Hotel Irotama XXI

Property class: 3

Choose dates to view prices

Located close to Bello Horizonte Beach and Zazue, Hotel Irotama XXI provides a rooftop terrace, a garden, and laundry facilities. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a health club.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Gym
  • Business services
  • Laundry
The current price is NT$4,906
NT$4,906 total
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room

A hotel room with two beds, a balcony with a view, a ceiling fan, and a framed picture on the wall.

Standard Room

  • Garden view
  • 658 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Garden View

A hotel room with a large bed, a balcony with a view, and a TV in a wooden cabinet.

Junior Suite, 1 Bedroom, Garden View

10.0 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Located in Bello Horizonte, a neighborhood in Santa Marta, Hotel Irotama XXI is in the suburbs and near the beach. Shoppers can check out Zazue, while everyone can enjoy the natural beauty of Bello Horizonte Beach and Rodadero Beach. Santa Marta Beach and Taganga Beach are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as windsurfing. Visit our Santa Marta travel guide
Map
Km 14 Via Cienaga, Torre XXI, Santa Marta, Magdalena, 470006

What's nearby

  • A row of yellow and blue boats on a sandy beach with palm trees and tall buildings in the background.
    Rodadero Beach
    23 min drive - 11.5 km
  • A crowded beach with people swimming and walking along the shore.
    Taganga Beach
    31 min drive - 20.8 km
  • Bello Horizonte Beach
    1 min walk - 0.1 km
  • Zazue
    12 min walk - 1.1 km
  • Santa Marta Beach
    26 min drive - 17.9 km

Getting around

  • Santa Marta (SMR-Simon Bolivar)
    13 min drive

Restaurants

  • Subway
    7 min drive
  • Ita’si
    8 min drive
  • Cocos Bar
    7 min walk
  • Juan Valdez
    7 min drive
  • Crepes & Waffles
    13 min walk

About this property

Hotel Irotama XXI

  • Hotel near Bello Horizonte Beach
  • Located close to Zazue, Hotel Irotama XXI provides a rooftop terrace, a garden, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as an outdoor entertainment area and a health club.
  • You'll also enjoy perks such as:
    • A free area shuttle, 2 outdoor tennis courts, and a nature reserve
    • Meeting rooms, an elevator, and tennis lessons on site
    • Concierge services, a reception hall, and table tennis
  • Room features
  • All 66 individually furnished rooms include perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and safes.
  • Other amenities include:
    • Showers and soap
    • Wardrobes/closets, balconies, and coffee/tea makers

All inclusive details

  • All-inclusive room rates at Hotel Irotama XXI are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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  • Pool
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  • Spa
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8.8 out of 10, Excellent, 701 reviews
The price is NT$4,122
NT$4,122 total
Nov 3 - Nov 4
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Frequently asked questions

Is Hotel Irotama XXI pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Irotama XXI?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at Hotel Irotama XXI on 2026/11/16 start from NT$4,906, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Irotama XXI?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Hotel Irotama XXI?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Irotama XXI?

Some rate plans available at this hotel are all-inclusive.

Where is Hotel Irotama XXI located?

Located in Bello Horizonte, this hotel is within a 15-minute walk of Bello Horizonte Beach and Zazue. Rodadero Beach and Santa Marta Beach are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Irotama XXI Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Amenities

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 31 out of 43 reviews
Rating 8 - Good. 9 out of 43 reviews
Rating 6 - Okay. 2 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 0 out of 43 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with great room. A/c works well and keeps the place nice and cold. Great restaurants. If you go, you will have a great time. My wife and I will be back.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Staff super courteous, rooms very clean
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness
Excellent service, superb cleanliness
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, attention, and security. The staff are polite and discreet, and the food is exceptional. We felt cared for and comfortable at all times. Travel with my mom. February 2026.
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The service was excellent, great spacious room, the breakfast buffet was delicious. Beautiful views.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room and friendly service.

The location, room,and service were excellent. Breakfast was excellent. The lunch and dinner weren't great but fine for days we didn't want to go out. We will be staying again in the next year.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome swimming pools!
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Irotama is nice resort with a large beach and very good swimming pools. The breakfast at Cocos restaurant is fine, but food is not good (relatively with its value) for lunch or dinner. Is recommended to go to Santa Marta old city restaurants at night
Stayed 4 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
I had a wonderful experience at this resort! The food was excellent, the room was clean, and the view was absolutely beautiful. What truly stood out was how friendly and welcoming the staff were everyone made us feel right at home. The reason I’m NOT giving five stars is due to the transportation within the hotel. If you have physical limitations and are unable to climb onto the shuttle bus, your only option is a golf cart. Unfortunately, the wait time for the ONLY golf cart can vary from 15 to 45 minutes, which can be inconvenient, especially since the resort is quite large and everything is spread out. That said, if mobility isn’t an issue for you or you don’t mind the occasional wait, I highly recommend this resort. It’s honestly the best I’ve ever been to in my life a truly unforgettable experience!
View from the restaurant
View from my room
View from breakfast area
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort, expansive property, many options

We had a two bedroom family suite in Irotama XXI. It was beautiful and complete with a kitchenette, plates, cups, glasses, knives, forks, spoons, and many orher itensils needed for cooking. Microwave and a large drip coffee maker completed the amenities. The bedrooms had cieling fans to complement the ample air conditioning. Bathrooms were amazing. The balcony off the master bedroom was spacious and had a table with 4 chairs and a cieling fan that helped keep the bugs away at night. The daily cleaning of the room was excellent. The floors were mopped and the person also did the dishes, as well as, all other expected cleaning. The restaurants were good and I recommend you try them all because the resort is large. My favorite was Búho. The resort has a large group of security personnel for your security. I was extremely impressed by how many security guards there were and that they were everywhere we went. There is also a police presence as well. This is not to say the area is particularly dangerous- quite the opposite. It is simply to keep the resort guests secure as all the beaches are public. They allow a tour company to operate in their lobbies. We took the city tour. It was not very good. You can easily get to the aquarium without a tour and Playa Blanca is also easily reached by water taxi. I would definitely stay here again and I highly recommend Irotama XXI.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice resort with several pools and right in front of the beach. Perfect for families
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and very spacious and comfortable. It’s only in place restaurant served good food, but prices are elevated. Most of the amenities and all other restaurants are in the complex, but be prepared to take long walks back and forth. Their breakfast buffet is excellent. Walking to the beach will set you 10 min back. And their access road is in deplorable condition.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent, the way the manage a complaint i make was really good even though it was my fault. The room was clean an amazing and amenities were very good.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach view front the dinning area
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food can improve
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
the beaches are beautiful.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort
We stay for 4 nights 5 days all the facilities are open for us to use. We were very happy except the food at some of the restaurants needs to improve is also very pricey,we were lucky to know that there is a small shopping center very close and has very nice restaurants.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Exellent
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly people, nice view, and amenities. Pool hours are limited. They could be improved. I didn’t like the food at the Buho restaurant.
Stayed 3 nights in Aug 2025
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort

Ants in the room

The facilities in the resort are great (especially the pool) however the beds were very uncomfortable and we discovered a lot of ants in our room. Instead of offering to move us, the staff sprayed bug killer all over the bedroom. Not a 5 star experience, not even a 2 star experience.
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
L'Hôtel faisait parti d'une chaine, du coup il fallait sortir de notre hôtel pour aller à la piscine (donc laisser un enfant y aller tout seul pas possible), au restaurant ou d'autres services. Finalement dans notre bâtiment il n'y avait rien. Relativement déçue vu le prix que j'ai payé surtout que sur Hotels.com dans le descriptif de la chambre c'était 74 m² et vue océan et pas ça du tout !! La chambre était malgré tout grande avec un grand balcon. Le personnel était très agréable.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok, atención y servicios que presta el hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia, las instalaciones muy bonitas el personal muy amable y las habitaciones muy amplias y cómodas. Lo único malo fue el servicio del transporte interno que es demasiado demorado y en ocasiones ni llega a pesar de estar el hotel muy vacío
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Prépreté, infrastructures et service.
Stayed 4 nights in Jan 2026