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Platino Hotel & Casino

3.0 star property
Colonial hotel with a casino and free breakfast

Choose dates to view prices

Platino Hotel & Casino, in Santiago's heart, offers a continental breakfast and international dining at BarRocko. Guests love the helpful staff, on-site casino, free in-room WiFi, and coffee shop. The property also hosts concerts and live shows for extra entertainment.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Private bathroom
  • 30 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Superior Room

Executive Superior Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Superior Room

8.4 out of 10
Very good
(42 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 24 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Room

Executive Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Deluxe Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 22 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Deluxe

Junior Suite Deluxe | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Deluxe

8.0 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 32 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031

What's nearby

  • Monument to the Heroes of the Restoration - 14 min walk - 1.2 km
  • Bella Terra Mall - 2 min drive - 2.1 km
  • Historic San Luis Fort Museum - 3 min drive - 1.9 km
  • Catedral de Santiago - 4 min drive - 2.2 km
  • Hermanos Patino Bridge - 4 min drive - 2.5 km

Getting around

  • Cibao Intl. Airport (STI) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Square One - ‬3 min walk
  • ‪Café Santo Domingo - ‬11 min walk
  • ‪Caña Liquor Store - ‬4 min walk
  • ‪Amigos 24 Horas - ‬14 min walk

About this property

Platino Hotel & Casino

Hotel near Monument to the Heroes of the Restoration
Located close to Catedral de Santiago and Hermanos Patino Bridge, Platino Hotel & Casino provides free continental breakfast, a casino, and a nightclub. For those hoping to try their luck, this hotel boasts amenities like 15 slot machines and 6 casino gaming tables. The on-site international cuisine restaurant, BarRocko, offers breakfast, lunch, and dinner. In addition to concerts and live shows and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Limo/town car service, concierge services, and outdoor furniture
  • A banquet hall, tour/ticket assistance, and 1 meeting room
  • Guest reviews speak highly of the overall value and helpful staff
Room features
All 91 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • LED TVs with cable channels
  • LED light bulbs, refrigerators, and ceiling fans

Similar properties

Exterior
Palmetto Hotel
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
8.2 out of 10, Very Good, 465 reviews
Palmetto Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Restaurants on site

  • BarRocko

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
A car is not required for transportation to and from this property

Property is also known as

Platino Hotel Casino Santiago
Hotel Platino Santiago
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Platino Hotel Casino Santiago de los Caballeros
Platino Casino Santiago de los Caballeros
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Platino Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

Is Platino Hotel & Casino pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Platino Hotel & Casino?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Platino Hotel & Casino?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Does Platino Hotel & Casino provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Platino Hotel & Casino located?

Located in La Zurza, this hotel is 1 mi (1.6 km) from Monument to the Heroes of the Restoration and within 3 mi (5 km) of Catedral de Santiago and Hermanos Patino Bridge. Centro Leon and Estadio Cibao are also within 3 mi (5 km).

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Platino Hotel & Casino Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 528 out of 1002 reviews
Rating 8 - Good. 269 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 49 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

Prytmxie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, it was in a safe place and the staff was very professional and nice.
Stayed 1 night in Oct 2025

10/10 Excellent

Escolatica

Liked: Cleanliness, amenities
Breakfast is very good, great options to choose from. Staff are excellent, amazing service.
Stayed 3 nights in Oct 2025

10/10 Excellent

ruthman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great the staff was very professional and helpful
Stayed 1 night in Oct 2025

6/10 Okay

Nelly

Liked: Cleanliness, amenities, property conditions & facilities
The staff is excellent but room is too small. Easy to find taxi and breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wilson

Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great
Stayed 1 night in Nov 2025

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very helpful, from the parking, the front desk, the restaurant. The room is small but clean, enough for me and my wife. The bed and pillows were find and an extra blanket was available there at the room, there is also a safe in the room for valuables.
Stayed 1 night in Nov 2025

10/10 Excellent

GILBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean Hotel Very welcoming and professional Staff Like It
Stayed 1 night in Aug 2025

8/10 Good

MARGARITA

Liked: Staff & service
The breakfast was very good, but the property is surrounded by very noisy area.
Stayed 4 nights in Oct 2025

8/10 Good

Yaneyris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was good, very easy to the city and the monument of Santiago, near restaurants
Stayed 1 night in Aug 2025

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Great place very safe and clean. The food and their service is good second time staying there.
Stayed 11 nights in Aug 2025

10/10 Excellent

Ambar

Liked: Cleanliness, staff & service, property conditions & facilities
Like the staff, very kind, helpfull and nice hotel
Stayed 1 night in Jul 2025

8/10 Good

Kevin J

Nice adverage hotel in Santiago! Feels safe and has close access to many amenities. Rooms very clean!
Stayed 1 night in Sep 2025

8/10 Good

Ronald

Liked: Cleanliness
Disliked: Amenities
very convenient location
Stayed 1 night in Aug 2025

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!
Stayed 1 night in Apr 2025

8/10 Good

Fonyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location at an affordable price
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel A.

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located with great historical value.
Stayed 1 night in Jul 2025

10/10 Excellent

Wisly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful to stay at the hotel platino
Stayed 1 night in May 2025

6/10 Okay

Yulissa Colon de Los

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. But really small. At the room 307 At night time you can hear all the noise from outside. The music from the casino. I don't know the other room. The staff were friendly, the breakfast was good, the casino was perfect very clean not cigarette smell at the casino.
Stayed 3 nights in Nov 2025

8/10 Good

Carmelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff ease of check-in bellman assisted with luggage to room and explained amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Samuch

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2025

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience, very polite staff, breakfast a la carta, included every morning, will visit again soon.
Stayed 4 nights in May 2025

8/10 Good

von

Liked: Cleanliness, staff & service
Good service Clean Amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service
Loved how beautiful the patio was
Stayed 4 nights in Jun 2025