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Soho Boutique Palacio de Pombo

3.0 star property
Hotel with a coffee shop, a short walk to Santander Ferry Terminal

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Photo gallery for Soho Boutique Palacio de Pombo

Experience the classic charm of our elegantly designed lobby, featuring a high ceiling, grand chandelier, and comfortable seating areas.
Stunning staircase with columns and balustrade, flanked by potted plants.
Welcome to SohoBoutique Hotels, featuring a grand arched entrance with a glass door and a charming potted plant.
Enjoy a classic room with a large window, balcony view, and elegant touches.
Relax in this elegantly furnished room with a classic architectural style, featuring a curved sofa, armchairs, and a grand high ceiling with intricate moldings.

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Pet friendly
  • Laundry
  • Breakfast available
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room

Double Room | 1 bedroom, minibar, in-room safe, desk

Double Room

8.6 out of 10
Excellent
(10 reviews)

Highlights

Air conditioning
Heating
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

Highlights

Air conditioning
Heating
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning
Heating
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, desk

Suite

Highlights

Air conditioning
Heating
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

Highlights

Air conditioning
Heating
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Coffee/tea maker
  • Sleeps 3
  • 3 Twin Beds
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About the neighborhood

Map
CALLE MARCELINO SANZ DE SAUTUOLA, 2, Santander, 39003

What's nearby

  • Banco Santander - 2 min walk - 0.2 km
  • Santander Cathedral - 5 min walk - 0.4 km
  • Mercado La Esperanza - 6 min walk - 0.6 km
  • Santander Ferry Terminal - 6 min walk - 0.6 km
  • Palacio de la Magdalena - 8 min drive - 3.8 km

Getting around

  • Santander (YJL-Santander Train Station) - 11 min walk
  • Santander (SDR) - 19 min drive

Restaurants

  • ‪Mercado del Este - ‬1 min walk
  • ‪La Casa del Indiano - ‬2 min walk
  • ‪Blues Cañadio-santander - ‬3 min walk
  • ‪Santa & Co - ‬1 min walk
  • ‪Café de Pombo - ‬2 min walk

About this property

Soho Boutique Palacio de Pombo

Hotel near Santander Ferry Terminal
Soho Boutique Palacio de Pombo provides amenities like a coffee shop/cafe and dry cleaning/laundry services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), a reception hall, and a 24-hour front desk
  • Concierge services, an elevator, and smoke-free premises
  • Tour/ticket assistance and luggage storage
Room features
All 64 rooms boast comforts such as laptop-compatible safes and air conditioning, as well as thoughtful touches like free WiFi and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Travel cribs, coffee/tea makers, and heating

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 8:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A coffee shop/cafe

Family friendly

  • Rollaway/extra bed (surcharge)
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day, plus a one-time cleaning fee of EUR 20
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Pet fee: EUR 10 per pet, per day plus EUR 20 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Soho Palacio Pombo Santander
Soho Boutique Palacio de Pombo Hotel
Soho Boutique Palacio de Pombo Santander
Soho Boutique Palacio de Pombo Hotel Santander

Frequently asked questions

Is Soho Boutique Palacio de Pombo pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 10 per pet, per day. A cleaning fee of EUR 20 also applies. Service animals are exempt from fees.

How much is parking at Soho Boutique Palacio de Pombo ?

Soho Boutique Palacio de Pombo doesn't offer parking.

What time is check-in at Soho Boutique Palacio de Pombo ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Soho Boutique Palacio de Pombo ?

Check-out is at noon.

Where is Soho Boutique Palacio de Pombo located?

Located in Santander City Centre, this hotel is within a 10-minute walk of Casa Pombo and Santander Ferry Terminal. Mercado del Este and Museum of Prehistory and Archaeology of Cantabria are just steps away. Santander (YJL-Santander Train Station) is 11 minutes by foot and Santander Station is 11 minutes.

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Soho Boutique Palacio de Pombo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 40 reviews
Rating 8 - Good. 13 out of 40 reviews
Rating 6 - Okay. 3 out of 40 reviews
Rating 4 - Poor. 1 out of 40 reviews
Rating 2 - Terrible. 2 out of 40 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Joanna

Liked: Cleanliness, amenities, property conditions & facilities
Location, clean, friendly. Please consider having English language News channel
Stayed 10 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent standard of hotel for the price!
Stayed 2 nights in Feb 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in great hotel in santander

Great location dog friendly but don’t have bowls or beds Paid parking available nearby Stored our bikes for us
Stayed 2 nights in Apr 2025

10/10 Excellent

Lasse

Liked: Cleanliness, property conditions & facilities, room comfort

Friendly staff

Vert friendly staff, helt with differens things and breakfast was very nice. Will stay there next time I am in Santander again.
Stayed 2 nights in Mar 2025

4/10 Poor

Luis Rodriguez

Liked: Cleanliness
Disliked: Staff & service
Works around hotel make the stay just unbearable. Staff at check in counter were not helpful at all. Rude at times. And, this is not a 5 star hotel by any means, 4 at best.
Stayed 1 night in Jun 2025

8/10 Good

SUKHJIT

Liked: Staff & service
The reception staff are great, friendly and efficient. The communal spaces are tired and need decorating or at least a deep clean. Our room was lovely and big and relatively newly renovated, again attention to detail on repairs/deep cleaning is needed. Great location.
Stayed 2 nights in Apr 2025

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Santander weekend

Great location, easy parking but expensive, polite, not boutique in any way but nice hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
LOCATION IS PERFECT. BED SIZE VERY GOOD. PILLOWS HARD FOR MY TASTE. BEEN IN OTHER 4 STAR WITH SOFTER PILLOWS. LOVELY PROPERTY OVERALL. NEVERTHELESS FRONT DESK PERSONNEL NEED TO BE MORE RESPONSIVE TO CUSTOMER NEEDS. THEY ALSO NEED TO LAUGHT MORE, TOO SERIOUS. IN ALL HONESTY WE CAME FROM A E STRA HOTEL WHERE THE FRONT DESK GO OVERBOARD TO SATISFY CUSTOMER, THIS IS NOT THE CASE, SEEM THAT THEY CARE LESS. THEY APPEAR NOT KNOWLEDGABLE IN RESTAURANT RECOMMENDATIONS WHEN ASKED. BREAKFAST SERVICE IS MEDIOCRE, YOU HAVE TO GO AFTER THEM WHEN IT IS SUPPOSE TO BE THE OTHER WAY. ALSO THERE IS LACK OF OPTIONS. FRUIT ARE SCARCE. NO DOUBT NEEDS CUSTOMER SERVICE IMPROVEMENT.
Stayed 3 nights in Jul 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and room space
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel, fantastic old building with a lot of character. Rooms are basic but it was very quiet and I had a great sleep. The staff were very polite and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, room a little small
Stayed 1 night in Oct 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay, really helpful reception on arrival, beautiful room and immaculate. Couldn’t fault. Would definitely recommend. Great location if you want to be in and amongst city life and have everything on your doorstep.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Recommend.
Stayed 1 night in Oct 2024

6/10 Okay

Tarsha

Liked: Cleanliness, amenities, property conditions & facilities
The hotel’s location is unbeatable, right in the city center. While there’s no parking, I expected this and rented a spot nearby. I traveled with my dog and enjoyed walking him in nearby garden areas. Breakfast was lovely, with a beautiful setting and friendly staff. The cleaning staff were also great—happy to clean while I walked my dog. However, our stay wasn’t perfect. A guest next door flooded their room, and we were woken early to check ours. While I understand the situation, I was disappointed by the lack of empathy from the staff. Despite the significant disruption—especially with our dog in the room—we were not offered any alternative arrangements, just a few towels placed down. The constant coming and going of police, maintenance, and cleaning staff made it even more stressful. Another issue arose when I asked reception to notify cleaning staff to tidy our room while I was out. Two hours later, they hadn’t been informed, and reception unfairly blamed the cleaners. The room was very small for the price, and the bed wasn’t up to four-star standards. Despite these issues, the exceptional location made up for a lot.

8/10 Good

Jorge Guajardo

Liked: Cleanliness, amenities
Aceptable.
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Stayed 1 night in Apr 2025

6/10 Okay

Mauricio

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Mujer mayor en recepción con trato muy grosero

El hotel súper bonito ! Solo que el trato de una señora mayor en la recepción fue grosero y con poco sentido de servicio! Creo que gente como ella no debería de participar en un hotel tan bonito porque su actitud no es de servicio y hace que la experiencia en su hotel no sea agradable…
Stayed 1 night in Apr 2025

10/10 Excellent

Leire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Hotel céntrico y con encanto en edificio modernista preciosamente reformado, respetando la estructura y belleza de los detalles antiguos. El personal muy amable y la habitación cómoda y limpia.
Stayed 1 night in Apr 2025

10/10 Excellent

Thomas

Stayed 4 nights in Apr 2025

8/10 Good

Gunnar

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy recomendable

Todo estuvo muy bien, el hotel tiene una buena ubicación, las instalaciones están en buen estado, las habitaciones cómodas, limpias y en buenas condiciones. El personal muy amable. El buffet de desayuno bastante Variado. Un detalle que me gustó mucho es que las habitaciones tienen una máquina de café con Varias cápsulas de cortesía. Realmente recomendable!!
Stayed 2 nights in Feb 2025

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

marie-pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

À bientôt !

Très bel établissement, parfaitement placé avec un parking juste à côté. Petit déjeuner très varié. Personnel très sympathique.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024