Junior Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Reviews of NH Collection Santiago de Compostela

5 out of 5
NH Collection Santiago de Compostela
Avenida do Burgo das Nacions s/n, Santiago de Compostela, La Coruna

Reviews

9.2

Wonderful

Rating 10 - Excellent. 580 out of 857 reviews" "
Rating 8 - Good. 220 out of 857 reviews" "
Rating 6 - Okay. 37 out of 857 reviews" "
Rating 4 - Poor. 13 out of 857 reviews" "
Rating 2 - Terrible. 7 out of 857 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio, Miami Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Loved it!
Stayed 2 nights in Apr 2024

10/10 Excellent

Karen Lynn

Liked: Cleanliness
Stayed 3 nights in Apr 2024

8/10 Good

Danay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel ,las camas un poco incómodas .A pie 15 minutos de la catedral.
Stayed 2 nights in Apr 2024

10/10 Excellent

Crysler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and great staff! Thank you Alicia for helping out our wedding rehearsal!
Stayed 5 nights in Apr 2024
Response from Paloma Ferreiro Guest Relations on 2024/4/25
Dear Crysler.Thank you very much for choosing us, your review and your kind words about us, the NH COLLECTION SANTIAGO.We are really happy to hear that we have exceed your expectations.It has been a pleasure to have been your hosts, we hope to see you again on your next visit to Santiago.A greeting and happy day.

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

Jose

Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Paloma Ferreiro Guest Relations on 2024/4/11
Estimado Jose.Gracias por su comentario sobre su reciente estancia con nosotros. Estamos encantados de que haya disfrutado de su experiencia en nuestro hotel. Apreciamos enormemente sus amables palabras, que por supuesto he transmitido al resto del personal. Sus comentarios son la mejor recompensa y motivación para seguir trabajando en ofrecer experiencias extraordinarias. Agradeciendo vez más su valoración, todo el equipo del NH Collection Santiago queda a su entera disposición y espera darle la bienvenida de nuevo muy pronto. Atentamente,Paloma FerreiroGuest Relations

6/10 Okay

Julissa

Liked: Cleanliness, staff & service
Pretty good but not stellar.
Stayed 2 nights in Mar 2024

10/10 Excellent

Marjory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel, friendly staff excellent spacious room with large comfortable bed and great bathroom. superb dinner and breakfast. An excellent hotel close to Santiago do Compestelo. Highly recommended
Stayed 1 night in Mar 2024
Response from Paloma Ferreiro Guest Relations on 2024/3/29
Dear Margarita , I am delighted that you had a memorable stay with us here at NH Collection Santiago. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team, as well as our breakfast, with a daily seasonal selection of the local products of our amazing region, Galicia. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back.Sincerely,

10/10 Excellent

Salah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is excellent wonderful place for vacation
Stayed 6 nights in Mar 2024
Response from Paloma Ferreiro Guest Relations on 2024/3/12
Dear Salah. Thank you for choosing our hotel and taking the time to share your feedback about your experience with us.We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time.We look forward to welcoming you back to NH Collection Santiago in the near future.Sincerely,Paloma FerreiroGUEST RELATIONS

10/10 Excellent

Eric, MIAMI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms. Close to everything. Helpful staff, they arrange taxi pick up for us, also booked restaurant.
Stayed 1 night in Feb 2024
Response from Guest Relations on 2024/2/21
Dear Eric. Thank you very much for choosing us, your review and your kind words about us, the NH COLLECTION SANTIAGO. It has been a pleasure to have been your hosts, we hope to see you again on your next visit to Santiago and to become your reference hotel in the city. A greeting and happy day. PALOMA FERREIRO GUEST RELATIONS NH Collection Santiago

10/10 Excellent

Migdamaris

Stayed 2 nights in Dec 2023

8/10 Good

Me

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities
Perfección
Stayed 1 night in Nov 2023
Response from Guest relations on 2023/12/5
Muchas gracias por su comentario. Un cordial saludo.

8/10 Good

ELDAS

Traveled with family
Liked: Cleanliness, staff & service
It is a five stars hotel but dated, need renovation for the whole property.
Stayed 4 nights in Nov 2023
Response from Guest relations on 2023/11/22
Dear Eldas, Thank you for taking your time and sharing your experience on Expedia. Kind regards.

8/10 Good

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay with car!
Nice hotel and walking distance to the center but far enough away that's very quite.
Stayed 2 nights in Nov 2023
Response from Guest relations on 2023/11/13
Dear Penny, Thank you for taking your time and sharing your experience.It’s great to hear you enjoyed your stay with us.We are very pleased to know that you like our location, we are just 700 square meters away from the historic center and the cathedral.Our Hotel is situated just outside of the old town, it enabled us to both walk to the center in 10 minutes and drive out to the surrounding areas very easily.We hope to be able to welcome you again sometime in the future.kind regards.Guest relations.

10/10 Excellent

Anatoly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Noelia Pais. Deputy Hotel Manager. on 2023/10/23
Dear Anatoly,Thank you for sharing your experience at NH Collection Santiago. We are so happy to see we have achieved your expectations!Hope we can welcome you back in a near future.Yours sincerely,

8/10 Good

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying here. Love the walk from the Hotel into town. The Breakfast is great and the rooms comfortable.
Stayed 4 nights in Sep 2023
Response from Noelia Pais. Deputy Hotel Manager. on 2023/10/13
Dear Samuel, Thank you for sharing your experience at NH Collection Santiago. We are delighted you have enjoyed your stay with us thanks to our fantastic breakfast buffet and our facilites. Hope we can welcome you back in a near future.Best regards,

2/10 Terrible

Rosemarie

Traveled with group
Disliked: Staff & service, property conditions & facilities
Restaurant and Breakfast was good
Stayed 3 nights in Oct 2023
Response from Noelia Pais. Deputy Hotel Manager. on 2023/10/13
Dear Rosemarie, Thank you for sharing your experience at NH Collection Santiago.We are sorry we could not reach your expectations, even you enjoyed our restaurant and breakfast service.Hope we can welcome you back in a near future. We are sure you will enjoy it!Yours faithfully,

8/10 Good

andrew

Stayed 3 nights in Oct 2023
Response from Noelia Pais. Deputy Hotel Manager. on 2023/10/13
Dear Andrew, Thank you for sharing your experience at NH Collection Santiago. We are happy to see you have enjoyed your stay with us. Hope we can welcome you back in a near future. Best regards,

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff (ex. Elia) was very professional and competent, as well as friendly and caring. Room was spacious and hotel was quiet. Breakfast was outstanding!
Stayed 1 night in Oct 2023
Response from Noelia Pais. Deputy Hotel Manager. on 2023/10/13
Dear Kimberly, Thank you for sharing your experience at NH Collection Santiago. We are so happy to see you have enjoyed your stay with us thanks to our team as well as our fantastic breakfast buffet. We have shared your words with the team, we really appreciate them. Hope we can welcome you back in a near future. Best regards,

10/10 Excellent

MRS MARY L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for sightseeing and relaxing
Close to centre and has pool
Stayed 1 night in Oct 2023
Response from Noelia Pais. Deputy Hotel Manager. on 2023/10/13
Dear Mrs, Mary, Thank you for sharing your experience at NH Collection Santiago. We are delighted to see you have enjoyed your stay with us. As you have said, we are so close to the city centre and offer two pool (one outdoor and one indoor) to enjoy free time as well. Hope we can welcome you back in a near future. Yours faithfully,

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great stay Lovely location - 10 min walk to cathedral etc Service great Staff great Flight not until evening after check out they looked after our bags but could still use facilities pool etc which was a great benefit
Stayed 2 nights in Sep 2023
Response from Marla - Guest Relations. on 2023/9/27
Dear Ms. Alyson,Thank you very much for choosing NH Collection Santiago and we are glad you enjoyed your stay with us and our surroundings.We look forward to having the pleasure of hosting you again at our hotel and to continue creating memorable experiences.We are at your disposal for any future assistance. Kind regards,Marla Hernandez GUEST RELATIONSNH Collection Santiago.

10/10 Excellent

Oswaldo, Miami

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The people in the reception they are not plesent.
Stayed 2 nights in Sep 2023
Response from Marla - Guest Relations. on 2023/9/28
Dear Mr. Oswaldo,Thank you very much for choosing us and for sharing your kind review about us, the NH COLLECTION SANTIAGO, as this helps us to improve our services towards future guests.We know there is nothing like being at home, but we try to make it as close as possible. We hope that in your next stay with us we will have the opportunity to improve in these aspects, exceed your expectations and continue creating unforgettable experiences.Best regards,Marla Hernandez.GUEST RELATIONSNH Collection Santiago.

10/10 Excellent

Sumathi

Stayed 1 night in Sep 2023
Response from Marla - Guest Relations. on 2023/9/27
Dear Sumathi,Thank you very much for choosing NH Collection Santiago and we are glad you enjoyed your stay with us and our surroundings.We look forward to having the pleasure of hosting you again at our hotel and to continue creating memorable experiences.We are at your disposal for any future assistance. Kind regards,Marla Hernandez GUEST RELATIONSNH Collection Santiago.

10/10 Excellent

Luka, Cerkno

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pleasant stay, calm environment, loved the welcome-candy
Stayed 6 nights in Sep 2023
Response from Marla - Guest Relations. on 2023/9/26
Dear Mr. Luka,Thank you very much for choosing NH Collection Santiago and we are glad you enjoyed your stay with us and our surroundings.We look forward to having the pleasure of hosting you again at our hotel and to continue creating memorable experiences.We are at your disposal for any future assistance. Kind regards,Marla Hernandez GUEST RELATIONSNH Collection Santiago.

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel ,, walking distance to the cathedral ,, staff friendly and helpful ,, great clean rooms !!!
Stayed 1 night in Sep 2023
Response from Marla - Guest Relations. on 2023/9/27
Dear Mr. Rogelio,Thank you very much for choosing NH Collection Santiago and we are glad you enjoyed your stay with us and our surroundings.We look forward to having the pleasure of hosting you again at our hotel and to continue creating memorable experiences.We are at your disposal for any future assistance. Kind regards,Marla Hernandez GUEST RELATIONSNH Collection Santiago.

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 10 to 15 minutes walk into the centre of Santiago through the park .
Stayed 3 nights in Sep 2023
Response from Marla - Guest Relations. on 2023/9/27
Dear Ms. Catherine,Thank you very much for choosing us and for sharing your kind review about us, the NH COLLECTION SANTIAGO.We know there is nothing like being at home, but we try to make it as close as possible. We hope that in your next stay with us we will have the opportunity to exceed your expectations and continue creating unforgettable experiences.Best regards,Marla Hernandez.GUEST RELATIONSNH Collection Santiago.

8/10 Good

larry

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and pillows were a nice luxury after many miles of walking The Camino. Lobby bar and breakfast buffet were a plus. Staff were helpful and courteous
Stayed 1 night in Sep 2023
Response from Marla - Guest Relations. on 2023/9/27
Dear Mr. Larry,Thank you very much for choosing NH Collection Santiago and we are glad you enjoyed your stay with us and our surroundings.We look forward to having the pleasure of hosting you again at our hotel and to continue creating memorable experiences.We are at your disposal for any future assistance. Kind regards,Marla Hernandez GUEST RELATIONSNH Collection Santiago.

10/10 Excellent

LIGIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Marla - Guest Relations. on 2023/9/27
Estimada Sra. Ligia,Muchas gracias por escoger el NH COLLECTION SANTIAGO y nos alegra saber que ha disfrutado de su estadía con nosotros. Esperamos tener el placer de en el futuro hospedarle de nuevo en nuestro hotel y seguir creando experiencias memorables.Estamos a su disposición para cualquier futura asistencia. Saludos cordiales,Marla Hernández. GUEST RELATIONSNH Collection Santiago.

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel close to the centre of the vibrant, historical city centre.
Stayed 2 nights in Aug 2023
Response from Guest Relations on 2023/9/8
Dear Christopher, Thank you very much for your kind comment about your stay at the NH Collection Santiago hotel! We are pleased to know that we have met or even exceeded your expectations, highlighting the quiet location of the hotel, just 12/15 minutes walk from the historic center.Kind regards,

10/10 Excellent

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel , best service
Stayed 1 night in Jul 2023

10/10 Excellent

abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service and rooms excellent
Stayed 1 night in Jul 2023

10/10 Excellent

Fernando

Stayed 1 night in Jul 2023
Response from Guest relations. on 2023/10/31
Buenas tardes Fernando.Muchas gracias por su valoración.Esperamos que regrese muy pronto. Un cordial saludo.

10/10 Excellent

Jorge, Miami

Stayed 2 nights in Jul 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Wonderful hotel
Fantastic hotel, great staff, great job
Stayed 1 night in Jul 2023
Response from Guest relations. on 2023/10/31
Dear John, Thank you for taking your time and writing us such an excellent review!It's very nice to know you enjoyed it! We remain at your disposal. Kind regards,

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel. Espacioso, limpio, personal muy atento, restaurante bueno. 🔝
Stayed 1 night in Jul 2023
Response from Guest Relations on 2023/7/10
Estimado Juan, ¡Muchas gracias por su gran comentario acerca de NH Collection Santiago!Trabajamos con el propósito de hacer de su estancia una memorable y nos complace saber que así ha sido. Deseando recibirle de nuevo en su próxima visita a Compostela!Un cordial saludo,

8/10 Good

Paschal

Liked: Cleanliness, staff & service
Wonderful and very helpful staff. Had an incident in the shower be careful very slippy !!! Hotel also very convenient and good breakfast. Main selling point staff !!!
Stayed 2 nights in Jun 2023
Response from Guest Relations on 2023/7/1
Dear Paschal,We appreciate your kind comments about NH Collection Santiago. Our team is at your disposal to make your stay extraordinary. Also, in case of any type of request as non-slip mats, you can always contact 24h reception. Best regards,

10/10 Excellent

Heber

Stayed 3 nights in Jun 2023
Response from Guest Relations on 2023/7/1
Dear Heber, Greetings from Santiago!We appreciate your kind comments about NH Collection Santiago, our purpose is to exceed our customer's expectations and we are glad we did so!We remain at your disposal and hope to welcome you back in the future!Best regards,

4/10 Poor

laura

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the hotel is not in good shpe needs better maitenance
Stayed 1 night in Jun 2023
Response from Guest Relations on 2023/6/13
Dear Laura, We appreciate you sharing your experience at NH Collection Santiago. However, I would like to apologize for not meeting your expectations. As a team our motivation is to welcome you back again in the future, and we will work with that purpose.Kind regards,

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very confortable hotel. Well located closed to Old city
Stayed 1 night in May 2023
Response from Guest Relations on 2023/5/25
Dear Miriam, Thank you very much for sharing your experience at NH Collection Santiago!We are glad you describe the hotel as 'very confortable' and that you liked our location. We are surrounded by nature in a quiet area, just 12 minutes walking to the Cathedral of Santiago de Compostela. Best regards,

10/10 Excellent

Elina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean, comfortable
Stayed 1 night in May 2023
Response from Guest Relations on 2023/5/23
Dear Elina, Thank you for your great valuation about NH Collection Santiago! We are a very spacious and comfortable hotel, located just 12 minutes walking to the Cathedral of Santiago de Compostela. Kind regards,

10/10 Excellent

Rhoda

Stayed 1 night in May 2023
Response from Guest Relations on 2023/6/13
Dear Rhoda, We would like to thank you on behave of the team at the hotel NH Collection Santiago for sharing your opinion with other travelers. Our hotel is located in a very nice area surrounded by nature, just 12 minutes walking to the Cathedral of Santiago de Compostela. The Guest Relations Department remains at your disposal for any further requests or reservations. Best regards,

10/10 Excellent

Thomas

Response from Guest Relations on 2023/6/13
Dear Thomas, Thank you so much for your great valuation about NH Collection Santiago! We are so glad you had a great overall stay and look forward to welcoming you back again.Best regards,

10/10 Excellent

lisa

Stayed 1 night in May 2023
Response from Guest Relations on 2023/5/11
Dear Lisa, We appreciate your valuation about your recent stay at NH Collection Santiago! Our goal is to make the customers feel as close to home as possible. We hope we can welcome you back again at Compostela!Best regards,

10/10 Excellent

FEDERICO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It s a very nice property. Great location, great breakfast, clean room. Nice pool and sauna and hot tube. I enjoy It.
Stayed 2 nights in Apr 2023
Response from Guest Relations on 2023/5/3
Dear Federico, Thank you so much for sharing your experience at the hotel NH Collection Santiago, we are very glad you had a great stay with us!As you mentioned, we count with a great location just 12 minutes walking to the Cathedral of Santiago de Compostela. Best regards,

10/10 Excellent

Rafael

Stayed 1 night in Apr 2023
Response from Guest Relations on 2023/5/1
Estimado Rafael, ¡Muchas gracias por su gran comentario acerca de NH Collection Santiago!El equipo del hotel trabaja con la intención de superar sus expectativas y nos complace saber que así ha sido. Reciba un cordial saludo,

2/10 Terrible

Navalakshan

Stayed 2 nights in Apr 2023
Response from Guest Relations on 2023/4/17
Dear Navalakshan,Thank you for sharing your experience at out hotel. However, we are deeply sorry we did not meet your expectations and we remain at your disposal in case you want to contact Guest Relations department directly. Kind regards,

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paolo on the Reception desk provided exceptional service. He was extremely helpful and kind. We very tired on arrival and he made everything very easy and comfortable for us. We would use the NH collection again because of him.
Stayed 3 nights in Mar 2023
Response from Guest Relations on 2023/4/4
Dear David, Thank you so much for your great comment about NH Collection Santiago!We are very glad you enjoyed your stay at the hotel and that you mentioned our colleague, we will be more than happy to inform him about your comment. Our team is very helpful and always willing to make your stay extraordinary. Best regards,

10/10 Excellent

Rafael

Stayed 1 night in Mar 2023
Response from Guest Relations on 2023/3/31
Dear Rafael, Thank you so much for your great valuation about NH Collection Santiago!At the hotel we count with a variety of facilities like indoor pool or sauna exclusively four our clients.We hope to welcome you back again very soon!Best regards,