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Hotel Açay

3.0 star property
Hotel in Santarém with free breakfast and a 24-hour front desk

Choose dates to view prices

You can look forward to a free breakfast buffet, a garden, and laundry facilities at Hotel Açay. In addition to a conference center and a restaurant, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Laundry
  • Parking included
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

About the neighborhood

Map
Br. 163, Av. Cuibá Nº 2606, canto com Rob, Santarém, Pará, 68040-400

What's nearby

  • Bosque Santa Lucia - 10 min walk - 0.9 km
  • Paraiso Shopping Center - 19 min walk - 1.6 km
  • Port of Santarem - 3 min drive - 3.0 km
  • Municipal market - 3 min drive - 2.6 km
  • Alter do Chao Beach - 44 min drive - 43.1 km

Getting around

  • Santarem (STM-Maestro Wilson Fonseca) - 28 min drive

Restaurants

  • ‪Pizzaria e Lanchonete Aky - ‬16 min walk
  • ‪Pizzaria Napolitana - ‬13 min walk
  • ‪Sombra do Jambeiro - ‬13 min walk
  • ‪canto verde - ‬10 min walk
  • ‪Carne de Sol Cuiabá - ‬4 min walk

About this property

Hotel Açay

Property highlights
At Hotel Açay, you can look forward to a free breakfast buffet, a garden, and laundry facilities. In addition to a conference center and a restaurant, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • An elevator, a 24-hour front desk, and a porter/bellhop
  • Coffee/tea in the lobby, a TV in the lobby, and free newspapers
Room features
All 60 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch LCD TVs with digital channels
  • Refrigerators, daily housekeeping, and phones

Similar properties

Restaurant
Por do Sol Hotel
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 140 reviews
The price is NT$1,568
NT$1,647 total
includes taxes & fees
Dec 16 - Dec 17
Por do Sol Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference center (807 square feet of space)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 9.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
No pets and no service animals are allowed at this property

Property is also known as

Hotel Açay Santarem
Açay Santarem
Hotel Açay Hotel
Hotel Açay Santarém
Hotel Açay Hotel Santarém

Frequently asked questions

Is Hotel Açay pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Açay?

Check-in start time: noon; Check-in end time: 2:30 AM.

What time is check-out at Hotel Açay?

Check-out is at noon.

Where is Hotel Açay located?

Situated in Santarém, this hotel is within 1 mi (2 km) of Bosque Santa Lucia and Paraiso Shopping Center. Municipal market and Santarem's Harbor are also within 2 mi (3 km).

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Hotel Açay Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 39 out of 111 reviews
Rating 8 - Good. 40 out of 111 reviews
Rating 6 - Okay. 18 out of 111 reviews
Rating 4 - Poor. 8 out of 111 reviews
Rating 2 - Terrible. 6 out of 111 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a place near airport with reliable 24 hour front desk, as I was arriving on a late flight. This hotel had that, and service and breakfast was good.
Stayed 1 night in Feb 2025

8/10 Good

joao

Liked: Cleanliness, staff & service, property conditions & facilities
good condition and facilities
Stayed 1 night in Jun 2024

6/10 Okay

Alana

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy, small room. Not very clean
Stayed 1 night in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
All good, but no drinking water in the room or available in the lobby. Instead, you had to buy it from the reception area
Stayed 3 nights in Aug 2024

6/10 Okay

David

Liked: Cleanliness
Disliked: Amenities
No pool. Indifferent staff. Small rooms.
Stayed 1 night in Sep 2022

8/10 Good

Linaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Quartos bons, apenas pequenos e 1 pouco espaço para casais
Stayed 3 nights in May 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tive uma estadia agradável neste hotel. A localização é excelente, com fácil acesso a pontos turísticos, restaurantes e transporte público. Os quartos são confortáveis, limpos e bem equipados, oferecendo um bom nível de privacidade e silêncio para descansar. O atendimento da equipe foi cordial e eficiente, sempre disposta a ajudar com informações e solicitações. O café da manhã foi satisfatório, com variedade e boa qualidade dos alimentos. A estrutura geral do hotel é bem conservada, com áreas comuns organizadas e ambiente acolhedor. O Wi-Fi funcionou adequadamente durante toda a estadia, assim como os demais serviços disponíveis. No geral, recomendo este hotel para quem busca uma opção prática, bem localizada e com bom custo-benefício.
Stayed 3 nights in Apr 2025

6/10 Okay

Larissa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Barulho e cama desconfortável

O hotel parece que não recebe manutenção... O quarto tinha varanda mas a porta não faz isolamento com barulho da rua, ou seja, quase não conseguimos dormir, além disso, ficamos no segundo andar e no andar superior era barulho o dia inteiro. O colchão era tão mole que quando a gente deitava fazia um buraco.
Stayed 5 nights in Dec 2024

10/10 Excellent

Creso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendo

Confortio, limpeza e hospitalidade.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Stayed 1 night in Sep 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima
Stayed 2 nights in Sep 2024

4/10 Poor

Ivan

Disliked: Cleanliness, property conditions & facilities, room comfort

DECEPÇAO

HOTEL MUITO RUIM, QUARTO UMA RATOEIRA DE PEQUENO, O BANHEIRO RIDICULO, FEITO PARA ANAO CAMA PESSIMA
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness

Suportável porque foram apenas dois dias

Boa localização. Muito barulho no quarto por causa do trânsito intenso de carretas e outros até altas horas. Café da manhã sem organização por causa do espaço pequeno.
Stayed 2 nights in Sep 2024

8/10 Good

Sirlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa !
Stayed 2 nights in Aug 2024

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado e o quarto é bem confortável
Stayed 1 night in Jul 2024

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estava ausente: kit de higiene, tolhas de banho para cada hóspede do quarto, sendo que eram 2 e so tinha uma toalha.
Stayed 1 night in Dec 2023

8/10 Good

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com bom custo benefício, em Santarém pra mim é a melhor escolha
Stayed 2 nights in Nov 2023

8/10 Good

leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santarém- Pa

Muito boa para a região e acima de tudo ocorreu tudo na paz graças a Deus.
Stayed 3 nights in Oct 2022

6/10 Okay

ISAPONLIN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Cafe da manhã muito fraco!
Stayed 1 night in Nov 2021

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena !

Otimo custo X benefício.
Stayed 1 night in Oct 2021

4/10 Poor

Thabata Lariza

Disliked: Property conditions & facilities, room comfort

Sejam mais solícitos

Cama de casal era muito pequena. Se assemelhava a uma cama solteirão, e o quarto muito quente, pois a central de ar não funcionava, quarto muito barulhento, nada satisfatório.
Stayed 1 night in May 2021

8/10 Good

Willian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok, apenas o café poderia ter mais variedades. No geral é bom.
Stayed 3 nights in Nov 2020

8/10 Good

Gabriela

Liked: Staff & service, property conditions & facilities, room comfort

Bom custo x benefício

Para quem vai a trabalho, é uma boa opção. O chuveiro é forte, cama confortável. Não tem luxo. Café da manhã é variado, com frutas, pães e bolo.
Stayed 5 nights in Jul 2020

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom café, quarto amplo (215) tudo bem novo.
Stayed 14 nights in Sep 2019

6/10 Okay

Gilmar

Liked: Cleanliness, property conditions & facilities, room comfort

Podem melhorar.

Apena uma noite. Solicitamos quarto silencioso mas infelizmente não fomos atendidos, provavelmente porque adquirimos pela Hoteis.com, pois haviam outros mais silenciosos disponíveis.Trocamos email com o hotel dias antes da viagem, solicitando apoio para transfer aeroporto e cidades vizinhas mas nunca responderam . Como havia aluguel de carro ao lado verifiquei mas acabei fechando com o taxista Maia que está sempre por lá. E foi uma ótima escolha.Conhece toda a região e nos apoiou muito.Nota 10,
Stayed 1 night in Feb 2019