Meeting facility

Reviews of Crowne Plaza San Pedro Sula

4.5 out of 5
Crowne Plaza San Pedro Sula
Blvd Morazan 11 Ave 1 Calle, San Pedro Sula

Reviews

7.0

Good

Rating 10 - Excellent. 31 out of 152 reviews
Rating 8 - Good. 53 out of 152 reviews
Rating 6 - Okay. 40 out of 152 reviews
Rating 4 - Poor. 15 out of 152 reviews
Rating 2 - Terrible. 13 out of 152 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Francine, Ontario, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Arrived after midnight and felt safe!
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and location, room was modern, clean and comfortable. The breakfast buffet was fantastic. WiFi worked good. Water in shower only got warm at best.
Stayed 1 night in Feb 2020

8/10 Good

visitante

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
they dont have money exchange and it is a hotel, it is supposly they receive many foreign so they have to be prepare for that
Stayed 1 night in Feb 2020

8/10 Good

Eduardo, San Jose Costa Rica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Well located for business purpose. Good bed. AC can improve
Stayed 2 nights in Feb 2020

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
I didn’t like the location. I liked the cleanest ...........
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Dec 2019

10/10 Excellent

Elizabeth, Charlotte NC

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to SPS for a work related trip and was very pleased with the business center and little office that I used for my interviews. The staff was extremely accommodating and friendly.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

She ask me for passport, and i don't carry my passport, because the situations en sps,so i get hard time to chek in!!!
Stayed 1 night in Jul 2019

10/10 Excellent

Eva L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Staff always very helpful and professional
Stayed 1 night in Jun 2019

2/10 Terrible

Fredy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel ever

Be careful, at this hotel they charge money from our account after you leave. It’s expensive, the service is bad, the food is bad plus the fact that they use your card information and charge you afterwards.
Stayed 3 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Amenities
Disliked: Cleanliness
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
This property is out of businesses only two floors open ,room below average paid for deluxe get regular room ,swimming pool out of order
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to shopping and restaurants. Friendly, and helpful staff. My rooms was cleaned Evey day, and we felt comfortable and safe.
Stayed 6 nights in Dec 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Problems with bathroom. Need to update. Low season but disappointed for the price. In the USA wouldn’t be like that.
Stayed 1 night in Dec 2018

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is nice very friendly personal
Stayed 1 night in Dec 2018

6/10 Okay

Ernesto, TX

Liked: Cleanliness, room comfort
The bartender was very professional and showed great customer service.
Stayed 2 nights in Aug 2018

6/10 Okay

wesner, Pennsylvania

Liked: Cleanliness, staff & service, property conditions & facilities
the a/c wasnt the cold
Stayed 1 night in Jul 2018

8/10 Good

Kristi, Houston, Texas

Liked: Cleanliness, staff & service

Nice hotel in a good location

The staff here are awesome and absolutely make the hotel! A/c is functional but lacking, especially in the common areas. Rooms are spacious and comfortable. Nice pool area and gym. I can’t say enough about the wonderful staff! All of them go out of their way to make sure you are comfortable.
Stayed 1 night in Jun 2018

8/10 Good

MIGUEL

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jun 2018

10/10 Excellent

Russell, Trindad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very accommodating, the fact you can charge all transport makes it so easy to move around without the worry of exchange rates. Almost ten years I last visited and it’s atill great
Stayed 2 nights in May 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Really bad experience

Hotel staff is terrible an hotel condition is really bad
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
The hotel is centric and clean. However it is a bit old. The hot water takes some time to heat. I felt it a bit expensive for what we got. It didnt include breakfast.
Stayed 3 nights in Feb 2018

2/10 Terrible

denis, new york

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible

Terrible, everything on this facility is old , also y had a guess visit me for 3 hour and i was charge an additional $47 dollars ....I booked a king bed and i got a double bed ..... room was not cheap and no breakfast included......terrible terrible terrible ..
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel option in SPS

The hotel was very nice- especially the pool area. Safe boxes either in the rooms or at reception would have been helpful to keep our items secure. Staff were lovely- friendly and helpful
Stayed 1 night in Jan 2018

6/10 Okay

Walter

Liked: Room comfort
Disliked: Property conditions & facilities
No heat water and they didn’t fix it. Too old and needs remodelatiion The elevator was broken more than 6 months
Stayed 2 nights in Dec 2017

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay during caos

I have to say it was very welcoming and comfortable stay I will definitely stay again. I've stayed at several hotels in San Pedro this one was so updated and comfortable. Especially from being stranded in San Pedro during the mess of the elections I was at airport one night and the next I was able to leave to this hotel it was away from the mess and safe I felt very safe which was important I had a great dinner and a peaceful night and I just love those lotions spray they have in room
Stayed 1 night in Dec 2017

6/10 Okay

Roberto, Costa Rica

Disliked: Property conditions & facilities

Good location Downtown San Pedro, very bad shape

Business trip to San Pedro Sula, the hotel condition is good, the overall facilities are old and the staff is inattentive, there is a strong humidity smell in the rooms and the showers are horrible. I do not recommend this hotel at all.
Stayed 2 nights in Nov 2017

8/10 Good

Charlie, Florida

Liked: Cleanliness, staff & service, room comfort

Convenient location

The hotel is comfortable although a bit dated, courteous staff and good restaurant.
Stayed 3 nights in Nov 2017

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2017

2/10 Terrible

Jose Oswaldo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away!!!

The room I was given (607) smell old and had the aspect no good cleaning was done. The air condition was extremely noisy. Sleeping well was impossible. Wifi was lousy. The hotel rejected to issue an invoice for my stay. I had to check out early and they neglected to reimburse my monies. They wanted to keep my money even though I was not going to stay one night. Hotels.com staff had to resolve the issue. Definitely I would not recommend this hotel. Stay away from it. They are not transparent and honest people.
Stayed 2 nights in Sep 2017

10/10 Excellent

Olga, washinton DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable, confortable,nice!

I reallly enjoy staying in for the first time, the area is wonderful staring with the staff, the hotel in a perfect condición everything was great I really recommended and I will stay nex time I visit San Pedro sulas again !
Stayed 2 nights in Aug 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

Not in a good area

Staff was polite. Hiotel needs a lot of workand is run down. Not in a tourist friendly area and too far from Zona Vida. I would NOT stay here again.
Stayed 2 nights in Aug 2017

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service!

The service at this hotel was excellent! We left a jacket in the closet when we checked out and 3 days later we called them and they had it. We were able to stop by and pick it up. The location is good. The breakfast is great! Definitely will stay here again on my next trip.
Stayed 2 nights in Jul 2017

8/10 Good

Ben, North Carolina

Liked: Cleanliness, staff & service, room comfort

Quick trip

was fine, but not great.
Stayed 1 night in Jul 2017

8/10 Good

Ediardo, Costa Rica

Liked: Cleanliness, property conditions & facilities, room comfort

Business stay

Hotel has good location. Good bed and pillows. First night some a/c issues, resolve after report.

8/10 Good

Hair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Not up to Crowne Plaza Standards of other cities

Hotel is in need of updating. Not up to CROWNE PLAZA standards of other cities. Although the room was comfortable, pool and gym were adequate, room service staff were very professional.....the front desk staff were unfriendly.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Ok hotel

Needs more staff, very quiet hotel, understaffed. No bell boys to help with luggage.

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

It was a good experience staying there. The staff was very friendly and helpful. Nice comfortable room. Overall a good experience.

8/10 Good

Jorge, Tegucigalpa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel in a Great Location

good location, the room was ok, the pool was very nice, my kids didnt want to leave.

8/10 Good

Rodrigo, Doral

Liked: Cleanliness, staff & service, room comfort

Good hotel for business.

The hotel is in a good location, it's not a modern one but good for a few days if you are on business. Food is ok but can improve.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Nice gym, but No sound-proof at all to the next room. You can hear conversation and TV sound clearly from beside room. Recommend if you travel by yourself, and feel lonesome. You can feel yourself being with others in this hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel, excellet located and friendly staff. Spacious hallways free internet There are fitness, pool and delicious combination of criollo and continental breakfast. Good ac I am written about these because San Pedro Sula temperature always is very hot. But is a nice city and very nice people.

8/10 Good

Rebecca, Toledo Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe hotel in bad city

Staff are really great with lots of advice especially to not walk anywhere. But I did walk to the Mercado twice during the day and had no problems. Johnny Rockets almost across the street but I was told groups of teens will wait for customers walking. I was there only to get another flight out to Roatan which is much safer. Not much to see on SPS.

10/10 Excellent

JAC, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business review Honduras

It was a couple of days in such nice country, I had a couple of customer meetings in such great Hotel, good staff and room were comfortable and clean. The location is great, just walking distance from the Viva zone. Highly recommended.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Very nice hotel. Excellent restaurant with free breakfast buffet. Rooms nice and clean. Comfortable beds. Courteous staff. Pool and gym area very clean and nice.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for business

Internet is toooooo slow in the room. Hardly do any work in the comupter. The breakfast and food is really nice. Staff are very nice.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort