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Reviews of Casa de Tres Lunas

3 out of 5
Casa de Tres Lunas
719 Paseo De Peralta, Santa Fe, NM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 96 reviews" "
Rating 8 - Good. 25 out of 96 reviews" "
Rating 6 - Okay. 5 out of 96 reviews" "
Rating 4 - Poor. 1 out of 96 reviews" "
Rating 2 - Terrible. 3 out of 96 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wade

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here before and came back again, great place to stay when visiting Sante fe
Stayed 2 nights in Apr 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical adobe-style complex of buildings in the downtown. Easy check-in, very private. Great host.
Stayed 2 nights in Mar 2024

2/10 Terrible

Mike

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property manager did an unauthorized charge to our credit card after we checked out. He claimed it was for coffee; however, he told me coffee was provided before I checked in. He will not respond to my questions. In addition, the toilet clogged two mornings when we were there. He promptly brought a plunger. That was fine but it was inconvenient to have this happen. The parking lot was muddy after a rain so be prepared if there is wet weather. My main complaint is the fact the manager took our money and will not even respond.
Response from Inn Keeper on 2024/1/19
We value all feedback and we do not not take negative feedback lightly. We are so sorry we were not able to provide you with a wonderful experience as is our goal. We don't always get it right, but we listen and try to do better going forward.

10/10 Excellent

Dyan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Santa Fe, short walk to the plaza, shopping and restaurants.
Stayed 3 nights in Oct 2023

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming!
Casa de Tres Lunas is conveniently located within walking distance of multiple restaurants, shops, etc. The accommodations were clean, comfortable and tastefully decorated. It was the perfect home base for my trip.
Stayed 2 nights in Aug 2023

10/10 Excellent

Hala

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
A delightful little spot just a couple minutes from the main downtown square. Rooms are spacious, clean, well decorated - you can just feel the care and love they have for what they’ve built. I’ll certainly be staying here, again, the next time I make it to Santa Fe!
Stayed 2 nights in Jun 2023

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, staff & service
This property is more like an apartment with full kitchens. Self check-in and checkout was great. It is far enough away from the plaza yet close enough to walk there. It was a little worn and some repairs needed but clean.
Stayed 4 nights in May 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Charming
Stayed 2 nights in Apr 2023

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Unique santa fe charm within a very short walk of the plaza. Definitely checking this place out again.
Stayed 2 nights in May 2023

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and thoughtfully appointed. The fireplace was a nice amenity for the chilly Santa Fe evenings. Walked to wonderful restaurants and galleries. The New Moon room faces a busy street and windows are close to sidewalk and driveway. Traffic noise is noticeable.
Stayed 3 nights in Apr 2023
Response from Inn Keeper on 2023/4/26
Thank you for your review, Michelle.

10/10 Excellent

Carole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a tastefully decorated large unit with a working fireplace. Southwestern decor but subtle colors not overdone. Only problem was table and chairs. Loved both but table too large for space available and cute painted chairs had protruding screws or rough wood that continually snagged clothing. Otherwise, highly recommend .
Stayed 3 nights in Mar 2023
Response from Inn Keeper on 2023/4/26
Thank you. We will look at the chairs.

6/10 Okay

Darlene

Traveled with partner
Great location!
Stayed 2 nights in Mar 2023
Response from Inn Keeper on 2023/4/26
Thank you, Darlene.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place. Easy in - easy out. No fuss - no muss.
Stayed 3 nights in Mar 2023
Response from Inn Keeper on 2023/4/26
Thank you, Timothy.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
Great location couple of blocks from the Plaza. Our room had the full kitchen and fireplace which came in handy.
Stayed 5 nights in Dec 2022
Response from Inn Keeper on 2023/2/6
Thanks, John.

10/10 Excellent

Cecilia

Traveled with group
Liked: Cleanliness
Very easy to most of the city attractions without driving. Good location for tourists. Dislike: no front desk services

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bernard was awesome! Gave us an upgrade to accommodate other guests. Great location, Very comfortable. Perfect stay.
Stayed 2 nights in Nov 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santa Febulous!
Perfect location. Easily able to walk to all the local plaza shoppes, museums, and street vendors. Room spacious and comfortable bed. Bandelier is a great day trip. Photo attached.
Stayed 2 nights in Sep 2022

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location
We really enjoyed our stay at Tres Lunas. The rooms were comfortable and functional. The location is great with a short walk to the Sant Fe Plaza. The manager is friendly and helpful.
Stayed 2 nights in Sep 2022

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming & cozy
Lovely historic building, beautiful courtyard with umbrella tables, plants, a little fountain. Walking distance to many restaurants, shops, and museums. Our unit had a full kitchen and a living area with pretty fireplace. Felt more like staying in a friend's cozy home vs a hotel, a plus in our book. A little noise from a busy street nearby, but nothing a pair of earplugs can't fix if you're sensitive to sound and prefer open windows to AC like us. Could use new screens on a few windows, but overall a very good value considering beauty, elbow room, and proximity to historic plaza.
Stayed 3 nights in Jul 2022

10/10 Excellent

Winnie J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time here!
2nd time staying here! Love the cozy and beautifully decorated.
Stayed 3 nights in Jun 2022
Response from Inn Keeper on 2022/7/11
Than you, Winnie J.

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

Teresa

Stayed 3 nights in May 2022
Response from Inn Keeper on 2022/7/11
Thank you, Teresa.

4/10 Poor

RON

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Boutique Disappointment
Here's what was good about our stay: bed and pillows were comfy, close to Plaza, spare towels and tissues in-room, pleasant courtyard. The bad far outweighs the good, however: poorly maintained/trimmed plants and landscaping, which only magnified the poor visibility around driveways and sidewalks; parking blocks/ guides which aren't secured; parking lot space signs knocked down/un-restored; poor grading/ gravel depth in parking lot, resulting in multiple bottoming-out incidents; new deadbolt doesn't match old mounting holes/placement, which makes it look insecure; multiple punctures and holes in front doors exterior surface, where greeting card and parking pass was mounted (try packing tape/ a clip??); night light in bathroom broken/ not charging; no dog treats or greeting basket as mentioned; at least two very obvious holes in interior drywall-stucco (front door and east wall areas); miserably, comically ineffective 'green' body wash and shampoos; damaged baseboard-area paint and tv cabinet finish, rendered by violent vacuuming? Spots and stains on carpet near 'fridge.
Stayed 3 nights in May 2022
Response from Inn Keeper on 2022/7/11
We have given much attention to landscaping. Looks awesome. No visibility issues. Parking lot is not ours. We lease from the city. Most cars not an issue. Upon request, we will allow guests to park in the short-term parking. Parking sign was hit by a car that weekend. It has been repaired. Yeah, tiny holes in door. Will be filled with wood filler. Tape doesn't work. We tried. We will come up with something. Stucco has been patched until contractor arrives to replace stairwell. Have been working with housekeeping to identify all areas requiring more attention. We use a line of hotel soaps and conditioners, etc. Green or not, soap is soap. What does ineffective mean? Did not see note on reservation requesting doggie welcome basket. Dog fee is not dog basket. Dog fee is cleaning fee for dog. We do not automatically include dog basket as each guests requirements are different. We will change the language to make clear. Thank so much much for your feedback, Ron. Safe travels.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location and stay. I stayed in the 12 moons suite which was very spacious, well equipped, quiet, windows and light; tastefully decorated with traditional details. Really lovely.
Stayed 2 nights in May 2022
Response from Inn Keeper on 2022/7/11
Thank you, Martha.

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Wade

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super close to the plaza, we walked everywhere we wanted to go. Booking etc was very easy and pricing was very fair. There were no hidden cost that often come with resorts. We will definitely stay here again when we return to Sante Fe. The pictures of the room do not do them justice.
Stayed 2 nights in May 2022
Response from Inn Keeper on 2022/7/11
Than you, Wade.

6/10 Okay

Cynthia, Loveland

Stayed 3 nights in May 2022

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the privacy, close proximity to downtown and all the museums (easy to walk) and the comfortable bed and suite as a whole. I'm so happy I stayed here and would love to come back!
Stayed 2 nights in May 2022

10/10 Excellent

Kristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Santa Fe
This was a gem of a find in Santa Fe! We had two couples on our trip, and stayed in the Full Moon suite, which had two beds and two baths and worked out perfectly for us. The kitchenette gave us everything we needed to enjoy breakfast in the room, abs the courtyard area was a lovely place to sit outside and relax. We could park our cars in the lot across the street and didn’t need to touch them until we checked out because everything we could want in Santa Fe was within walking distance. I would definitely stay here again!
Stayed 2 nights in May 2022

10/10 Excellent

Abigail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Mark

Stayed 2 nights in Apr 2022
Response from Inn Keeper on 2022/4/8
Thank you, Mark.

8/10 Good

Andrew

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location good accommodations
Stayed 2 nights in Mar 2022
Response from Inn Keeper on 2022/4/8
Thank you, Andrew.

8/10 Good

Sonia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Half Moon is charming and eclectic; however, it feels like it was designed for someone much taller than me (5'5")! I'm a senior and the bed is too high and I had trouble getting in it. The bathroom sink is contemporary and attractive - a clear glass basin; but again, too high. I couldn't lean over it to wash or brush my teeth. It would be nice and make good sense if the hotel would put a stepping stool in this unit.
Stayed 2 nights in Mar 2022
Response from Inn Keeper on 2022/4/8
Thank you, Sonia. We will look into these matters.

10/10 Excellent

David R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmospheric Santa Fe
It was very conveniently located, a short walk to the Plaza. Self checking was easy and parking was across the street. Room was comfortable and had a fireplace. Bedding was good quality. Only drawback was no ice machine.
Stayed 2 nights in Mar 2022
Response from Inn Keeper on 2022/4/8
Thank you, David. Ice machine is seasonal. Will look into another option.

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Nadeem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 3 nights in Oct 2021
Response from Inn Keeper on 2021/12/8
Thank you, Nadeem.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Wonderful!! I booked this primarily because of the free parking close to the Plaza. It was not only a great location, but one of the most beautiful rooms I've ever stayed in, as well as most comfortable. If I return to Santa Fe I will stay here again!!
Stayed 2 nights in Oct 2021
Response from Inn Keeper on 2021/12/8
Thank you, Julie.

10/10 Excellent

MIKE, palm coast

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cool vibe
Stayed 2 nights in Sep 2021
Response from Inn Keeper on 2021/10/3
Thank you for your review.

10/10 Excellent

JOANNE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it all! Great location
Stayed 2 nights in Sep 2021
Response from Inn Keeper on 2021/10/3
Thank you. We are three blocks from the plaza and two blocks from Canyon Road.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for old town Santa Fe
We had a great stay. Rooms were very nice and convenient location.
Stayed 2 nights in Sep 2021
Response from Inn Keeper on 2021/10/3
Thank you for your review.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was outstanding. Very quiet, free parking. No complaints!
Stayed 3 nights in Aug 2021
Response from Inn Keeper on 2021/10/3
Than you.

8/10 Good

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great little room close to plaza
wonderful cozy room with adorable fireplace...and so happy it had an a/c unit which I could make noisy for sleep!
Stayed 2 nights in Aug 2021
Response from Inn Keeper on 2021/10/3
Thanks, Marsha. I fall asleep to white noise too.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property with no front desk to check in at. All arrangements are made prior to your arrival with access code given to you over t he phone. We very much enjoyed our stay at the Casa de Tres Lunas.
Stayed 2 nights in Aug 2021
Response from Inn Keeper on 2021/10/4
Thank you for your review.

10/10 Excellent

Bryan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Overall LOVELY !!
This was a great place ! Really enjoyed the cozy ambience of the unit and found it well equipped to suit us. There was a charming courtyard to sit in and several nice little unexpected amenities that I really appreciated such as-> coffee grinder, milk frother, a magnification mirror by the sink , lots of extra towels, free parking and a safe for valuables. The decor was super cute. I’d definitely stay again. The host, Bernard, was very accommodating. Just a minute or two walk from canyon road and the plaza. Perfect ! My only issue was that it could have been cleaned a bit better. There was a lot of mildew in the shower and dirty dishes in the cabinets. Sticky gunk on teakettle etc.
Courtyard atea
Looking from li I g room to entry door and double doors to bathroom Unit 12
Living room
Looking at dining area from Kitchen
Stayed 3 nights in Aug 2021
Response from Inn Keeper on 2021/10/3
Thank you. All of your concerns have been addressed with the house keeper.

10/10 Excellent

Mic

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice clean quiet room for our quick visit to SantaFe. Bit overpriced but within reason.
Stayed 2 nights in Jul 2021

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Try for a room not on the main drag
Very nice place close to downtown. Our room was on a busy street and parking was off site. No office, you have to call them for anything. And twice we got locked out of our room, they gave us the wrong code for the keypad and one time the deadbolt was not fully retracted.
Stayed 2 nights in Jun 2021