Standard Twin Room | Desk, free WiFi
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Reviews of OYO 1027 Hotel London

2 out of 5
OYO 1027 Hotel London
Lot D1 and D2, Block 10, Jalan Empat, PO Box 498, Sandakan, Sabah

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very clean good value hotel on the edge of downtown Sandakan. Augustine Mr Chung very friendly and helpful
Stayed 1 night in Dec 2023
Response from Ammy on 2024/2/25
Thanks for the positive rating, Bruce! Hope to welcome you again soon. Regards, Noah.

10/10 Excellent

Mark

Stayed 2 nights in Aug 2023
Response from Tim on 2023/9/12
Hi, Mark! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

6/10 Okay

Michiel

Ok for one night.
Stayed 1 night in Jul 2022
Response from Ammy on 2022/8/20
Hi, Michiel! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 Good

Mohd Hazdy Firdaus

Liked: Cleanliness, staff & service
Very good location. Just a short walk to the market, Habour Mall, waterfront and the Thousand Steps. Centralized but quiet since the hotel is located right by the foot of a hill with lush vegetations. The hotel is quite old but clean. The mattress was a bit squeaky and not very comfortable as you can feel the metal springs inside. Staff are friendly. Will definitely stay again in future. Highly recommend for low budget travellers.
Stayed 1 night in Nov 2021
Response from Cheshta on 2021/11/21
Hi, Mohd! Thanks for rating us positively and we do apologize for the issue faced. We will surely work on your feedback and promise to provide an amazing experience on your next stay. Regards, Ivy

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, simple stay in the middle of town. No frills, but comfortable for a night.
Stayed 1 night in Aug 2020
Response from Cheshta on 2020/8/15
Hi, Shane! We are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Jacob

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice people easy Check in
Stayed 1 night in Mar 2020
Response from Cheshta on 2020/3/19
Loved to hear this, Stephen! It would be great if you could spread the word among your circle. Have a pleasant day ahead :) Regards, James

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super
very nice for the price. absolutely super location. so convenient and walking distance everywhere
Stayed 2 nights in Jan 2020
Response from Elena on 2020/2/6
Thank you for rating us super, Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Elena!

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019
Response from Zara on 2019/11/9
Thanks a ton for the amazing rating, We are glad that we succeeded in matching your experience with your expectations. Regards, Zara

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best of all places
Stayed 1 night in Nov 2019
Response from Zara on 2019/11/9
Loved to hear this, It will be great if you could spread the word amongst your circle. Have a pleasant day ahead :) Regards, Zara

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Peter on 2019/7/4
Our team is thrilled to have such great feedback from you, Ronnie! Thank you for making our day. Regards, Peter

2/10 Terrible

keiji

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room smelled of cigarettes from morning till night, and I couldn't sleep. There were cockroaches in the room and the bed was quite old. The towels were also dirty. I've stayed in many places in Malaysia, but this was the worst hotel I've ever stayed in.
Stayed 1 night in Mar 2024
Response from Ammy on 2024/4/7
Apologies for the problems you had faced, Keiji! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

8/10 Good

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bon rapport qualité prix
ce n'est pas un 5 etoiles, mais pour le prix 10 euros la nuit, nous ne pouvons être déçu, hotel bien placé, bonne wifi, chambre ok, mais peux mieux faire au niveau ménage, bonne superficie, literie correct, douche pas beaucoup de pression mais c'est ok.personnel accueillant, rooftof sympa
Stayed 2 nights in Feb 2020
Response from OYO on 2020/3/2
Hé, Pascal! Merci beaucoup de nous avoir évalués positivement. Selon les commentaires, nous pouvons voir que vous n'êtes pas entièrement satisfait de nos services, nous avons notifié le souci avec notre équipe importante pour assurer un séjour confortable à l'avenir. Cordialement, Kevin

6/10 Okay

Merja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Receptionen talade ingen engelska, duschen kom det knappt vatten ur. Det var inte så rent
Stayed 3 nights in Feb 2020
Response from Elena on 2020/2/24
Hej, Merja! Vi är oerhört ursäktande att veta att din upplevelse med oss ​​inte har varit trevlig. Vi kommer definitivt att arbeta med din feedback för att ge bästa möjliga upplevelse nästa gång Hilsen, Elena