The AC in our room was leaking, clearly not a surprise to the staff, given there was an air purifier already running when we arrived. Let’s set aside the fact that a leaky AC can be a serious health concern. The hotel advertised itself as historic, but once inside, it felt more like a generic Ramada Inn: all charm stripped away by bland renovations.
The rooms were cramped, and we were constantly disturbed by loud clanking noises from outside. They charged extra for everything, $30 a day for parking, and an absurd $25 per person for a basic breakfast. We had booked a poolside room but were given something completely different, only to be moved after we complained about HVAC fluids dripping from the ceiling.
At $380 a night, the experience felt more like budget lodging with luxury prices. Honestly, a Quality Inn would have been a better value. Disappointing across the board. Hilton has lost my trust.