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"This place is very convenient near to the airport Staff is very friendly Restaurant open until 2:am with good food Affordable price, Thank you. "

"Stayed until noon, then used their restaurant until I needed the shuttle to the airport. Very nice staff who were able to use their phones to communicate with me."

"Staff in all levels has high standards so their service is excellent, the hotel is clean, very well organized even though had a lot of traffic (events going on) it never felt crowded. They provide plenty of room for guests. Excellent location to walk in La Gran Via and neighbors malls. The area is very safe."

"We were celebrating an anniversary. The location was amazing. The mall and shops around had everything you needed. Carlos at the front desk was awesome. He helped us book an amazing restaurant for our anniversary dinner, book the transportation, and helped with excursions. A great time was had and we will return."

"Staff was super friendly and it’s very clean! "

"Clean room "

"Had to change rooms from 610 to 616 because shower head is very unconfortable for women that do not want to wash hair and fouset was to close to the wall. I tried to get water with with a glass and I broke it since my hands were slippery with soap. This time hotel did not honor launch room as a previous reservation done with Expedia, but this time they did not do it. Did not like it at all."

"This was the perfect location and hotel for my family (2 parents, 2 kids, 1 grandparent). It was super close to the car rental we used with available parking in the front and back of the hotel. My kids greatly enjoyed the clean pool with the beautiful murals painted along the perimeter. We only stayed 1 night but were very much satisfied with the experience. The room was clean, had a good amount of space for a 1 night stay. I did notice that there was an odor from the bathroom, but I wonder if it was was the sewage system from the city. The odor was noticeable but not overwhelming. The food was good and a bit pricey. The wait for dinner took a bit longer than expected because there was a large group ahead of us. The staff was absolutely helpful, polite, and charming! One staff member, Santos, was super kind to my family as he showed and talked to us about the mango tree. When a few mangos fell from the tree, he graciously gave us the fallen mangos! I would most definitely return to this gem!!"

"Courteous staff. Great breakfast! "