A shopping mall on site, dry cleaning/laundry services, and a gym are just a few of the amenities provided at Hotel HW Libertad. In addition to a conference center, guests can connect to free in-room WiFi.
Located in Downtown Santiago neighborhood, Hotel HW Libertad is connected to the convention center. Travelers who have shopping on the agenda can visit Costanera Center and Parque Arauco Mall. Looking to enjoy an event or a game while in town? See what's happening at Movistar Arena or Hipodromo Chile. Visit our Santiago travel guide
22 Libertad, Santiago, Región Metropolitana
What's nearby
University of Santiago-Chile
6 min walk - 0.6 km
Museum of Memory and Human Rights
14 min walk - 1.2 km
Movistar Arena
4 min drive - 2.3 km
Palacio de la Moneda
5 min drive - 2.7 km
O'Higgins Park
4 min drive - 1.9 km
Getting around
Latin American Union Station
3 min walk
Santiago Central Station
10 min walk
Santiago Intl. Airport (SCL)
20 min drive
Restaurants
Shu Xiang
2 min walk
El Danes
5 min walk
Burdeos Restobar
4 min walk
多味麵館
5 min walk
Oishi
4 min walk
About this property
Hotel HW Libertad
Hotel near Costanera Center
You can look forward to a shopping mall on site, dry cleaning/laundry services, and a gym at Hotel HW Libertad. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center.
You'll also find perks like:
Free self parking
A front-desk safe, smoke-free premises, and an elevator
A 24-hour front desk, a banquet hall, and a vending machine
Room features
All 86 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
Recycling and LED light bulbs
Accessible tubs and lowered electrical outlets
Flat-screen TVs with cable channels
Daily housekeeping and phones
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Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Onsite parking available only on request
Free secured, covered self parking on site
Wheelchair-accessible parking and van parking available
Things to do
Gym
Shopping mall
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Safe at front desk
Vending machine
Guest services
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Proposal/romance packages
Business services
4 meeting rooms
Conference center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
Accessible bathtub
Elevator (31 inch wide door)
Low-height electrical outlets in bathroom
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchairs on site
More
1 building
4 floors
Banquet hall
Built in 2018
Smoking not allowed
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
More
Air conditioning
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
He Wang Hotel Hotel
He Wang Hotel Santiago
He Wang Hotel Hotel Santiago
Frequently asked questions
Is Hotel HW Libertad pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Hotel HW Libertad?
As of 2026/3/19, prices found for a 1-night stay for 2 adults at Hotel HW Libertad on 2026/3/22 start from NT$1,947, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel HW Libertad?
Check-in start time: 3:00 PM; Check-in end time: anytime.
What time is check-out at Hotel HW Libertad?
Check-out is at 11:00 AM.
Where is Hotel HW Libertad located?
Located in Downtown Santiago, this hotel is within a 15-minute walk of University of Santiago-Chile and Parque Quinta Normal. Plaza Brasil and Centro Cultural Matucana 100 are also within 1 mi (2 km). Latin American Union Station is only a 3-minute walk and Republica Station is 7 minutes.
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Reviews
Hotel HW Libertad Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
7.6
Amenities
9.0
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 93 out of 166 reviews
10 - Excellent
93
Rating 8 - Good. 49 out of 166 reviews
8 - Good
49
Rating 6 - Okay. 10 out of 166 reviews
6 - Okay
10
Rating 4 - Poor. 10 out of 166 reviews
4 - Poor
10
Rating 2 - Terrible. 4 out of 166 reviews
2 - Terrible
4
Reviews
Verified
10/10 Excellent
Justin
2025/12/8
Liked: Cleanliness, staff & service, amenities
The room was very clean! The staff was so helpful to anything we needed even helping us in anyway they could even when we had problems. Excellent breakfast! Good food at restaurant for dinner and the bar. The waiters and waitresses were great also. I highly recommend this hotel!!!
Overall our hotel stay went well enough. Room was spacious and clean with good hot water for showers. Beds were small but comfortable. Small shops and restaurants are just around corner for convenient quick snacks and fast food.
Li
Stayed 1 night in Oct 2024
Verified
6/10 Okay
Ashot
2024/10/17
Liked: Staff & service
If the room had provided us with facial tissues, tea and coffee bags, and a mirror in the hallway, I would have evaluated it as good. The area was shabby (“old town”) and noisy in late evenings. However, great breakfast, helpful and responsive staff, cosy and clean room in spite of cracked walls, nice view of surroundings.
Ashot
Stayed 3 nights in Oct 2024
Verified
6/10 Okay
Leslie
2025/11/25
Disliked: Amenities
Can be a really nice hotel with some upkeep. The room I stayed in could use some new paint and corking in the bathroom. The TV in the room was too small and didn’t have local channels to view. My Netflix did not work due to my subscription plan so I had to resort to just watching videos on YouTube whenever I was in the room. The neighborhood is of the locals (lower & middle class) I didn’t feel unsafe maybe because I’m from NYC lol There was breakfast every morning which included 2 different types of eggs, breads, cheeses, meats, danishes/donuts/cakes, fruits & coffee / teas. The hot tub would’ve been a great touch if it was working. The outdoor sitting / smoking area is nice, comfortable & has a nice view of the mountains. The staff were nice. There’s no iron in the room but you can ask the front desk for one to use (no board). Bring an adapter to charge your phones / cameras, the rooms are not equipped with an USB outlet, will need the euro adapter. The bus and train station is around the corner from the hotel & there are a few local restaurants & bodegas in walking distance. There is also shopping & malls close by.
Look for High Wellness HW name on 2828 Romero Street. Libertad name is not visible at street level. Get on elevator on ground floor go to third floor (Button 3 in elevator needs label indicating Hotel). Hotel check-in lobby is on third floor.
I had a wonderful 3 night stay here. It was soo quiet and peaceful. Every afternoon I would open the window and enjoy the sun and nice breeze. The bed was very comfortable and great hot shower. The room was big and clean and the breakfast nice. Staff was excellent. I would stay here again and again! Thanks so much!
Good location to Metro station and supermarket. Three minutes walk only. Staff were very nice and helpful. Breakfast was great. Neighborhood seems fine, there is pharmacy in the building, also an authentic Chinese Restaurant in the building as well. Overall, great experience.
A little hard to find and neighborhood was ok but maybe not at night. We weren’t informed that the breakfast was complimentary. Appreciated getting a plug adapter from reception.
My stay at this hotel was extremely disappointing for several reasons.
First, the room was absurdly small, leaving barely enough space to move around. To make matters worse, the air conditioning remote didn’t work, preventing me from adjusting the swing settings. The room had an awful odour and desperately needed air circulation, but the air conditioning made the tiny space unbearably cold within minutes, even at a standard setting of 24–25 degrees. This left me with two unpleasant choices: endure the horrible smell all night or freeze. Unfortunately, I caught a cold due to the cold temperature.
The noise from the lift was another major issue. I could hear it clearly from inside my room throughout the night, making it nearly impossible to get any sleep.
The bathroom facilities were inadequate and unhygienic. They provided just one tiny bar of soap to be shared between the sink and shower—absolutely unacceptable. Additionally, there was no shampoo provided, which is a basic amenity in any hotel.
The check-in process was shockingly slow. Despite having two staff members at the reception, it took nearly 20 minutes to process just two check-ins before it was my turn.
The worst part of my experience was dealing with an incredibly rude and unprofessional staff member during check-in. This arrogant older man made the process unnecessarily complicated, even though I had completed all the steps online and prepaid for my stay. He insisted that I fill out all my details on a piece
O hotel tem quartos amplos e confortáveis. Precisa melhorar um pouco a limpeza, pois havia sujeira no chão.
Eimar
Stayed 1 night in Nov 2025
Verified
6/10 Okay
kwanhee
2025/11/26
산티아고 공항에서 호텔까지 대중교통이 편해요
kwanhee
Stayed 1 night in Nov 2025
Verified
6/10 Okay
Camilla
2025/11/22
Disliked: Amenities
Et meget slidt hotel. Okay morgenmad. Der manglede lidt til morgenmaden, da vi kom derned sent. Ret ærgerligt. Men ellers fint nok hotel.
Camilla
Stayed 1 night in Nov 2025
Verified
6/10 Okay
josmy
2025/11/14
Liked: Amenities
Disliked: Property conditions & facilities
There was flies in the room, the 2 days i was there. Yes the window was closed. The noise from the gym on the 2nd floor was heard on tje 6th floor from 6am until 10pm extremely annoying.