Find hotels near Santa Clara River Reserve, from NT$1,649

"The daytime staff was excellent and very friendly. Unfortunately my experience with the night staff was very disappointing. The walls in my room were extremely thin and I could clearly hear conversations from the room next door. I noticed there was an empty room between two unoccupied rooms and asked the front desk if I could switch since I had not unpacked yet. The night desk employee was very dismissive and refused to help. Because of the noise from the neighboring room I did not sleep at all that night which defeats the main purpose of staying in a hotel. I hope management takes this feedback seriously regarding both the noise issue and the way the situation was handled."

"Staff was awesome. They got us upgraded to room that we originally didn’t have booked for no extra cost. The resort is huge and there’s a lot of places to eat at and things to do! Will definitely be coming back for a longer stay!! "

"The C1 room was beautiful. We had a very relaxing, luxury-like experience. Jennifer and Heidi were very helpful and attentive with any issues. Quiet place to stay, we’ll be back😊"