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Zafra Hotel

Photo gallery for Zafra Hotel

Primary image
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
View from room

Overview of Zafra Hotel

Zafra Hotel

2.5 star property

3.8/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Social distancing
Map
KM 181.50 Carretera a Quetzaltenango, Santa Cruz Mulua, Retalhuleu, 11003

Explore the area

  • Popular LocationXetulul Park6 min walk
  • Popular LocationParque de Aventura Xejuyup11 min walk
  • Popular LocationXocomil Waterpark19 min walk

Choose dates to view prices

About this area

Santa Cruz Mulua

Located in Santa Cruz Mulua, Zafra Hotel is near the airport. Some of the area's popular attractions include Xetulul Park and Dino Park.

What's nearby

  • Xetulul Park - 6 min walk
  • Parque de Aventura Xejuyup - 11 min walk
  • Xocomil Waterpark - 19 min walk
  • Dino Park - 2 min drive
  • Museum of Archeology and Ethnology - 10 min drive

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 122 min drive

About this property

Zafra Hotel

Hotel with free breakfast, near Xetulul Park
This hotel features an outdoor pool, a restaurant, and a bar/lounge. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Other amenities include concierge services, laundry facilities, and tour/ticket assistance. All 41 rooms offer free WiFi, rainfall showerheads, and LCD TVs with cable channels. Other amenities available to guests include showers, phones, and desks.
Zafra Hotel offers 41 accommodations with air conditioning. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads.

This Santa Cruz Mulua hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Front-desk safe
  • No elevators
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • Garden
  • Pool sun loungers

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

More

  • Desk
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for GTQ 150.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: GTQ 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Zafra Hotel Hotel
Zafra Hotel Santa Cruz Mulua
Zafra Hotel Hotel Santa Cruz Mulua

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 5 out of 14 reviews
5 - Excellent 36%
Rating 4 - Good. 4 out of 14 reviews
4 - Good 29%
Rating 3 - Okay. 2 out of 14 reviews
3 - Okay 14%
Rating 2 - Poor. 3 out of 14 reviews
2 - Poor 21%
Rating 1 - Terrible. 0 out of 14 reviews
1 - Terrible 0%

3.8/5

Cleanliness

3.8/5

Staff & service

4.5/5

Amenities

3.7/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wifi needs upgrading for business travelers.
Stayed 3 nights in Jan 2022

2/5 Poor

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service
Overall property was good, excellent location close to the parks. I was disappointed with cleanliness, no one went to clean our room,Offered new towels, we stayed there three days two night. First night we found a huge cockroach under the blanket. We only got an apology from the place.
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service on site, really friendly
Stayed 1 night in Dec 2021

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion muy amable, solo que considero que pueden mejorar en la limpieza de las habitaciones (polvo en las respaldos de la cama) pero yo volvere al hotel
Stayed 2 nights in Apr 2022

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena comida.
Stayed 1 night in Mar 2022