The young lady at the front desk was one of the nicest people my wife and I have ever had the pleasure of meeting. She went out of her way to start the fire in our fireplace as us Miami folk had little experience doing so. She also gave us excellent recommendations and shared wonderful stories of the area and all its sites, wonders, and folks! Oh, and the hotel is super cute, clean, spacious room, private beach, heated pool - can't wait to visit again!