bicycling at this hotel. Treat yourself to a manicure/pedicure, a body treatment, or a hot stone massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and ocean views. Yoga classes are offered at the 24-hour gym; the property also has a grocery/convenience store, a free daily manager's reception, and a terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a garden.

Other perks at this hotel include:

5 outdoor pools and a children's pool, along with free cabanas, sun loungers, and pool umbrellas
Free self parking
Buffet breakfast (surcharge), a free shopping center shuttle, and bike rentals
An outdoor tennis court, extended parking, and an electric car charging station

Room features

All 446 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.

Extra conveniences in all rooms include:

Highchairs, baby baths, and children's slippers
Recycling and LED light bulbs
Rainfall showers, designer toiletries, and deep soaking tubs
HDTVs with premium channels and DVD players
Wardrobes/closets, balconies, and children's dinnerware

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Spa
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NT$8,663 total

includes taxes & fees

Mar 12 - Mar 13

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Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Electric car charging station on site
Free shopping center shuttle
Free self parking on site
Extended parking on site
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 288 for adults and CNY 144 for children
2 bars/lounges
4 restaurants
A poolside bar
A swim-up bar
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Snack bar/deli

Restaurants on site

Fresh 8
Pearl Chinese Restaurant
Sand-Beach Grill
Sofia-Italian Restaurant

Things to do

18-hole adjacent golf course
24-hour gym
5 outdoor pools
Arcade/game room
Bicycle rentals
Children's pool
Fishing
Free children's club
Full-service spa
Outdoor pickleball court
Outdoor tennis court
Piano
Playground
Sauna
Shopping mall
Steam room
Tennis lessons
TV in common areas
Volleyball
Yoga classes

Family friendly

5 outdoor pools
Arcade/game room
Art supplies
Baby bath
Baby toys
Beach toys
Children's dinnerware
Children's games
Children's pool
Children's toys
Dining table
DVD player
Free children's club
Grocery/convenience store
High chair
In-room babysitting (surcharge)
In-room crib
Playground
Pool toys
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Stroller
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Lockers
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
Conference center (1,701 square feet of space)
Meeting rooms

Outdoors

Barbecue grill
Free pool cabanas
Garden
On the bay
On the beach
Pool loungers
Pool umbrellas
Terrace

Full-service spa

10 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Assistive listening devices in meeting rooms
Elevator
Grab bar in bathtub
Grab bar near toilet
Hardwood flooring in room
Height-adjustable showerhead
In-room roll-in shower
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Portable bathtub seat
Thin carpet in room
Tile flooring in room
Transfer shower
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

3 buildings
7 floors
Art Deco architecture
At least 80% lighting from LEDs
Banquet hall
Biodegradable drinking straws available
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Rooftop garden
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Frette Italian sheets
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Bathrobes
Bidet
Children's slippers
Deep soaking bathtub
Designer toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower
Slippers
Towels provided

Entertainment

DVD player
iPod dock
LCD TV with premium satellite channels
Pay movies

Food and drink

24-hour room service
Coffee/tea maker
Dining table
Electric kettle
Free bottled water
Meal delivery service
Minibar

More

Access via exterior corridors
Air conditioning (climate-controlled)
Ceiling fan
Connecting rooms available
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property offers shuttle service to and from Sanya Begonia Bay Internation Shopping Centre with required 24-hour advance notice during scheduled hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for CNY 525.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately CNY 288 for adults and CNY 144 for children
Rollaway bed fee: CNY 525.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses solar energy

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ritz-Carlton Hotel Sanya

Ritz-Carlton Sanya

Sanya Ritz-Carlton

Ritz Carlton Hotel Sanya

Ritz Sanya

The Ritz-Carlton Sanya Yalong Bay Hainan

Ritz-Carlton Sanya Yalong Bay Hotel

Ritz-Carlton Sanya Yalong Bay

The Ritz Carlton Sanya, Yalong

The Ritz-Carlton Sanya, Yalong Bay Hotel

The Ritz-Carlton Sanya, Yalong Bay Sanya

The Ritz-Carlton Sanya, Yalong Bay Hotel Sanya

Frequently asked questions

Does The Ritz-Carlton Sanya, Yalong Bay have a pool?

Yes, this property has 5 outdoor pools and a children's pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at The Ritz-Carlton Sanya, Yalong Bay?

As of 2026/3/6, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Sanya, Yalong Bay on 2026/3/23 start from NT$7,816, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Sanya, Yalong Bay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton Sanya, Yalong Bay?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton Sanya, Yalong Bay?

Check-out is at noon.

Where is The Ritz-Carlton Sanya, Yalong Bay located?

Located in Jiyang District, this beachfront hotel is next to a golf course, 2.3 mi (3.7 km) from Yalong Bay, and within 6 mi (10 km) of Yalong Bay Tropical Paradise Forest Park and Sun Bay. Dadonghai Beach and Dadong Sea are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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The Ritz-Carlton Sanya, Yalong Bay Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

8.8

Staff & service

8.8

Property conditions & facilities

8/10 Good

Adam

2026/1/21

Nice beach and facilities

Stayed 2 nights in Jan 2026

8/10 Good

Adam

2026/1/21

Liked: Cleanliness, staff & service, amenities

Nice beach. Good spacious hotel in general but rooms need renovation. A bit tired looking. Great breakfast buffet and friendly staff.

Stayed 1 night in Jan 2026

6/10 Okay

Oleg

2024/10/3

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hard to find somebody who speaks English. Beach is all rocks have to go other hotels to swim. Dinning is limited.

Stayed 7 nights in Sep 2024

6/10 Okay

BAR

2024/4/11

Disliked: Property conditions & facilities, room comfort

Old and Outdated Resort

the Hotel is very large and lacks a feeling of Luxury or intimacy; Stuff and undertrained, English is hardly spoken, and consumption is outrageously expansive; overall it is an OK hotel but would need a deep renovation and review of conditions and services; i would not recommend this hotel

Stayed 1 night in Apr 2024

6/10 Okay

Malmgren

2023/12/15

Liked: Cleanliness, property conditions & facilities, room comfort

It’s fine, but not good

Very long check in time, overall understaffed hotel during holiday season

Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveler

2021/4/14

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

Very nice hotel

Stayed 1 night in Apr 2021

10/10 Excellent

Maribel

2021/1/4

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great property, enjoyed out door restaurant by the beach and the great acoustic guitarist and singer.

Stayed 6 nights in Dec 2020

10/10 Excellent

Daniel

2020/8/7

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Die Mitarbeiter waren sehr freundlich und Hilfsbereit. Das Hotel ist sehr schön aber es sind schon ein paar Renovation notwendig. Z.B. bei den Pools funktionieren nur wenige Massagedüsen. Das Essen wiederum war sehr gut und auch die Auswahl an Morgenbuffet gross.

Stayed 6 nights in Jul 2020

2/10 Terrible

JIE

2020/8/4

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst hotel

This is the worst hotel I have ever stayed in

Stayed 1 night in Jul 2020

4/10 Poor

Grainne

2020/7/16

Liked: Cleanliness, property conditions & facilities

The hotel’s architecture, the landscaping , the pool, the spa, the food and the cleanliness are all great, but the service is the poorest I have ever experienced at a Ritz-Carlton property. The staff are truly lovely and very hard working, but their training is clearly lacking, procedures are haphazard and the property is not led well by the GM. I had to make many, many complaints - handled well by the F&B manager, Fethi and the Hosptality manager, Elaine (she is AMAZING and without her personal intervention and incredible support, we would have left after the first couple of days), but the despite this, did not see the GM at all, not once, around the property. In the end, I made an appointment to see him and he didn’t turn up for the appointment! He did apologize for not coming, claiming he had been at another appointment that over ran, but that sort of poor management, attention to detail and downright rudeness is a clear example of all that is wrong with his hotel. I would never stay there again and indeed, am reconsidering my 20 years of loyalty to Ritz-Carlton properties. A bitterly, bitterly disappointing trip.

Stayed 10 nights in Jul 2020

6/10 Okay

Verified traveler

2020/1/7

Disliked: Amenities, property conditions & facilities

Expected better for a ritz Carlton. Breakfast was good with tons of selection. That was the best part. Toilet sink shower clogs and slow draining. Broken outlets. Carpet smells like mildew. Pool was nice

Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

2019/12/29

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

we felt welcomed at Ritz. Our room was clean and comfortable, carefully taken care of by Chen Dan Dan. Our three year old boy had great time at the kids club and swimming pools. Many kids friendly activities during our stay (Christmas ). Check in and check out was easy with Zhang Wen's help.

Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

2019/11/20

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We were not happy with the balcony with a wall which was blocking the beautiful view.

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveler

2019/11/8

Liked: Cleanliness

Disliked: Staff & service, amenities

I would say overall the property is beautiful. Where the property falls apart is the language. Language/mass confusion was a common theme. Being from Canada and traveling in China I’ve come to expect language barriers. But I have yet to see a situation so poorly handled like this property. Starting with arrival. A room was booked online as a resort view. However the hotel said to them, that qualified as a garden view. To me that makes no sense. Moving forward. The luggage was to be brought up to the room upon check in. The bags never came, we called down and they had no idea what luggage even meant. After further explanation, luggage was understood and an hour later the bags showed up. Adding insult to injury, the phone range 3 times after stating that they needed a luggage number. At this point the phone ringing woke up our infant child over and over after a long day of flying this was not great. Explaining that the luggage had arrived and the luggage number was no longer necessary the calling finally subsided. Next: room service was ordered, again a process considering no one spoke enough English to even process what a a chicken club sandwich was. Which to me just doesn't make sense. Considering the menu is in English, you’d hope at minimum someone could understand enough to just put an order in. Sadly the food showed up cold, and late. The order was incorrect. Additionally the air conditioning did not work. Entire stay was an over heated mass mis-communication of a stay.

Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveler

2019/7/2

Liked: Cleanliness, property conditions & facilities

This is a very beautiful resort. I loved the food in the Sand Restaurant. In the morning i had to wait up to half an hour to get seated for breakfast. That is not what I would expect from a Ritz Carlton. The pools are very nice, however the massage jets don’t work. The evenings are rather boring. Besides a DJ there is nothing going on. The SPA center is gorgeous.

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

2019/6/27

Liked: Staff & service, amenities, property conditions & facilities

Overall good, service met expectation, value over money

Stayed 3 nights in Jun 2019

10/10 Excellent

Roberta

2019/6/11

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Ritz

Fantastic hotel. Rooms were huge and beautiful with great amenities. Breakfast went on and on - it was amazing. Several pools allowed privacy- beach was clean, water was great. My only complaint is that the restaurants at the Ritz were crazy expensive and better to go into town for dinner.

Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

2019/5/31

Liked: Cleanliness, staff & service, room comfort

Air conditioner is not cool in many rooms. Need to be improved! Nice view, comfort and relax!

Stayed 2 nights in May 2019

10/10 Excellent

Philippe

2019/5/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

RAS doc

Exceptionnel Rien à dire

Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

2019/4/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sanctuary in Sanya

The hotel is beautiful. The design blends with the beautiful grounds and pools. There are several restaurant options, including a delicious Italian restaurant. The spa facilities were extensive and elegant. The rooms are spacious. The staff was helpful. English speakers among the staff were few but between hand signals, smiles and Google translates we navigated our way through well. Signage and menus are in Chinese and English. The resort does cater to families so be prepared for lots of little ones. That said, it did not affect our adult get away. There are lots of areas and activities that cater to families which allows adults to get away and enjoy quiet areas. It is a beautiful resort in a peaceful, scenic location. Definitely a “yes” if you find yourself in this beautiful corner of the world.

Stayed 4 nights in Apr 2019

6/10 Okay

Tracy

2019/4/18

Liked: Cleanliness, staff & service

一般般，有點舊，二千多一晚不是很值

Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

2019/1/14

Liked: Property conditions & facilities, room comfort

Disliked: Staff & service

not romantic service

The hotel will say your room is not available and up sell you to pay more in order for you to be able to check in

Stayed 1 night in Jan 2019

10/10 Excellent

briendle

2018/11/20

Fabulous property. Friendly staff. Hoss Vetry, Property Vice President is affable and very accommodating. A picturesque oasis only a short distance from the hustle bustle city.

Stayed 1 night in Nov 2018

10/10 Excellent

Michael, Hong Kong

2018/11/4

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel and staff. Couldn’t have asked for more. Perfect if you’re after a resort holiday.

Stayed 2 nights in Nov 2018

8/10 Good

TONG

2018/10/2

Liked: Cleanliness, staff & service, property conditions & facilities

房间隔音很差

酒店服务很好，地理位置也很好，但是自有沙滩太小。定的海景房，看海感受很一般。新翻新的房间虽然装修还不错，但是隔音太差，隔壁小孩打闹的声音十分清晰刺耳。酒店自助餐一开始觉得不划算，但后来去了海棠湾几家酒店自助餐之后，觉得丽思卡尔顿的自助餐是三亚酒店综合最好的。

Stayed 2 nights in Sep 2018

The Ritz-Carlton Sanya, Yalong Bay

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