Suite, 1 King Bed (1 Bedroom) | Premium bedding, minibar, laptop workspace, iron/ironing board

Reviews of Hyatt Place San Pedro Sula

3.5 out of 5
Hyatt Place San Pedro Sula
Avenida Circunvalacion and 10 Calle S, San Pedro Sula

Reviews

9.2

Wonderful

Rating 10 - Excellent. 407 out of 569 reviews" "
Rating 8 - Good. 103 out of 569 reviews" "
Rating 6 - Okay. 31 out of 569 reviews" "
Rating 4 - Poor. 17 out of 569 reviews" "
Rating 2 - Terrible. 11 out of 569 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good.
Stayed 1 night in Apr 2024

8/10 Good

Luis Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo me gustó
Stayed 3 nights in Apr 2024
Response from Luis Garner on 2024/4/25
Estimado Luis Eduardo,Nos complace saber que su estadía fue de su agrado. Su satisfacción es nuestra prioridad, y nos alegra saber que todo estuvo a la altura de sus expectativas. Esperamos tener el placer de recibirlo nuevamente. Le agradecemos por elegirnos y por compartir sus comentarios positivos.Saludos cordiales,Luis GarnerGerente General

10/10 Excellent

NICOLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Luis Garner on 2024/4/25
Estimado Nicolas,Muchas gracias por compartir su reciente experiencia con nosotros. Nos alegra mucho saber que disfrutó de su estadía y que quedó satisfecho con nuestros servicios. Esperamos tener la oportunidad de darle la bienvenida nuevamente.Saludos cordiales,Luis GarnerGerente General

10/10 Excellent

Sergio

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience
Stayed 3 nights in Apr 2024
Response from Luis Garner on 2024/4/25
Dear Sergio,Thank you for sharing your feedback with us! We're delighted to hear that you had a very good experience during your stay. Providing excellent experiences for our guests is our top priority, and it's truly rewarding to know that we succeeded in making your time with us enjoyable. Should your travels bring you back this way, we would love to welcome you again.Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Apr 2024

10/10 Excellent

Gururaj

Business traveler
Liked: Amenities
Clean , nice break fast good service
Stayed 3 nights in Apr 2024
Response from Luis Garner on 2024/4/15
Dear Gururaj,Thank you so much for taking the time to share your feedback! We're thrilled to hear that you found our facilities clean, enjoyed our delicious breakfast, and experienced great service during your stay. We strive to provide a comfortable and welcoming environment for all our guests. We look forward to welcoming you back on your next visit!Best regards,Luis GarnerGeneral Manager

8/10 Good

Gonzalo, Forrest Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
American style accommodations!! Great location Very competitive pricing 👌
Stayed 1 night in Apr 2024
Response from Luis Garner on 2024/4/15
Dear Gonzalo,Thank you for your wonderful review! We're thrilled that you enjoyed our style accommodations and found our location to be great. Offering competitive pricing while maintaining quality is something we take pride in, so we're delighted that you appreciated it. We hope to welcome you back soon for another enjoyable experience!Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Kristian

Liked: Property conditions & facilities
Ok
Stayed 1 night in Apr 2024
Response from Luis Garner on 2024/4/15
Dear Kristian,Thank you for your feedback. We're glad to hear that enjoyed your stay with us. We're committed to providing the best experience possible for all our guests. We hope to have the opportunity to welcome you back in the future.Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Luis Antonio Jiménez

Liked: Cleanliness, staff & service, property conditions & facilities
It was an excellent place to stay very clean and excellent service
Stayed 1 night in Apr 2024
Response from Luis Garner on 2024/4/15
Dear Luis Antonio Jimenez,Thank you very much for your glowing review! We're thrilled to hear that you found our hotel to be an excellent place to stay. Ensuring cleanliness and providing excellent service are top priorities for us, and we're delighted that you experienced both during your time with us. It was a pleasure to have you as our guest, and we hope to welcome you back for another outstanding stay in the future!Warm regards,Luis GarnerGeneral Manager

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stay at this hotel every time I visit San Pedro Sula
Stayed 1 night in Apr 2024
Response from Luis Garner on 2024/4/16
Dear Martin,We're delighted to hear that you love staying with us whenever you visit San Pedro Sula! Your loyalty means the world to us, and we're thrilled to be your go-to choice for accommodations in the area. We look forward to welcoming you back for many more enjoyable stays in the future. Thank you for your kind words.Warm regards,Luis GarnerGeneral Manager

10/10 Excellent

Blanca

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated Hyatt hotel in one of the most safe places in San Pedro Sula. Clean, modern, spacious rooms with all you need and more.
Stayed 1 night in Mar 2024
Response from Luis Garner on 2024/4/11
Dear Blanca,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at our hotel. Creating a comfortable and secure environment for our guests is our top priority, and we're delighted to know that you felt safe during your time with us. It's fantastic to hear that you found our rooms to be clean, modern, and spacious with all the amenities you needed. We hope to have the pleasure of welcoming you back again soon for another memorable stay!Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Gilbert, Calgary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place
Stayed 1 night in Mar 2024
Response from Luis Garner on 2024/4/8
Dear Gilbert,Thank you so much for taking the time to leave us such a lovely review! We're thrilled to hear that you found our place to be really nice. Providing a pleasant and comfortable experience for our guests is always our top priority, so it's incredibly rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back soon.Best regards,Luis GarnerGeneral Manager

8/10 Good

B&A

Stayed 1 night in Mar 2024
Response from Luis Garner on 2024/4/25
Estimado B&A,Nos complace saber que su estadía fue de su agrado. Gracias por tomarse el tiempo de compartir su experiencia con nosotros. Esperamos tener la oportunidad de darle la bienvenida nuevamente.Saludos cordiales,Luis GarnerGerente General

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area, welcoming staff
Stayed 5 nights in Mar 2024
Response from Luis Garner on 2024/3/26
Dear Barbara,Thank you for your kind words! We're delighted to hear that you loved our pool area and that our staff made you feel welcome during your stay. Providing a memorable experience for our guests is always our top priority.We hope to welcome you back soon for another enjoyable stay.Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Nelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really a good hotel
Stayed 1 night in Mar 2024
Response from Luis Garner on 2024/3/26
Dear Nelly,Thank you so much for sharing your feedback with us! We are thrilled to hear that you had such a positive experience during your stay at our hotel. It's always our goal to provide exceptional service and a comfortable environment for our guests, and it's incredibly rewarding to know that we've succeeded in achieving that for you.We hope to have the pleasure of welcoming you back again soon.Warm regards,Luis GarnerGeneral Manager

8/10 Good

Ana

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Luis Garner on 2024/3/26
Estimada Ana,¡Muchas gracias por compartir su calificación con nosotros! Nos complace saber que su estadía fue satisfactoria. Esperamos tener la oportunidad de servirle nuevamente.Saludos cordiales,Luis GarnerGerente General

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 5 nights in Mar 2024
Response from Luis Garner on 2024/3/12
Dear Jorge,Thank you for sharing your feedback with us! We're thrilled to hear that you found our accommodations convenient. Your satisfaction is our top priority, and it's wonderful to know that our efforts to make your stay comfortable and accessible were successful.Looking forward to welcoming you back soon!Best regards,Luis GarnerGeneral Manager

8/10 Good

Fidel

Liked: Staff & service
The hotel is a bit run down. Outside the hotel was dirty and I didn’t feel safe.
Stayed 3 nights in Mar 2024
Response from Luis Garner on 2024/3/15
Dear Fidel,Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience during your recent stay. Your feedback is invaluable to us, and we will use it to identify areas where we can make enhancements. We sincerely apologize for any inconvenience this may have caused you, and we hope to have the opportunity to welcome you back in the future.Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Rosman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mall is within walking distance.
Stayed 1 night in Mar 2024
Response from Luis Garner on 2024/3/12
Dear Rosman,Thank you so much for taking the time to share your feedback with us! We're delighted to hear that you found the convenience of the mall being within walking distance to be a positive aspect of your stay. Our location is indeed one of the key features we take pride in, and it's fantastic to know that it contributed to enhancing your overall experience. We greatly appreciate your valuable input and look forward to the opportunity of hosting you again in the future.Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Darryl

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Love the place
Stayed 1 night in Mar 2024
Response from Luis Garner on 2024/3/11
Dear Darryl,Thank you so much for your positive feedback! We are delighted to hear that you loved your experience at our hotel. Our team works hard to create a welcoming and enjoyable environment. We appreciate your support and look forward to welcoming you back for another wonderful stay.Warm regards,Luis GarnerGeneral Manager

6/10 Okay

Keyla

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Luis Garner on 2024/3/11
Dear Keyla,Thank you for taking the time to leave a review following your recent stay. If there are specific aspects you feel we could improve upon or if there's anything you'd like to share, please let us know. Your satisfaction is important to us, and we are committed to making every guest's stay exceptional. We hope to have the opportunity to welcome you back again.Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Rolando

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Feb 2024
Response from Luis Garner on 2024/3/4
Dear Rolando,Thank you for taking the time to share your positive feedback. We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.Best regards,Luis GarnerGeneral Manager

8/10 Good

Raul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very much everything was great. This time, I noticed drink stains on the couch in my room. Although noise outside the building is not something the hotel can control, but there was a musical band playing very loud into late late hour of the night.
Stayed 1 night in Feb 2024
Response from Luis Garner on 2024/2/24
Dear Raul,Thank you for taking the time to share your feedback with us. We're pleased to hear that overall your experience was great. However, we apologize for the inconveniences you encountered. Your valuable comments assist us in making improvements, and we appreciate your understanding. If there's anything else you'd like to share or if there's a specific aspect of your stay you enjoyed, please feel free to let us know.Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Martin, Medley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As usual all is good
Stayed 1 night in Feb 2024
Response from Luis Garner on 2024/2/22
Dear Martin,Thank you for taking the time to share your feedback with us! We are delighted to hear that your experience was positive. Our team works hard to ensure our guests feel comfortable and enjoy their stay. We appreciate your continued trust and look forward to welcoming you back for another excellent stay.Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Elwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff are so gentle and prompt to help
Stayed 1 night in Feb 2024
Response from Luis Garner on 2024/2/22
Dear Elwin,Thank you for sharing your positive feedback with us! We're thrilled to hear that you found our hotel very clean, and we truly appreciate your kind words about our gentle and prompt staff. We're delighted that we could meet your expectations. We look forward to the pleasure of hosting you again in the future. Safe travels!Best regards,Luis GarnerGeneral Manager

10/10 Excellent

reina, Baton Rouge

Liked: Cleanliness, staff & service, property conditions & facilities
Love the customer service, staff and their unique breakfast buffet, the rooms were extremely clean
Stayed 1 night in Dec 2023
Response from Luis Garner on 2024/1/28
Dear Reina,Thank you for your wonderful feedback! We're delighted to hear you loved our customer service, staff, unique breakfast buffet, and found the rooms exceptionally clean. It's our pleasure to provide a memorable experience. We look forward to hosting you again soon.Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Mark

Traveled with family
Amazing, we live staying there, we always have a good time great breakfast, wonderful service, super safe
Stayed 4 nights in Jan 2024
Response from Luis Garner on 2024/1/26
Dear Mark,Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing stay and always enjoy your time with us. It's fantastic to know that you appreciate our great breakfast, wonderful service, and the emphasis we place on ensuring a super-safe environment. We look forward to welcoming you back on your next visit.Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Sergio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Luis Garner on 2024/1/26
Estimado Sergio,Agradecemos sinceramente por tomarse el tiempo de calificarnos. Estamos encantados de que haya tenido una experiencia tan positiva durante su estadía en nuestro hotel. Su satisfacción es nuestra prioridad, y esperamos poder servirle nuevamente.Saludos cordiales,Luis GarnerGerente General

10/10 Excellent

Julian

Traveled with partner
Liked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Luis Garner on 2024/1/26
Estimado Julian,Agradecemos sinceramente su calificación. Nos alegra saber que su estadía fue satisfactoria. Siempre nos esforzamos por brindar la mejor experiencia posible a nuestros huéspedes. Lo esperamos nuevamente.Saludos cordiales,Luis GarnerGerente General

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Luis Garner on 2024/1/26
Dear Mario,Thank you so much for giving us a perfect rating! We're thrilled to see that you had a great experience during your stay. We hope to welcome you back for another excellent stay in the future.Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Mountain view
Great central location, pool with bar service and mountain views.
Stayed 2 nights in Jan 2024
Response from Luis Garner on 2024/1/26
Dear Rachel,Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our great central location, complete with a pool offering bar service and stunning mountain views. We strive to provide a memorable experience, and it's wonderful to know that these aspects enhanced your stay. We appreciate your positive review and look forward to hosting you again in the future.Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Luis Garner on 2024/1/26
Estimada Alba,Agradecemos sinceramente por tomarse el tiempo de calificarnos. Estamos encantados de saber que tuvo una experiencia tan positiva con nosotros. Su satisfacción es nuestra prioridad, y esperamos poder servirle pronto.Saludos cordiales,Luis GarnerGerente General

4/10 Poor

Kiara

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Luis Garner on 2024/1/26
Estimada Kiara,Agradecemos sinceramente por tomarse el tiempo de dejarnos su opinión sobre su reciente estadía en nuestro hotel. Lamentamos sinceramente que su experiencia no haya cumplido con sus expectativas y que haya otorgado una baja puntuación. Nos gustaría entender mejor sus preocupaciones para poder abordar cualquier problema que haya tenido. Quedamos atentos a sus comentarios, y esperamos tener la oportunidad de servirle nuevamente.Saludos cordiales,Luis GarnerGerente General

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Luis Garner on 2024/1/3
Estimado Carlos,Gracias por tomarse el tiempo de calificar nuestro servicio con 5 estrellas. Nos sentimos contentos de saber que su experiencia en nuestro hotel fue tan positiva. Esperamos tenerlo de nuevo como nuestro huésped y seguir siendo parte de sus experiencias positivas.Saludos cordiales,Luis GarnerGerente General

8/10 Good

joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Luis Garner on 2024/1/3
Dear Joseph,We sincerely appreciate that you have chosen our hotel for your stay! We are glad to see that you enjoyed your time with us and that you gave us such a positive rating. We hope to have the pleasure of welcoming you again in the future. Thank you once again for choosing us.Kind regards,Luis GarnerGenera Manager

10/10 Excellent

Jesus

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best!
Stayed 1 night in Dec 2023
Response from Luis Garner on 2024/1/3
Dear Jesus,Thank you so much for your fantastic review! We are thrilled to hear that you had the best experience during your stay with us. We hope to have the pleasure of hosting you again in the future. Thank you for choosing our hotel!Best regards,Luis GarnerGeneral Manager

8/10 Good

Jose Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Luis Garner on 2024/1/3
Estimado Jose Antonio,Agradecemos sinceramente que haya compartido su experiencia con nosotros. Nos gustaría saber más sobre su experiencia para entender cómo podemos mejorar aún más y ofrecer un servicio excepcional. Si hay algún aspecto específico que le gustaría comentarnos, estaremos encantados de recibir sus sugerencias. Esperamos tener la oportunidad de darle la bienvenida nuevamente y asegurarnos de que su próxima estancia sea aún más memorable.Saludos cordiales,Luis GarnerGerente General

10/10 Excellent

Gonzalo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Luis Garner on 2024/1/3
Estimado Gonzalo,Gracias por tomarse el tiempo de dejar una reseña tan positiva! Es un placer saber que nuestros esfuerzos por proporcionar un servicio excepcional y comodidades de calidad han hecho su experiencia tan especial. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro.Saludos cordiales,Luis GarnerGerente General

10/10 Excellent

Emma Maria

Stayed 3 nights in Dec 2023
Response from Luis Garner on 2024/1/3
Estimada Emma Maria,Agradecemos sinceramente que haya elegido nuestro hotel para su estadía. Nos alegra ver que disfrutó de su tiempo con nosotros y que le otorgó una calificación tan positiva. Esperamos tener el placer de darle la bienvenida nuevamente en el futuro. Gracias una vez más por elegirnos.Saludos cordiales,Luis GarnerGerente General

10/10 Excellent

dariela, jupiter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shout outs to the cooks. ;) 10/10
Stayed 3 nights in Dec 2023
Response from Luis Garner on 2024/1/3
Dear Dariela,Thank you so much for your amazing review! We're thrilled to hear your positive feedback, especially the shout-out to our cooks. They will be delighted to know their efforts contributed to making your experience a 10/10. Thanks once more for choosing our hotel and sharing your positive experience!Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Enrique

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members so friendly that make you feel home thanks to Dario and JoannAt the bar thanks to Leandro and Cristian at the deck bar and pool and Jose,Lupe,Gladys y se me a olvidado el nombre de la chapar Rita especial con las tortillas hats off to everyone that I haven’t mentioned cause forgot the names the truth is that everyone is a star in this hotel Hyatt de San Pedro Sula Honduras see y’all soon again for a new aventuré 👍
Stayed 3 nights in Nov 2023
Response from Luis Garner on 2023/12/1
Dear Enrique,Thank you so much for your heartwarming review! We're overjoyed to hear that your stay at our hotel was enhanced by the warmth and friendliness of our staff, including Dario, Joann, Leandro, Cristian, Jose, Lupe, Gladys, and Jacky (tortillas station). We can't wait to welcome you back for another exciting adventure.Best regards,Luis GarnerGeneral Manager

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Luis Garner on 2023/11/23
Dear guest,Thank you for taking the time to leave a 4-star rating for our hotel. We appreciate your feedback and are pleased to hear that your experience with us was positive.If there are specific aspects of your stay that you would like to share or if there are areas where we can improve to earn that fifth star on your next visit, please feel free to let us know. Your insights are valuable, and we are committed to continuously enhancing our services.We hope to have the pleasure of hosting you again in the future.Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Leonel

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!!
Stayed 1 night in Nov 2023
Response from Luis Garner on 2023/11/23
Dear Leonel.Thank you so much for your positive feedback and for taking the time to share your experience with us. We're thrilled to hear that your stay was excellent! Our team works hard to provide the best possible service, and it's always rewarding to know that our efforts have made a positive impact on our guests.Once again, thank you for choosing our hotel, and we look forward to serving you again.Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Miguel

Stayed 1 night in Nov 2023
Response from Luis Garner on 2024/1/3
Dear Miguel,Thank you for taking the time to leave a great score! We appreciate your feedback and are delighted to hear that your stay met or exceeded your expectations. We hope to have the pleasure of hosting you again on your future visits. Thank you for choosing our hotel.Best regards,Luis GarnerGeneral Manager

10/10 Excellent

mike

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Luis Garner on 2023/11/23
Dear Mike,Thank you for taking the time to leave a 5-star rating for our hotel. We appreciate your positive feedback and are delighted to know that your experience with us met your expectations.We look forward to the opportunity to welcome you back in the future. Thank you for choosing our hotel.Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Merlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quality service great food
Stayed 2 nights in Nov 2023
Response from Luis Garner on 2023/11/14
Dear Merlon,Thank you so much for taking the time to share your feedback about your recent stay at our hotel. We are thrilled to hear that you enjoyed the quality of service provided by our team. We're also delighted that you enjoyed the food during your stay. Our culinary team works hard to create delicious and memorable dining experiences, and it's wonderful to hear that you found the food to be great.Thank you again for choosing our hotel, and we look forward to hosting you again soon.Warm regards,Luis GarnerGeneral Manager

10/10 Excellent

Roxana

Stayed 3 nights in Oct 2023
Response from Luis Garner on 2023/11/23
Estimada Roxana,Agradecemos sinceramente su calificación de 5 estrellas y nos complace saber que su estadía fue satisfactoria. Nos esforzamos constantemente para brindar a nuestros huéspedes la mejor experiencia posible, y su valoración positiva es una motivación para todo nuestro equipo.Esperamos tenerla nuevamente como nuestra huésped.Saludos cordiales,Luis GarnerGerente General

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Response from Luis Garner on 2023/11/1
Dear Martha,Thank you for taking the time to leave a review.The safety and well-being of our guests is of paramount importance to us, and we work diligently to ensure that our guests feel secure and comfortable throughout their visit. We're pleased that you had a sense of security during your time at our hotel. We appreciate your kind words and hope to have the opportunity to welcome you back to our hotel in the future.Best regards,Luis GarnerGeneral Manager

10/10 Excellent

Nelson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Luis Garner on 2023/11/1
Dear Nelson,Thank you very much for giving us such an excellent score. It is a real pleasure to know that you enjoyed your visit to our hotel. We hope to see you soon.Kind regards,Luis GarnerGeneral Manager

10/10 Excellent

Topher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and luxurious, great restaurant and bar.
Stayed 1 night in Oct 2023
Response from Luis Garner on 2023/10/12
Dear Topher,Thank you so much for sharing your experience with us. We are thrill to know you enjoy your stay! Our goal is to keep all areas of the hotel in an excellent state of cleanliness and disinfection, guaranteeing guests and visitors adequate spaces for their use. We will be happy to have you back.Best regards,Luis GarnerGeneral Manager