Terrace/patio

Reviews of Hampton by Hilton Santo Domingo Airport

3.5 out of 5
Hampton by Hilton Santo Domingo Airport
Avenida Las Américas, Km27, Boca Chica

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 1006 reviews" "
Rating 8 - Good. 276 out of 1006 reviews" "
Rating 6 - Okay. 64 out of 1006 reviews" "
Rating 4 - Poor. 20 out of 1006 reviews" "
Rating 2 - Terrible. 26 out of 1006 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Safe stay
Stayed 1 night in Apr 2024

8/10 Good

Mathe, Chattanooga

Liked: Amenities
My room had a problem with the hot small fridge and the toilet fluh. This was fixed in next 30 minutes. If you have a room on west side of the hotel, when you have a look thru the window it's all a mess as it's a landfill with a lot of trash bags 🎒 which is not the really Hampton by Hilton Standard as I know.
Stayed 2 nights in May 2024
Response from Odalis Guzmán on 2024/5/12
Mathe, thank you so much for your visit, for the time taken to share your important insights and experience while staying at our hotel. We look forward to welcoming you back in the near future.

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
This is very convenient to the Santo Domingo airport. It effectively replicates the experience of a Hampton Inn in the U.S. - somewhat pricey, predictable, car dependent, and having minimal connection to its location, One practical problem is that the air conditioning was out of control to the cold side. The only way to obtain a reasonable room temperature was to turn off the Heat/air system altogether, and briefly turn it back on whenever the room became too hot and humid.
Stayed 1 night in Apr 2024
Response from Odalis Guzman on 2024/5/8
David, we greatly value and appreciate your visit and time taken to share your important insight and feedbacks regarding your stay at our property. We look forward to welcoming you back soon in the nearing future.

10/10 Excellent

edy

Good stay
Stayed 1 night in Mar 2024
Response from Odalis Guzmán on 2024/5/5
Edy, thank you so much for your visit and preference to stay at our hotel, for the time taken to share your experience and important feedbacks with us.We look forward to welcoming you back soon.

10/10 Excellent

Ramon, Corona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from Odalis Guzmán on 2024/5/12
Ramón, thank you so much for your visit and time taken to share your experience with us. We are glad to know you had a pleasant stay with us. Please be back soon.

8/10 Good

Mmeyeneabasi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located pretty close to the airport. The rooms aww a bit small and there’s no room service. Otherwise staff were nice and accommodated a to go breakfast before my really early flight which was quite nice of them.
Stayed 1 night in May 2024
Response from Odalis Guzmán on 2024/5/5
Mmeyeneabasi, thank you so for your visit and preference to choose our hotel for your stay, for the time taken to share your insights and experience.we look forward to welcoming you back soon.

10/10 Excellent

Victor, Minden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in May 2024
Response from Odalis Guzmán on 2024/5/4
Víctor, thank you for your visit and time taken to share your experience and insights of your recent stay with us, we are happy to know you had a pleasant stay with us. Please allow us to accommodate you back in the nearing future.

10/10 Excellent

Victor m

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Apr 2024
Response from Odalis Guzman on 2024/5/2
Victor, your visit is very important to us, we greatly value and appreciate the time that you have taken to share your experience and important feedbacks related to your recent stay with us .We would like to welcome you back in the nearing future.

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was very nice clean close to the airport only stayed the night food was good
Stayed 1 night in Apr 2024
Response from Odalis Guzman on 2024/4/29
Charles, your visit and time taken to share your experience and feedbacks related to yor recent stay with us is very important to us, thank you so much. We look forward to welcoming you back soon.

10/10 Excellent

jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient close to the airport
Stayed 1 night in Apr 2024
Response from Odalis Guzman on 2024/4/28
Jeannette, thank you so much for your visit and time taken to let us know about your recent experience ata our hotel, your feedbacks are very important to us. Please allow us to welcome you back soon.

8/10 Good

Wilfredo, Bayamon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Odalis Guzmán on 2024/4/29
Wilfredo, valoramos el tiempo tomado para compartirnos su experiencia y comentarios relativos a su pasada estadía en nuestro hotel, son de mucha importancia para nosotros. Agradecemos su visita y preferencia, esperamos poder tener la oportunidad de darle la bienvenida nueva vez en el futuro próximo.

10/10 Excellent

fremeris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue is the food they need food service 24/7
Stayed 1 night in Apr 2024
Response from Odalis Guzman on 2024/4/26
Fremeris,thank you so much for your visit and time taken to share your feedbacks with us. Please allow us to accomodate you back in the nearing future.

4/10 Poor

Gurnell

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I did feel kind of safe and the property I just felt property was kind of secluded. The staff was helpful. I would stay at that hotel again.
Stayed 1 night in Apr 2024
Response from Odalis Guzman on 2024/4/24
Gurnell, we value your visit and time taken to share your insights and experience with us, your comments are very important to us. We would like to welcome you nack in the nearing future.

4/10 Poor

Sherliz

Stayed 1 night in Apr 2024
Response from Odalis Guzmán on 2024/5/12
Sherliz, we thank you so much for your visit and preference, your insights and feedbacks are very appreciated, we would have liked to have more details of your experience. We look forward to welcoming you back in the nearing future.

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really clean and the service super good.
Stayed 1 night in Apr 2024
Response from Odalis Guzman on 2024/4/15
Ana, thank you so much for your visit and preference to stay with us, for the time taken to share your important feedbacks with us. Pleas ealloa us to accomodate you back in the nearing future.

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from Odalis Guzman on 2024/4/14
Whitney, we greatly value and appreciate your visit and preference to choose our hotel for your stay, the time taken to share your important feedbacks with us.Please allow us to accomodate you back in the nearing future.

10/10 Excellent

GEIMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Odalis Guzmán on 2024/4/14
GEIMA, thank you so much for your visit and preference to stay with us , for the time taken to share your appreciation of our services. We look forward to welcoming you back soon.

10/10 Excellent

Jhnelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Hampton after a long flight! Staff was flexible with check out, the breakfast buffet had ample selection, and the on site restaurant was convenient. Would stay again!
Stayed 1 night in Apr 2024
Response from Odalis Guzman on 2024/4/13
Jhnelle,please allow us to offer you our accomodations services and accomodate you back in your next trip. We are happy to know you had a pleasant stay at our hotel, we value and appreciate the time taken to share your insights and important feedfacks with us. Thank you for your loyalty.

8/10 Good

Judith

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The open plan dining area made it very difficult to avoid boisterous family on table on opposite side of room
Stayed 1 night in Apr 2024
Response from Odalis Guzman on 2024/4/12
Judith, we greatly value and appreciate your visit and time taken to share your valuable comments and feedbacks related to your last stay at our hotel. We look forward to welcoming you back soon.

10/10 Excellent

Axel

Stayed 1 night in Apr 2024
Response from Odalis Guzman on 2024/5/2
Axel, tahnk you so muc for your visit, we greatly value and appreciate the time that you have taken to share your experience and important feedbacks related to your recent stay with us . Please allow us to accomodate you back in the nearing future.

8/10 Good

alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy taxi service pleasant employees and very helpful
Stayed 1 night in Apr 2024
Response from Odalis Guzman on 2024/4/12
Alexandra, thank you very much for your visit and preference by choosing our hotel for your stay in Santo Domingo, for the time taken to share your insights and feedbacks. Looking forward to welcoming you back soon.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport, very convenient
Stayed 1 night in Apr 2024
Response from Odalis Guzmán on 2024/4/7
John, we greatly value and appreciate your visit and time taken ton share your impressions and insights with us. We would like to welcome you back in the nearing future. Once again, thank you for your loyalty.

10/10 Excellent

ANDRE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Odalis Guzmán on 2024/4/8
ANDRE ,agradecemos y valoramos su preferencia y visita, el tiempo tomado para compartirnos su experiencia e impresiones de su estancia en nuestro hotel. Esperamos poder ofrecerle nuestros servicios de hospedaje en el futuro próximo.

10/10 Excellent

Judith, Southbridge

Nice check in at 3am
Stayed 1 night in Apr 2024
Response from Odalis Guzmán on 2024/4/6
Judith, thank you so much for your preference to stay with us, for the time taken to share with us your experience and impressions.We would like to welcome you back in the nearing future.

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Odalis Guzmán on 2024/4/2
Jamil, thank you so much for your visit and preference to stay with us, for the time taken to let us know about your experience and important feedbacks. We look forward to welcoming you back in the nearing future.

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent services and attention
Stayed 1 night in Mar 2024
Response from Odalis Guzmán on 2024/3/31
Mario, we greatly value and appreciate your visit, preference and loyalty to choose Hilton for your stay. We look forward to welcoming you back soon in the nearing future.

10/10 Excellent

Judith, Southbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived at 3am they were there to greet you
Stayed 1 night in Mar 2024
Response from Odalis Guzmán on 2024/3/30
Judith, we greatly value and appreciate your visit and the time you have taken to share your experience and insights with us. We would like to welcome you back in the nearing future.

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Odalis Guzmán on 2024/3/31
Kris, please allow us to accommodate you back with our lodging services in the nearing future. Thank you so much for your preference and loyalty to choose Hilton for your stay.

6/10 Okay

Mark, Kingston

Traveled with partner
Liked: Cleanliness, staff & service
Slow check in. Staff seem to be on go slow.
Stayed 1 night in Mar 2024
Response from Odalis Guzmán on 2024/3/27
Mark, we greatly value your visit, the time taken to share your experience and important feedbacks related to your recent stay with us. Please allow us to accommodate your back in the nearing future.

10/10 Excellent

Edgar

Stayed 1 night in Mar 2024
Response from Odalis Guzmán on 2024/4/14
Edgar, muchísimas gracias por visitarnos y preferirnos, valoramos el tiempo tomado para dejarnos saber su apreciación de nuestros servicios. Esperemos que regrese prontamente.

10/10 Excellent

Gregoris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet relax place safe
Stayed 1 night in Jan 2024
Response from Odalis Guzmán on 2024/3/25
Gregoris, we thank you so much for your visit and preference to choose our hotel for your stay, for the time taken to share your experience and important feedbacks. We look forward to welcoming you back soon.

10/10 Excellent

Luz, Bronx

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and great customer service
Stayed 1 night in Mar 2024
Response from Odalis Guzmán on 2024/3/24
Luz, we greatly value and appreciate your visit and preference to choose our hotel for your stay in Santo Domingo, for the time taken to share with us your experience and important feedbacks related to your stay with us. Please allow us to accommodate you back in the nearing future.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ROOMS IMPECCABLE, PROXIMITY TO AIRPORT, EMPLOYEE ATTITUDE AND SERVICE, FOOD QUALITY
Stayed 1 night in Mar 2024
Response from Odalis Guzman on 2024/3/19
Carlos, we greatly value and appreciate your preference by choosing our hotel for your stay in Santo Domingo, the time taken to bring to our attention your important feedbacks and insights related to your stay. We look forward to welcoming you back soon in the nearing future.

10/10 Excellent

Winslas

Liked: Cleanliness, staff & service, property conditions & facilities
very friendly and helpful staff
Stayed 1 night in Mar 2024
Response from Odalis Guzmán on 2024/3/20
Winslas, thank you so much for your visit and preference, for the time taken to share your experience and insights with us. Please allow us to accommodate you back soon.

10/10 Excellent

Klinzor

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Mar 2024
Response from Odalis Guzmán on 2024/3/21
Klinzor, we greatly appreciate and value your visit and time taken to let us know about your experience and important feedbacks while staying at our hotel. Please allow us to accommodate you back in the nearing future.

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Close to SDQ
Stayed 1 night in Mar 2024
Response from Odalis Guzmán on 2024/3/13
Douglas, your visit is highly appreciated, the time taken to share your important insights and feedback. We look forward to welcoming you back soon.

10/10 Excellent

kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, comfortable bed, clean and great service
Stayed 1 night in Mar 2024
Response from Odalis Guzman on 2024/3/12
Kayla, we greatly value your visit and preference by choosing our hotel for your stay in Santo Domingo,for taking the time to share your feedbacks and experience with us. Please allow us to accomodate you back in the nearing future.

2/10 Terrible

Jeffrey

Stayed 1 night in Mar 2024
Response from Odalis Guzmán on 2024/3/27
Jeffrey, we thank you so much for your visit and for the time taken to let us know your feedbacks of your stay, we would have liked to have more details of it in order to take the correctives measures. We would like to welcome you back in the nearing future.

10/10 Excellent

Terry

Stayed 1 night in Mar 2024
Response from Odalis Guzmán on 2024/3/27
Terry, thank you so much for your visit and the time taken to score our services. We would like to welcome you back soon.

10/10 Excellent

Ramon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Love it it’s clean and the staff are very friendly will recommend to everyone in to everyone the pool it’s nice the food it’s great the beach just 10 minutes away and the airport it’s also 10 minutes away
Stayed 1 night in Mar 2024
Response from Odalis Guzman on 2024/3/5
Ramon, we greatly thank you for your visit and appreciate the time taken to share your important feedbacks and insights with related to your stay at our hotel. Please allow us to accomodate you back in the nearing future.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Odalis Guzmán on 2024/3/5
Donald, muchísimas gracias por su visita y preferencia, por el tiempo tomado para compartirnos su importante retroalimentación. Esperamos poder darle la bienvenida nueva vez en el futuro próximo.

10/10 Excellent

Juanita, Miami

Stayed 1 night in Mar 2024
Response from Odalis Guzmán on 2024/3/23
Juanita, muchísimas gracias por su visita, por el tiempo que se ha tomado para compartirnos su experiencia e impresiones mientras nos se hospedó con nosotros. Esperamos poder darle la bienvenida nuevamente.

8/10 Good

arlen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern convience of hotels in America but limited amenities in the immediate area.
Stayed 2 nights in Feb 2024
Response from Odalis Guzmán on 2024/2/25
Arlen, we thank you so much for your visit and time taken to share your insights of your experience with us. Please allow us to accommodate you back in the nearing future.

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities
I normally stay here on layover. It’s very convenient,friendly food and beverage staff.
Stayed 1 night in Feb 2024
Response from Odalis Guzmán on 2024/2/25
Chantal, thank you for your vid and preference to stay with us, for the taken to let us know your thoughts and feedbacks about your recent stay. We would like to welcome you back soon.

10/10 Excellent

czarina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient near the airport. Hotel itself is very clean and staff were very professional. There is a lot of bags of trash up the street as if someone just dumped it there. Overall my stay was positive for 1 day
Stayed 1 night in Feb 2024
Response from Odalis Guzmán on 2024/2/25
Czarina, thank you for choosing our hotel for your stay in Santo Domingo, we greatly appreciate and value the time taken to share with us your important experience and feedbacks. We look forward to welcoming you back soon.

10/10 Excellent

ROBINSON

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are rally friendly and above all availability to help, I want to said thanks all them specially Luis, Vítor and breakfast personal, you are amazing. It’s my second time stay there. Houkeping oh my God rally attentive. Thanks guys.
Stayed 3 nights in Feb 2024
Response from Odalis Guzman on 2024/2/15
Robinson, thank you so much for your visit and preference to stay with us, for the time taken to share your important insights and comments, we are glad to know that you had a pleasant stay, we are sharing with our team your compliments with special emphasis on Luis, Victor and the Housekeeping team. We look forward to have the opportunity to welcome you bakc in the nearing future.

10/10 Excellent

Oliver Baumeister von

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport hotel, brand new!
Stayed 1 night in Feb 2024
Response from Odalis Guzmán on 2024/2/14
Oliver, thank you so much for your visit and time taken to share with us your experience and important insights of your stay. We greatly value your feedbacks. We look forward to welcoming you back soon.

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
The hotel accepted my very late check in without any issue. In the morning Rances went out of his way to find me a taxi for very reasonable price for almost the whole day. Thanks Rances.breakfast was very good. It's a typical contential breakfast. Their coffee was excellent.
Stayed 1 night in Feb 2024
Response from Odalis Guzman on 2024/2/13
Suresh, we greatly value and appreciate your visit and preference to stay with us. We are happy to know you had a pleasant stay at our hotel, we are sharing with Rances and our team member your mentioning if the your experience. Please alloa us to accomodate you back in the nearing future.

10/10 Excellent

Deborah

Stayed 1 night in Feb 2024
Response from Odalis Guzmán on 2024/3/21
Deborah, muchísimas gracias por su visita y preferencia al elegirnos para su estancia en la ciudad de Santo Domingo, por el tiempo tomado para compartirnos su retroalimentación. Deseamos poder darle la bienvenida nueva vez.?

10/10 Excellent

Carlos, Navarre

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all is ok
Stayed 2 nights in Feb 2024
Response from Odalis Guzman on 2024/2/9
Carlos, thank you so much your visit and time to let us know your experience and insghts. Please allow us to accomodate you bacl in the nearing future.