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NH Ciudad de Santander

3.0 star property
Travelers find a convenient seaside retreat at NH Ciudad de Santander, where morning coffee at the hotel cafe provides perfect fuel for ferry adventures

Choose dates to view prices

Just steps from the Santander Ferry Terminal, this hotel is a practical base for exploring. Guests appreciate the in-room WiFi for planning, the cafe for quick refreshments, and the business center for work. The location consistently earns high marks from previous visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
The current price is NT$2,169
NT$2,386 total
includes taxes & fees
Mar 15 - Mar 16

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Minibar, in-room safe, desk, rollaway beds

Standard Room

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Hair dryer
Bathrobes
Eco-friendly toiletries
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Room (Small)

Minibar, in-room safe, desk, rollaway beds

Room (Small)

Highlights

Air conditioning
TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, rollaway beds

Standard Room (Extra Bed 2 Adults + 1 Child)

Highlights

Air conditioning
Free cribs/infant beds
TV
Pillow menu
Separate bedroom
Shower/tub combination
Private bathroom
Bidet
  • 161 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Room (Extra Bed 3 Adults)

Minibar, in-room safe, desk, rollaway beds

Standard Room (Extra Bed 3 Adults)

Highlights

Air conditioning
Free cribs/infant beds
TV
Pillow menu
Shower/tub combination
Private bathroom
Bidet
Hair dryer
  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
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About the neighborhood

Located near the beach, NH Ciudad de Santander is in La Gándara neighborhood and is connected to the convention center. Palace of Festivals of Cantabria and Museum of Modern and Contemporary Art of Santander and Cantabria are cultural highlights, and some of the area's activities can be experienced at Santander Ferry Terminal and Chico Port. Looking to enjoy an event or a game while in town? See what's going on at El Sardinero Stadium, or consider a night out at Palacio de Exposiciones y Congresos de Santander. Take an opportunity to explore the area for water adventures such as sailing. Visit our Santander travel guide
Map
Paseo Menendez Pelayo, 13-15, Santander, Cantabria, 39006

What's nearby

  • Banco Santander which includes a city and heritage elements
    Banco Santander
    6 min walk - 0.6 km
  • Santander_SantanderFerryTerminal_6163274_08
    Santander Ferry Terminal
    11 min walk - 1.0 km
  • Santander Cathedral featuring heritage architecture
    Santander Cathedral
    11 min walk - 1.0 km
  • Plaza de Canadio
    5 min walk - 0.4 km
  • Chico Port
    6 min walk - 0.6 km

Getting around

  • Santander (YJL-Santander Train Station)
    18 min walk
  • Santander (SDR)
    26 min drive

Restaurants

  • La Mulata
    3 min walk
  • Café Bar El Sol
    2 min walk
  • Casimira
    3 min walk
  • Pizzería Pinocho
    1 min walk
  • Bar Sandoñana
    3 min walk

About this property

NH Ciudad de Santander

Hotel near Santander Ferry Terminal
Consider a stay at NH Ciudad de Santander and take advantage of dry cleaning/laundry services, car rentals on site, and a business center. The on-site restaurant, Restaurante, serves dinner. Guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self parking (surcharge), and multilingual staff
  • Wedding services, free newspapers, and laundry services
  • A water dispenser, a vending machine, and 4 meeting rooms
Room features
All 62 rooms boast comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • 22-inch TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 11 per night)
  • Street parking available
  • Secured, covered self parking on site (EUR 17 per night)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • A restaurant

Restaurants on site

  • Restaurante

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center (258 square feet of space)

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 39.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 per person
  • Covered self parking fee: EUR 17 per night
  • Nearby parking fee: EUR 11 per night (984 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 39.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Nh Ciudad Santander
Nh Ciudad Santander Hotel
Nh Hotels Santander
NH Ciudad de Santander Hotel
NH Ciudad de Santander Santander
NH Ciudad de Santander Hotel Santander

Frequently asked questions

Is NH Ciudad de Santander pet-friendly?

Yes, NH Ciudad de Santander allows cats and dogs (limit 2 total) with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at NH Ciudad de Santander?

As of 2026/3/12, prices found for a 1-night stay for 2 adults at NH Ciudad de Santander on 2026/3/15 start from NT$2,169, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 17 per night.

What time is check-in at NH Ciudad de Santander?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at NH Ciudad de Santander?

Check-out is at noon.

Where is NH Ciudad de Santander located?

Located in La Gándara, this hotel is within a 15-minute walk of Centro Cultural Doctor Madrazo and Santander Ferry Terminal. Monumento a La Sardinera and Plaza de Canadio are also within 5 minutes. Santander (YJL-Santander Train Station) is 18 minutes by foot and Santander Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

NH Ciudad de Santander Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 118 out of 248 reviews
Rating 8 - Good. 99 out of 248 reviews
Rating 6 - Okay. 20 out of 248 reviews
Rating 4 - Poor. 6 out of 248 reviews
Rating 2 - Terrible. 5 out of 248 reviews

Reviews

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Property

Excellent property. Location was great for us.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Again

Excellent staff and overall property
Stayed 1 night in Oct 2025

8/10 Good

A D

Liked: Cleanliness, property conditions & facilities, room comfort
We stayed just one night prior to getting the ferry back to England. We had our dogs with us and the hotel catered very well for them. We didn't have breakfast or dinner in the hotel, but there were plenty of choices for both within a short walk of the hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Karen

Helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Jannicke-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very pleasant stay!

We had a lovely stay at this hotel and was even lucky enough to get a balcony room. The rooms are spacious, clean and the beds are comfortable - no complaints. Both the reception- and cleaning staff was very kind and helpful. Because of this, the good location and the fact that they are dog friendly, we would absolutely stay here again if we return to Santander.
Stayed 2 nights in Jun 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Staff was very accommodating and friendly!
Stayed 1 night in Sep 2024

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Amazing, very helpful front desk staff. Comfortable beds.
Stayed 3 nights in Sep 2024

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities
Large comfortable room. Conveniently located at walkable distance from the centre. The car park is a bit expensive and quite narrow.
Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for dogs / The Ferry.

Second time I’ve stayed here. Ideal stopover for the Ferry and they are good with dogs (they put a dog bed in the room). Staff always friendly and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel with helpful staff

Steps and ramp access to entrance. -Spacious Lobby with seating. Reception Desk with English speaking staff members. -Helpful and polite staff. -Clean premises. -Free WiFi, username & password provided on check-in. -Two lifts to all floors. -Room 307, twin single beds. Keycard entry. Two sliding door cupboard hanging space and shelves, electronic safe (free). Desk and chair, lamp, tea & coffee making facilities with kettle, bottle opener. One complimentary bottle of water. Fridge (contents chargeable). Wall-mounted Philips TV. Round table with an upholstered chair, lamp. Beds with bedside tables. Telephone. Long wall mirror. Suitcase stand. Multiple power sockets with USB charger ports. Effective air-con. Double-glazed window with view of trees, apartment blocks and street below. Bathroom with bath-shower, toilet, bidet, basin, NH branded toiletries, large mirror, hairdryer, heated towel rack. -When logged onto hotel WiFi you have access to the hotel’s website which includes a useful Santander city guide, minibar prices, and the ability to request amenities for the room. -Car park. Cons: -Room - minibar expensive, eg Coca Cola €4. (Remember: only ONE bottle of water is complementary). -Breakfast - expensive, from €16.90pp. We brought spoons & bowls with us and purchased food & drink from the ‘Unide supermercado’ convenience store (also sells alcohol) across the road from the hotel. -Room - occasional dog barking from an adjacent room.
Stayed 1 night in Aug 2025

8/10 Good

Reynaldo Thadeus Jr.

Liked: Cleanliness, staff & service
This is a nice nh hotel in Santander . The parking was convenient . It’s near a very good restaurant called “El Bonito “ which was recommended by our receptionist. The breakfast buffet was average and was not so good compared tot the other nh hotels though the service here is better . Since this is an nh collection and not an nh cuidad .. the amenities are not very good. I didn’t see a gym in the hotel . The lobby was nice but sparse . But what stands out is the service . I had a small statue of Our Lady of the Pilar about 2 inches in size and was broken . The handyman of the hotel fixed it . I forgot to give him a tip . The reception was also good as the receptionist tipped us the best restaurant in the neighborhood ( their albondigas made out of tuna is the best ) . Though this is not the best among the nh hotels that we stayed at, I still highly recommend this hotel due to its location and proximity to the city center , the Centro Botin ( Santander’s version of the Guggenheim) and its proximity to the beaches .
Stayed 2 nights in Feb 2026

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fantastic couldn’t ask for anything else
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location walkable to Centro and the Santander Bay in a few minutes. Comfortable and clean and a great breakfast. Staff super friendly. Will stay again.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived early but checked in with no problems. English speaking reception staff Car parking available Great location close to bars and the sea Pet friendly
Stayed 1 night in Aug 2025

10/10 Excellent

julito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Mar 2024

2/10 Terrible

peter

Disliked: Cleanliness, property conditions & facilities, room comfort

Dogs not really welcome in NH Hotels

Really no good an over priced hotel in poor condition. Expensive and was supposed be a dog friendly hotel. Well my advice is find somewhere else. You must sign a form saying dogs can not be left unaccompanied. Dinner plans out the window. Place in need of refurbishing and with parking, breakfast and cost for dogs came for 1 night to 240EUR. At best this is a 2 star hotel old bathrooms old lifts and tight parking. My advice is avoid.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, handy location.

Really pleasant stay. Staff were super friendly and relaxed (seems to be very common in Santander). Walking distance to the main beaches and centre of town.
Stayed 1 night in Sep 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central very pleasant staff plan to return
Stayed 2 nights in Jun 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort

Great experience due to excellent staff.

Extremely friendly and welcoming reception staff. Smooth , no hassle checkin and out. Great location, breakfast was superb, hot and cold options were varied and good quality products. Service again was excellent. Would definitely use again.
Stayed 1 night in Apr 2023

8/10 Good

Bernard

Liked: Cleanliness, staff & service

Great staff service making up for problems

First, the service was great and my complements to the staff. However, we were beset with problems. Our room's AC was not working. We were moved to a very small room with a window looking out on the parking lot. Fortunately, it had working AC. We were then moved back to our initial room but they forgot we had been moved and then they thought our room was vacant and gave it to another guest. This was quickly rectified. The location was great. The hotel needs to have an remodeling update. There damage was wear and tear to the room, but nothing severe. Due to a storm, there was no wifi for a couple days.
Stayed 3 nights in Aug 2025

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice people work there

the place was nice, but with very limited parking that was failed to be disclosed on the Hotel.com website. on our arrival, on a rainy night no parking was available . having to park 5 blocks away and having to climb a steep him. had I know the limitations, I would have booked on another hotel. the rest of the nights I was able to park in the hotel parking
Stayed 4 nights in Aug 2024

8/10 Good

Erick Carlos Saavedra

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena atención y habitaciones limpias
Stayed 2 nights in Sep 2025

10/10 Excellent

JOSE Benito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felicidades
Stayed 1 night in Oct 2025

10/10 Excellent

Maria Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comodo, limpio, muy bien situado y zona tranquila.
Stayed 2 nights in Sep 2025